In this episode, Ted sits down with Antti Innanen, Founder & CEO at Dot. Legal Design, and Lev Loukhton, Founder at GrayHair Venture Partners, to discuss the future of legal work in the age of AI and automation. From the tension between routine and strategic legal tasks to the cultural resistance inside law firms, Antti and Lev share their expertise in legal design, venture strategy, and technology-driven transformation. Framed as a constructive debate about urgency and preparedness, this conversation challenges law professionals to rethink how they work, train, and create value in an AI-driven world.
In this episode, Antti and Lev share insights on how to:
Distinguish between routine legal work and high-value strategic advisory
Evaluate the real impact of AI on law firm revenue and roles
Overcome cultural resistance to innovation within legal organizations
Invest in meaningful AI and strategic training for lawyers
Take proactive ownership of transformation rather than relying solely on vendors
Key takeaways:
AI presents both risk and opportunity, and law firms must actively shape how it is integrated
Much of legal work is more process-driven than lawyers may admit, making automation inevitable
Cultural mindset shifts are just as important as technological adoption
Firms that prioritize strategic capability and AI fluency will be better positioned for the future
Lawyers must take responsibility for adapting, rather than waiting for the market to force change
About the guest, Antti Innanen
Antti Innanen is the CEO and co-founder of Dot., one of the pioneering firms focused on legal design and innovation, helping reshape how legal services are delivered. He also co-founded the Legal Design Summit, the world’s largest event dedicated to advancing the intersection of law and design. In addition, Antti co-founded LEGIT, a firm specializing in AI strategy and implementation, guiding legal professionals in integrating artificial intelligence into their practices.
What happens to those lawyers whose work is automated? Do we have any retraining programs or do we just let them figure it out?
Lev Loukhton is the Founder and Managing Partner of GrayHair Venture Partners, a specialist legal tech venture capital fund focused on investing in the future of legal services. Before launching GrayHair, Lev was a Corporate and M&A Partner at Linklaters, where he advised on complex transactions at the highest levels of the market. His experience as both a top-tier practitioner and legal tech investor gives him a unique perspective on how technology is reshaping the business of law.
Fire is here and artificial intelligence is that fire. It’s probably the first technology in my lifetime that is capable of doing a meaningful share of legal work.
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Auntie Lev, welcome to
Legal Innovation Spotlight.
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Thank you so much, Ted.
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Pleasure to be here.
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Yeah, this is gonna be a good one.
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Hey, this is a new format.
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I'm over a hundred episodes in and I
haven't, um, I haven't done this debate
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style format, but I'm really looking
forward to it because it is a very
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important topic and I think there's
a lot of opinions on the topic and
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those opinions, or I guess who's right.
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Has big implications on
how this transformation
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unfolds within the industry.
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So we're gonna get to hear from both of
you guys on your take, but before we do,
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why don't we get you introduced an why
don't we, uh, why don't we start with you,
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who you are, what you do, where you do it.
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Sure.
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My name is Nan, originally original from
Finland, living now in sunny es Spain.
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I run two Businesses Dot, which
is a legal design firm and legit,
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that is an AI focused firm and
I'm a lawyer, ex tech lawyer.
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And, uh, now exploring AI and
legal design and, uh, little
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bit the future of the lawyers.
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Nice Lev, once again, a
pleasure to be here, Ted.
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So my name is Lev Ton.
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I am a legal tech investor, formerly a
lawyer, a partner at a Magic circle firm,
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and looking forward to this conversation.
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Yeah, so for those that didn't
have visibility to this, an had a
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conversation with Richard Trumans
on his podcast, and he talked about
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strategic work versus regular.
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Legal work and I thought it was a really
good dialogue and I think it makes
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people step back and take inventory,
mental inventory of what kind of work
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do lawyers do you know how much of the
day-to-day work of lawyers is automatable?
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I posted on LinkedIn not too long
ago about a McKinsey article that
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estimated that with today's technology.
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70% of legal work is automatable
with the caveat that 25% of that
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still requires human-like skills.
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So think of a human in the loop.
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And what's interesting about the those
two numbers is 70 minus 25 is 45.
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The Goldman Sachs report that came out
that got everybody's attention shortly
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after chat, DGPT, I think it was in spring
of 23, estimated that I think 44% of legal
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work was subject to automation through ai.
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I think a lot of people, including myself,
were skeptical of that number because,
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you know, in spring of 23 we were still
dealing with like chat GPT-3 five.
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4.0 hadn't even come out yet.
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Or if it had, it was,
it was still very new.
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And I think that the, the, the trajectory
upon which the technology has advanced,
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especially with legal reasoning through,
you know, like Chet's O one model and now
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inference time compute is just kind of a
standard offering in all the major models.
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It really, I, I reassess
constantly, like, okay, what.
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What is realistic?
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So auntie, maybe you can give us
kind of a Reader's Digest version of
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the conversation you had with, with
Richard about regular legal work.
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Yeah, and maybe, maybe something
to say before that one.
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And thanks for having this conversation
because I think that this is exactly the
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discussion our profession needs to have.
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And I want to start by
saying something clearly.
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I think that Lev and I
actually want the same thing.
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We both want the future where lawyers
are thriving, where we're not drowning
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in volume, where we can actually serve
our clients at a very high level.
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So we kind of like agree on the goal.
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I think that we, we disagree is
whether we're prepared to get
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there or whether we're moving.
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Fast enough, and I think we are running
out of time and I think that we are
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not taking this change as seriously
enough as we could as a profession.
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So my point was actually that that most
illegal work isn't tedious work, but
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it's not highly strategical either.
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It's normal regular work.
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And when we are automating that work away.
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We are also automating the
strategic part of Workaway.
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There isn't a magical cue of
highly iCal work waiting for us.
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And also I feel like strategic
work is highly demanding.
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It's very, very demanding physically,
uh, and, and, and other ways Still,
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it's really, really difficult.
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Strategic work.
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So those were my kind of like
points in my 15 minute run and
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Lev responded, uh, nicely and in
LinkedIn and shared his view of, of
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this one, and that's why we're here.
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Well, before we get Lev's perspective,
can you give us some examples of like,
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what is, when you say regular legal
work, how do you, how do you define
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that relative to strategic work?
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Well.
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I think that Levi is right, that
these two things are intertwined.
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That is very difficult to
separate actual strategic work
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from your normal legal work.
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But I'm a lawyer myself.
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I've had a law firm.
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I've supervised hundreds
of lawyers in their work.
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And I would say that most of
the legal work is legal work.
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It's not highly strategic,
but it's not boring either.
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And to be honest with you, I think
that the most of the strategic work
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comes from client side of things.
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The business is driving the
strategy and lawyers and their
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there to help the businesses out.
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So I think that.
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Even if we would like to increase the
amount of strategic work that we're
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doing, it might be difficult because there
isn't a queue of strategic work available
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and it's still the business that drives
the strategy, not perhaps the lawyers,
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although I love lawyers who are strategic
in their work, and there are certain
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instances where lawyers can actually like
add that kind of like strategic value.
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It might be less than what we think.
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Yeah.
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And I, this is, you hear a lot of
talk about Java's paradox, right?
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Which is the concept of as something
becomes cheaper, there becomes an increase
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in demand for that product or service.
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And I have, you know, I have some
questions about, we all would agree
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that we live in a finite world.
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Nothing is infinite on planet
Earth and what to what extent is.
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Demand able to fill the gap with what
is going to be displaced by technology.
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And that's a really important question.
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So this is a, an extremely important
conversation, and I don't think any of
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us have a crystal ball or a magic wand
and can say exactly where that line will.
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We all know there's a ton of unmet
demand, both on the consumer side and
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in the commercial world that will to
some extent offset what is displaced.
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But you know, how that balances out
I think is a very good discussion.
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So Lev, um, what is your take
on Anti's position about regular
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legal work versus strategic work?
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Well, let me start by saying
that I actually agree with Ansy.
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Not much of a debate is it?
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I agree that we want the
same thing, and I agree.
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I think that we are seeing the
same future, but perhaps Ansys view
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is a bit more dramatic than mine.
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Let me sort of explain what I mean.
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Um, I think that there is no
doubt that artificial intelligence
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is a big game changer.
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Right.
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In my mind it's kind of like Prometheus
giving fire to the world and there
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could be a lot of hand wringing about,
well, what are we gonna do with fire?
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And fire is dangerous and uh,
we can get burned, we can get
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singed, and so on and so forth.
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But the fact remains fire is here and
artificial intelligence is that fire.
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It's probably the first technology.
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In my lifetime, definitely
that, uh, is capable of doing a
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meaningful share of legal work.
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And whether it's 44%, 45%, or uh,
20% I think remains to be seen.
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And this discussion is helpful, but I
think that the baseline that we need to
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sort of adhere to is it's here, right?
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This is the technology
that is actually here.
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So now with that out of
the way, I will say that
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yes, a lot of work that
lawyers do is a mix.
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Uh, it's a mix of higher level
thinking and routine stuff, but there
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is a lot of routine stuff in there.
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I'm, as I was preparing myself for this
conversation, I, um, I was thinking back
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to when I was a junior associate and I
was preparing, let's say a signing, right.
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Uh, and those of us that are
lawyers will know that you need to
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print out all the signature pages.
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You need to put them in folders.
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You need to make sure that
there is enough signature pages
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for all the parties it sounds.
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So straightforward.
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The problem is when you are doing all of
this, it basically gems up your bandwidth.
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Right, you need to go to the printer.
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Uh, somebody might pick up your print.
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The printer jams, all of this.
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It takes hours and hours.
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If it's a big enough signing,
multiple parties, you need to make
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sure that all the right versions of
documents are in place and so on.
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And this is not, it's not
strategic, it's purely clerical.
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I'm not going to miss it once
you know DocuSign and appeared
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and reduced that kind of burden.
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I'm gonna miss on Ansys point about
sort of strategic work being difficult.
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I, I think that was the point, uh, that
I originally picked up, uh, and, and,
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and wanted to oppose it, is what we kind
of came to the profession to deal with.
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Right.
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We actually.
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Help, help the business
formulate the strategy.
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We want to refine it.
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Now, I'm an M and a lawyer, so a lot
of people come in and they just say,
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well, we have this acquisition in mind.
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And as we talk with those clients,
as we have our scoping discussions,
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our structure and discussions,
their view of that deal is refined.
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They understand better
why they're buying it.
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And maybe in some cases they come to the
realization it's the wrong deal for them.
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Right?
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They kind of walking
through all of those things.
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They um, they're like, what are we buying?
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What are we paying for?
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Are we paying too much?
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And that's, uh, that's the kind of thing.
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Those are the kinds of.
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Workflows that we genuinely need
to be preserving to the extent
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that preservation is even possible.
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That's the, uh, that's what I
think about when I'm thinking
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about strategic work, right?
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Guiding clients in refining
and achieving their goals.
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So, Ansy, do you, do you agree with Lev's?
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Assessment.
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Yeah, I, I hate that we agree on so
many things because it ruins the debate
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man, and Le lemme write that, that
the volume blocks strategic thinking.
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And I agree with that completely,
but this is where we differ.
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I think that you are seeing that
removing that volume creates space
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that the strategic work will fill.
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And I think it just creates less
total work because again, strategic
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work comes from client demand,
not from lawyer availability.
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When I'm not fixing the printer, of
course I'm saving my own time, but
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that doesn't necessarily mean that
the work magically expands because
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I'm not fixing the printer anymore.
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And I think this brings to my, to my other
point, view that it concentrates also
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very easily strategic work concentrates.
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If you look at any firm structure
where we have non-equity partners or
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associates that aren't making partner,
it's not because they're bad lawyers,
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but because there is a limited.
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Amount of truly strategic work,
and it always has been like this.
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And maybe to con continue, you
know, the, the eight hours of
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strategic work, uh, discussion.
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I don't know.
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For me, high stakes decision making
is very exhausting, and I don't know
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if you can sustain it for, I don't
know, 2000 billable hours per year.
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So even if strategic work
expands, there is a limit of how
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any person can handle that one.
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Maybe we just won't need as many lawyers
and we're not really talking about that.
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Lev, you chose m and a knowing
that it would be stressful.
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Right?
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And I fully believe that, but
that's also a little bit of
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like a selection bias, right?
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So.
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Some, you know, most lawyers don't
choose their practice area based
215
00:13:55,290 --> 00:13:57,690
on desire for high stakes work.
216
00:13:57,810 --> 00:14:02,880
Maybe they choose on what job is
available, what paid well, and uh, the
217
00:14:02,880 --> 00:14:08,400
idea that all lawyers would, you know,
that they would secretly want the bet.
218
00:14:08,400 --> 00:14:11,100
The company kind of stress is maybe.
219
00:14:11,474 --> 00:14:13,064
You know, because it's coming from you.
220
00:14:13,064 --> 00:14:14,295
It's coming from a winners.
221
00:14:14,354 --> 00:14:15,704
Winners circle a little bit.
222
00:14:15,704 --> 00:14:19,755
You self-selected into it, but
not every lawyer is like that.
223
00:14:19,875 --> 00:14:22,995
You know, half of lawyers
are less than average.
224
00:14:23,234 --> 00:14:23,535
Right.
225
00:14:23,535 --> 00:14:27,464
So not, not like every lawyer
wants that kind of stress.
226
00:14:27,525 --> 00:14:30,255
Even if we would, would have
have something like that.
227
00:14:30,314 --> 00:14:33,074
So those are my kind of like
counterpoints to this one.
228
00:14:34,005 --> 00:14:35,354
Lev, do you have a response to that?
229
00:14:35,354 --> 00:14:36,645
I do, I do.
230
00:14:36,645 --> 00:14:36,974
Ted.
231
00:14:37,365 --> 00:14:40,050
I think that we might be, once again.
232
00:14:40,860 --> 00:14:42,810
Confusing the terms a little bit.
233
00:14:42,900 --> 00:14:47,190
When I say sort of strategic, when
I'm talking about strategic work,
234
00:14:47,370 --> 00:14:52,380
I am not necessarily talking about
all the lawyers getting involved
235
00:14:52,380 --> 00:14:54,450
with multi-billion dollar mergers.
236
00:14:54,450 --> 00:14:59,940
Strategic work is ACT is the
constant improvement, right?
237
00:14:59,970 --> 00:15:06,540
It's bringing more value, concentrated
value to the client, right?
238
00:15:06,600 --> 00:15:07,800
Instead of just.
239
00:15:08,205 --> 00:15:10,725
Repeating the same things
over and over again.
240
00:15:10,725 --> 00:15:12,345
The safe ones, right?
241
00:15:12,435 --> 00:15:16,695
You can think of it as really
understanding the sector, really
242
00:15:16,695 --> 00:15:20,565
understanding the product, not
just being driven by precedent,
243
00:15:20,565 --> 00:15:22,185
actually going beyond precedent.
244
00:15:23,265 --> 00:15:28,395
A lot of your time is spent on
minute clerical tasks, then you
245
00:15:28,395 --> 00:15:30,555
don't have the time to do it right.
246
00:15:30,555 --> 00:15:35,595
You need to, you are constantly
in that grind and the there
247
00:15:35,595 --> 00:15:40,905
is endless, almost a limitless
possibility of improving what we do.
248
00:15:41,175 --> 00:15:45,405
I went through your LinkedIn
ansi and I saw you at some point
249
00:15:45,405 --> 00:15:48,615
blasting legal tech founders for.
250
00:15:50,070 --> 00:15:54,480
Using basically standardized terms
of service, something which is
251
00:15:54,480 --> 00:15:59,070
very similar to whatever you, you
are going to see in B two P SaaS.
252
00:15:59,070 --> 00:15:59,370
Right.
253
00:15:59,460 --> 00:16:03,900
And your, your point was a perfectly
noble and valid point, right?
254
00:16:03,960 --> 00:16:05,970
With we need to do better.
255
00:16:06,330 --> 00:16:06,750
Right?
256
00:16:06,810 --> 00:16:11,700
We are, uh, after all the future
of legal, whoever's building legal
257
00:16:11,700 --> 00:16:13,290
tax should be future of legal.
258
00:16:14,760 --> 00:16:19,260
But I am conscious of the fact, I'm
cognizant of the fact that all these legal
259
00:16:19,260 --> 00:16:25,770
tech f uh, founders, they are putting
out 10,000 fires every single day, right?
260
00:16:26,190 --> 00:16:29,700
They have to concentrate on the product,
they have to concentrate on the sales.
261
00:16:30,330 --> 00:16:31,950
They don't have the time.
262
00:16:32,520 --> 00:16:38,670
If we had unlimited time, we
would, uh, sort of fix all the
263
00:16:38,730 --> 00:16:41,640
inefficiencies, all of the e rudiments.
264
00:16:42,075 --> 00:16:47,175
That the profession is plagued with, and
as it as it stands, we, we can't right
265
00:16:47,235 --> 00:16:52,485
now on your point about concentration,
the truth of the matter is it's
266
00:16:52,485 --> 00:16:54,765
not as concentrated as some people.
267
00:16:54,765 --> 00:16:55,635
I think imagine
268
00:16:58,095 --> 00:17:02,985
there have been numerous times
when my associates would come
269
00:17:02,985 --> 00:17:04,335
to me and they would say.
270
00:17:04,800 --> 00:17:07,859
This is the standard
provision in our precedent.
271
00:17:07,920 --> 00:17:09,030
Why are we using it?
272
00:17:09,150 --> 00:17:11,040
Doesn't it make you know?
273
00:17:11,040 --> 00:17:12,480
Does it actually make sense?
274
00:17:12,720 --> 00:17:15,180
Could we improve it
when they have the time?
275
00:17:15,180 --> 00:17:20,220
When lawyers have the time, they can
look critically at what the flows
276
00:17:20,220 --> 00:17:26,520
are, what the actual work is, and
that's when they really improve.
277
00:17:26,520 --> 00:17:29,850
That's when the clients
and the society at large.
278
00:17:30,750 --> 00:17:32,730
Is getting a much better result.
279
00:17:32,880 --> 00:17:34,290
Let me stop here.
280
00:17:34,290 --> 00:17:38,460
And yeah, I think the, your final
point was on selection bias.
281
00:17:38,490 --> 00:17:42,180
I think the first two points, my
responses on the first two points,
282
00:17:42,180 --> 00:17:44,250
sort of address your point, right?
283
00:17:44,880 --> 00:17:50,310
You don't have to be in a high pressure
environment to wanna improve the
284
00:17:50,310 --> 00:17:52,170
work product that you're delivering.
285
00:17:52,620 --> 00:17:55,590
Whatever you do, it doesn't really
matter if you're a divorce lawyer,
286
00:17:55,590 --> 00:17:57,570
if you're doing car accidents.
287
00:17:57,900 --> 00:18:02,460
These are all standardized things,
but you can actually reflect on what
288
00:18:02,460 --> 00:18:08,670
it is you do and you can make major
improvements in the way you deliver the
289
00:18:08,670 --> 00:18:13,110
work product to the client in what you
actually deliver, in how you're running
290
00:18:13,110 --> 00:18:14,760
your firm, and so on and so forth.
291
00:18:14,850 --> 00:18:20,905
My point is legal tech ought to make
the profession a lot more efficient.
292
00:18:23,615 --> 00:18:27,810
An what's, what's your beef
with, uh, SaaS terms of service?
293
00:18:29,760 --> 00:18:30,210
Nothing.
294
00:18:30,210 --> 00:18:35,220
I'm not trying to dunk on vendors,
but I'm just saying like, if you are.
295
00:18:36,225 --> 00:18:39,525
Having a legal tech tool that
is very powerful, such as Harvey
296
00:18:39,585 --> 00:18:43,695
or Allura, maybe you should use
it on your own terms of service.
297
00:18:43,845 --> 00:18:45,345
It doesn't take that much time.
298
00:18:45,345 --> 00:18:45,705
Right.
299
00:18:46,215 --> 00:18:49,815
It's, it's, it's super
complicated or complex.
300
00:18:49,845 --> 00:18:54,645
I'm saying that what I'm not seeing
these vendors are the things that
301
00:18:54,825 --> 00:18:57,075
Liv says that we would improve.
302
00:18:57,735 --> 00:18:58,514
The services.
303
00:18:58,575 --> 00:19:02,024
I'm seeing a lot of efficiency
games, games, but not a lot
304
00:19:02,024 --> 00:19:03,615
of like true improvements.
305
00:19:03,945 --> 00:19:09,375
And again, I'm not attacking vendors,
but I'm saying that we can't outsource
306
00:19:09,825 --> 00:19:11,774
our professional future to them.
307
00:19:11,925 --> 00:19:13,544
It's not their responsibility.
308
00:19:14,445 --> 00:19:17,310
That's our responsibility,
not their respons.
309
00:19:18,450 --> 00:19:22,830
Maybe, you know, I, I want to
come back to the URA commercial.
310
00:19:22,830 --> 00:19:23,910
Have you seen that one?
311
00:19:24,000 --> 00:19:24,360
Maybe.
312
00:19:24,390 --> 00:19:28,500
Maybe you have, if you haven't, maybe
we can, we can link, link to you
313
00:19:28,500 --> 00:19:35,010
to it where the lawyer of the year
forwards everything to AI tools, right?
314
00:19:35,040 --> 00:19:37,980
They have a nice, cool commercial
where you have like a lawyer of the
315
00:19:37,980 --> 00:19:43,080
year who does a lot of work with AI
and then forwards all the questions.
316
00:19:43,935 --> 00:19:49,965
She gets from the senior partner to AI
and kind of like PS the fools in the
317
00:19:49,965 --> 00:19:54,735
data room or who are fixing the printer
because they're doing manual labor,
318
00:19:54,735 --> 00:19:56,475
they're doing traditional legal work.
319
00:19:56,564 --> 00:20:00,915
Like let said, fixing printer takes a lot
of your time and it's meant to be fun.
320
00:20:00,915 --> 00:20:04,215
I know I don't want to be like
too critical about it, but it
321
00:20:04,215 --> 00:20:06,165
kind of like shows the worldview.
322
00:20:06,165 --> 00:20:09,465
You know, you divide to winners
and losers, people who use
323
00:20:09,524 --> 00:20:10,699
ai, people who don't use.
324
00:20:11,415 --> 00:20:16,005
And the successful lawyer isn't
doing much of a strategic work.
325
00:20:16,185 --> 00:20:19,245
She's just lightly prompting the AI tools.
326
00:20:19,785 --> 00:20:25,395
So I'm not seeing that kind of future
where the legal work could actually
327
00:20:25,395 --> 00:20:29,625
be improved, and I'm definitely
not seeing that kind of future.
328
00:20:31,050 --> 00:20:36,390
Legal, uh, tech vendors perspective
that they would help lawyers to increase
329
00:20:36,390 --> 00:20:40,950
the strategic work that we're doing and
might have a good count, counterpoint
330
00:20:40,955 --> 00:20:44,190
to, to that one, but I don't think
that that's their responsibility.
331
00:20:44,280 --> 00:20:46,920
They are there to disrupt the industry.
332
00:20:47,264 --> 00:20:52,695
Not to look out for us not to care
about our professional future.
333
00:20:52,695 --> 00:20:56,834
That is our job, and that's why
I feel such a sense of urgency.
334
00:20:56,834 --> 00:21:01,215
That's why I'm trying to speak out a
little bit, because I think that the time
335
00:21:01,215 --> 00:21:03,435
is running out and we have to take action.
336
00:21:03,435 --> 00:21:04,875
We can't be so reactive.
337
00:21:04,875 --> 00:21:09,314
We actually have to take action
and not trust so much vendors.
338
00:21:10,845 --> 00:21:16,365
Us, even if we would like to do more
strategic work, we have to be proactive
339
00:21:16,365 --> 00:21:18,315
in getting that strategic work.
340
00:21:20,025 --> 00:21:23,955
Halfway through the podcast and this
has been really good dialogue, but
341
00:21:24,315 --> 00:21:29,415
I want to, I wanna move on to the
topic of urgency because I think
342
00:21:29,415 --> 00:21:31,155
it is an extremely important one.
343
00:21:31,245 --> 00:21:32,415
I have a take on this.
344
00:21:32,445 --> 00:21:38,205
I'm more in auntie's camp about the
speed at which, and I think love you
345
00:21:38,205 --> 00:21:42,165
and I may have talked about this when
you were on the podcast last, I think
346
00:21:42,165 --> 00:21:48,555
the industry is moving too slow and I,
I, I think that the challenge is that.
347
00:21:48,899 --> 00:21:51,990
Much of what has to change
in law firms is culture.
348
00:21:52,649 --> 00:21:54,149
It's not buying a new tool.
349
00:21:54,389 --> 00:21:58,889
And yes, you need to deploy
change management sound, change
350
00:21:58,889 --> 00:22:01,949
management processes, and
invest in change management.
351
00:22:02,129 --> 00:22:07,290
But the hardest part right now, I've
seen this here in the us, there's been
352
00:22:07,290 --> 00:22:12,780
a wave of McKinsey and Bain consultants
partners who have left and come into
353
00:22:12,780 --> 00:22:15,120
the legal world, and they're frustrated.
354
00:22:15,450 --> 00:22:20,340
Some of them are friends of
mine who say, we were promised
355
00:22:20,400 --> 00:22:24,390
that there was an appetite for
change and a sense of urgency.
356
00:22:24,780 --> 00:22:27,630
And there is at the
leadership level, right?
357
00:22:27,630 --> 00:22:33,450
I think that the ex comms understand
the implications of this transformation
358
00:22:33,540 --> 00:22:37,620
and the need to move quickly, and
I think at the lower ranks, the
359
00:22:37,830 --> 00:22:41,370
junior associates, I'm sorry, the
junior partners, the associates,
360
00:22:41,760 --> 00:22:43,650
the younger generation also get it.
361
00:22:44,804 --> 00:22:49,215
It's in the middle where I think
that culture is deeply embedded,
362
00:22:49,215 --> 00:22:52,064
the culture of resistance to change.
363
00:22:52,395 --> 00:22:56,685
This has been the status quo in legal
for as long as I've been around.
364
00:22:57,120 --> 00:22:58,740
And, and likely much longer.
365
00:22:58,890 --> 00:23:01,320
And culture takes a really
long time to change.
366
00:23:01,379 --> 00:23:07,890
And I'm seeing leaders get frustrated who
were brought in to effect change and some
367
00:23:07,890 --> 00:23:12,750
of them are moving on or some of them
will be soon and we gotta get it together.
368
00:23:12,750 --> 00:23:17,460
We gotta get everybody, including,
you know, this is another area of
369
00:23:17,790 --> 00:23:19,140
that doesn't get discussed enough.
370
00:23:19,140 --> 00:23:20,430
I call it deep admin.
371
00:23:21,030 --> 00:23:24,570
In the admin functions at law firms,
the business of law functions.
372
00:23:25,004 --> 00:23:30,735
HR tech, knowledge management, marketing
leaders have been selected, hand
373
00:23:30,735 --> 00:23:35,175
chosen because of their resistance
to change by law firm leaders.
374
00:23:35,535 --> 00:23:37,275
And now you're gonna say, Hey, guess what?
375
00:23:37,395 --> 00:23:38,565
Everything needs to change.
376
00:23:38,985 --> 00:23:40,905
That's, that is gonna take a lot of time.
377
00:23:41,115 --> 00:23:42,465
It's gonna take a lot of effort.
378
00:23:42,735 --> 00:23:47,175
That deep admin function is
going to move very slowly.
379
00:23:47,175 --> 00:23:49,520
So it's not just the
practice, it's the entire.
380
00:23:50,504 --> 00:23:54,554
Broadly, so I don't think we're moving
fast enough either because cultural
381
00:23:54,554 --> 00:23:59,564
change is so hard to implement, and
I'm already seeing signs of, uh,
382
00:23:59,564 --> 00:24:05,235
change agents that were brought in from
big names to push in that direction.
383
00:24:05,625 --> 00:24:10,514
Lev, what's your, what's your response to
how swiftly or not the industry's moving?
384
00:24:12,015 --> 00:24:14,475
I think we all have our views on this.
385
00:24:14,565 --> 00:24:19,030
Uh, Ted, and actually, my, my first
thought is, I'm not sure you, are, you,
386
00:24:19,035 --> 00:24:20,835
you, you're completely aligned with Ansy.
387
00:24:22,290 --> 00:24:25,605
Uh, I I think that now we
aren't disagreeing, right?
388
00:24:25,605 --> 00:24:25,845
Yeah.
389
00:24:25,845 --> 00:24:28,755
I, I, I, I, I, I'm, I'm kind of
wondering whether Ansy would sort
390
00:24:28,755 --> 00:24:31,575
of agree with, uh, the need to, um.
391
00:24:32,250 --> 00:24:37,230
Plunge headlong into the change
without sort of, uh, assessing what
392
00:24:37,230 --> 00:24:39,300
this is going to do to the industry.
393
00:24:40,080 --> 00:24:44,670
But, um, I'll share some anecdotal
evidence and obviously you have
394
00:24:44,670 --> 00:24:48,210
your vein and McKinsey, people
who are disappointed and the
395
00:24:48,210 --> 00:24:49,890
industry is not moving fast enough.
396
00:24:50,445 --> 00:24:55,605
I'll tell you that yesterday I was
speaking to one of my co-investors and,
397
00:24:55,635 --> 00:24:57,945
uh, he's a partner at a big law firm.
398
00:24:58,004 --> 00:25:01,845
And he said to me that right at that
very moment, uh, you know, what he
399
00:25:01,845 --> 00:25:06,584
has on his computer screen is two
tabs of leg and, uh, and Gemini,
400
00:25:07,274 --> 00:25:09,314
uh, he's more or less my intake.
401
00:25:10,125 --> 00:25:16,574
Three days ago I spoke to a partner,
uh, at a major Canadian law firm, um,
402
00:25:16,814 --> 00:25:19,365
who is older than me, probably a bit.
403
00:25:19,770 --> 00:25:24,030
At, at least 10 years older, um,
has been in the profession for
404
00:25:24,030 --> 00:25:26,460
30 years as opposed to 20 years.
405
00:25:26,520 --> 00:25:32,040
Uh, and when I asked him about
legal tech, his response was, six
406
00:25:32,040 --> 00:25:35,100
months ago, I would've scoffed
at your question and I would've
407
00:25:35,100 --> 00:25:37,560
said, legal tech is not necessary.
408
00:25:37,590 --> 00:25:40,980
It's, it's all a toy for our
leadership, as you put it, Ted.
409
00:25:41,310 --> 00:25:42,990
So the leadership recognizes it.
410
00:25:43,350 --> 00:25:44,550
Rank and file don't.
411
00:25:44,610 --> 00:25:46,050
Now I use Harvey.
412
00:25:47,385 --> 00:25:49,190
All day, every day, day.
413
00:25:49,195 --> 00:25:52,095
In fact, I've got a separate
monitor in my office.
414
00:25:52,095 --> 00:25:55,095
The third one that just has heart, right?
415
00:25:55,215 --> 00:25:58,725
And I think that is healthy, right?
416
00:25:58,785 --> 00:26:00,525
I actually think this is healthy.
417
00:26:00,915 --> 00:26:05,805
One of my key observations about
the profession is the profession
418
00:26:05,805 --> 00:26:07,635
was never a monolith, right?
419
00:26:07,845 --> 00:26:12,105
It was never uniform in the
way it approached gearing.
420
00:26:12,660 --> 00:26:13,830
Approach technology.
421
00:26:13,830 --> 00:26:17,250
It approached the need for
international expansion, what,
422
00:26:17,250 --> 00:26:18,480
whatever you name it, right?
423
00:26:18,690 --> 00:26:20,970
Every, every law firm is different.
424
00:26:21,060 --> 00:26:24,420
Culture is not just the way
people talk in the corridors.
425
00:26:24,480 --> 00:26:28,650
It's also about the vision,
who we wanna be as a law firm.
426
00:26:28,740 --> 00:26:34,950
And what's happening right now is firms
are experimenting, trying to figure
427
00:26:34,950 --> 00:26:40,440
out how much technology they wanna
embed in their work streams, right?
428
00:26:42,810 --> 00:26:44,250
You know, some people will complain.
429
00:26:44,250 --> 00:26:45,150
It's too slow.
430
00:26:45,330 --> 00:26:46,530
Some people will complain.
431
00:26:46,530 --> 00:26:47,490
It's too fast.
432
00:26:47,520 --> 00:26:53,070
It's just not a, uh, sort
of, it's not unitary.
433
00:26:53,400 --> 00:26:55,320
The profession is not unitary.
434
00:26:55,380 --> 00:26:57,385
Some corners of the
profession will move faster.
435
00:26:57,455 --> 00:26:57,745
Some.
436
00:26:59,084 --> 00:27:02,114
And they, they will be driven
by, you know, to move faster.
437
00:27:02,205 --> 00:27:04,064
Ultimately, it's all about the clients.
438
00:27:04,064 --> 00:27:05,685
It's all about the economics.
439
00:27:05,685 --> 00:27:11,054
We've seen a lot of adoption of legal
tech in the personal injury space.
440
00:27:11,054 --> 00:27:11,655
For instance.
441
00:27:11,685 --> 00:27:13,185
It makes sense, right?
442
00:27:13,544 --> 00:27:18,794
They, for them, efficiency is
the lifeblood of what they do at
443
00:27:18,794 --> 00:27:20,564
the top level of the profession.
444
00:27:21,524 --> 00:27:24,449
If you were doing multi-billion
dollar mergers and you get paid.
445
00:27:25,409 --> 00:27:28,470
50 million, a hundred
million to a certain extent.
446
00:27:28,530 --> 00:27:33,030
Uh, clients are fee
insensitive at those levels.
447
00:27:33,060 --> 00:27:34,649
You don't want to rock that boat.
448
00:27:34,860 --> 00:27:37,350
You don't want to disrupt
yourself too much.
449
00:27:37,500 --> 00:27:41,460
And even at that level, you are
seeing some firms that are very.
450
00:27:41,840 --> 00:27:42,440
Progressive.
451
00:27:42,740 --> 00:27:46,430
And they're, uh, doing their, you
know, they have their own incubators.
452
00:27:46,430 --> 00:27:48,409
They are developing their own products.
453
00:27:48,470 --> 00:27:51,920
Some of them are public about it, some
of them are not so public about it.
454
00:27:51,920 --> 00:27:56,629
I, I, I know that firms are developing
stuff in secret and stealth, uh, using
455
00:27:56,629 --> 00:27:58,670
their proprietary data and so on.
456
00:27:59,240 --> 00:28:03,110
So I don't think the right question
is to the right question to ask is,
457
00:28:03,170 --> 00:28:04,820
is the profession moving fast enough?
458
00:28:04,879 --> 00:28:07,820
There is no profession
in that sense, right.
459
00:28:08,205 --> 00:28:10,754
The profession is fragmented.
460
00:28:10,875 --> 00:28:13,305
There is a And you, you said
that yourself, Ted, right?
461
00:28:13,935 --> 00:28:17,535
It's highly fragmented and people will
have different approaches to this problem.
462
00:28:17,595 --> 00:28:17,955
Yeah.
463
00:28:18,045 --> 00:28:21,315
Uh, the question is, are the, are
the people with the slow approaches
464
00:28:21,315 --> 00:28:23,055
going to exist in five years?
465
00:28:23,055 --> 00:28:28,305
That's a question I have, but Auntie,
what is your, do we disagree on on that?
466
00:28:28,310 --> 00:28:29,475
Do you have a different perspective?
467
00:28:30,435 --> 00:28:31,365
Not necessarily.
468
00:28:31,365 --> 00:28:34,965
My perspective is a little bit
different because we have adoption
469
00:28:34,965 --> 00:28:39,495
metrics and maybe like preparation
metrics, and I think that there is a
470
00:28:39,495 --> 00:28:41,565
difference between these two things.
471
00:28:42,450 --> 00:28:43,650
How would define that?
472
00:28:43,650 --> 00:28:47,460
One is like adoption, is
buying tools, learning to use,
473
00:28:47,460 --> 00:28:49,470
then somebody using Harvey.
474
00:28:49,950 --> 00:28:54,420
And preparation is like
restructuring how we train lawyers
475
00:28:54,420 --> 00:28:56,520
or how we define our own value.
476
00:28:56,700 --> 00:28:59,940
And there is a huge difference
between those two things.
477
00:29:00,330 --> 00:29:05,220
And of course, it's really important
that we invest time in knowing
478
00:29:05,220 --> 00:29:09,990
how to use these tools to train
our staff to become AI literate.
479
00:29:10,020 --> 00:29:10,980
I even have a book out on.
480
00:29:12,255 --> 00:29:16,695
So I see the value of people training
on these tools, but I'm just thinking
481
00:29:16,695 --> 00:29:21,435
like, okay, if strategic work is our
future, if that's where we're heading,
482
00:29:21,855 --> 00:29:23,895
where is the strategic training?
483
00:29:24,375 --> 00:29:28,065
You mentioned left some impressive
numbers like robes and Greg giving
484
00:29:28,065 --> 00:29:32,595
first years 20% of their time for
AI work, and that's plenty of hours.
485
00:29:33,045 --> 00:29:35,625
But what are these people
learning in those hours?
486
00:29:36,314 --> 00:29:39,554
Are they learning to write
better prompts or are they using
487
00:29:39,554 --> 00:29:41,385
to use the tools efficiently?
488
00:29:41,415 --> 00:29:44,324
Or are they learning
to think strategically?
489
00:29:44,594 --> 00:29:49,965
Are they, I don't know, learning like
negotiation psychology or developing like
490
00:29:49,965 --> 00:29:52,875
business acumen or industry expertise?
491
00:29:53,445 --> 00:29:55,935
I would like to see these two tracks.
492
00:29:56,475 --> 00:29:59,564
You know, maybe they will
combine next at some point.
493
00:30:00,075 --> 00:30:05,385
So it wouldn't only be about the AI
adoption, about how to prompt or how to
494
00:30:05,385 --> 00:30:10,635
use more efficiently these tools, but also
how could we raise the bar a little bit?
495
00:30:10,695 --> 00:30:16,485
How could we come up with better legal
outcomes or how could we focus more
496
00:30:16,485 --> 00:30:20,595
strategic thinking so that we could
actually pull more strategic work in?
497
00:30:20,685 --> 00:30:21,585
Do you see my drift?
498
00:30:21,645 --> 00:30:25,245
That that I see like the changes
happening on two, two different checks.
499
00:30:26,070 --> 00:30:29,310
You need to learn to crawl
before you learn to walk.
500
00:30:29,310 --> 00:30:29,580
Right.
501
00:30:29,670 --> 00:30:33,600
Uh, and and I, and I think that's just
something that in this environment
502
00:30:33,660 --> 00:30:38,370
where the promise is sort of boundless,
the promise of AI is boundless.
503
00:30:38,400 --> 00:30:42,240
People kind of tend to forget that
you need to learn the first principles
504
00:30:42,240 --> 00:30:45,420
and you need to, if you're, if
you're learning to play chess, you
505
00:30:45,420 --> 00:30:47,040
need to understand how pieces move.
506
00:30:47,545 --> 00:30:49,765
You need to understand the
setup of the chessboard.
507
00:30:49,855 --> 00:30:53,545
I don't think that the first year
associates who were provided with
508
00:30:53,545 --> 00:30:58,225
that time allowance that counts as
billable are learning human psychology
509
00:30:58,225 --> 00:31:03,505
and how you frame certain things and
negotiations and those kinds of things.
510
00:31:03,895 --> 00:31:06,565
They are learning the basics of.
511
00:31:07,469 --> 00:31:08,760
That would be my guess.
512
00:31:09,149 --> 00:31:14,250
They are being prepared to be very,
very efficient with the tasks at
513
00:31:14,250 --> 00:31:19,439
their level so that they actually
can become better lawyers faster.
514
00:31:20,580 --> 00:31:26,760
And I, I've already offered this analogy,
uh, several times and if you guys have
515
00:31:26,760 --> 00:31:29,010
read my posts, you will have seen it.
516
00:31:29,129 --> 00:31:30,870
Uh, uh, I'm a chess player.
517
00:31:31,350 --> 00:31:35,910
And it used to be that you needed
to be, you needed to play thousands
518
00:31:35,910 --> 00:31:40,920
of games on the board live to become
a more proficient chess player.
519
00:31:40,920 --> 00:31:44,670
And that was the only way,
now that you have computers,
520
00:31:44,820 --> 00:31:48,660
artificial intelligence people are
becoming grad grant masters at 12.
521
00:31:49,274 --> 00:31:51,645
The, the world cha chess champion is 18.
522
00:31:52,185 --> 00:31:56,685
You actually can level
yourself up much faster.
523
00:31:57,284 --> 00:32:00,044
There will be a separation,
no doubt about it.
524
00:32:00,225 --> 00:32:06,225
Um, both you and c and Ted are
concerned about sort of the winners
525
00:32:06,225 --> 00:32:10,395
and losers and, uh, uh, how, how
the, these people will select.
526
00:32:10,905 --> 00:32:12,344
There's always a separation.
527
00:32:13,170 --> 00:32:16,140
Some people become partners, some
people don't become partners.
528
00:32:16,230 --> 00:32:21,360
Um, some people, uh, uh,
whatever make 25 million a year.
529
00:32:21,360 --> 00:32:25,050
Others are satisfied to make
250,000 a year, and that's okay.
530
00:32:25,320 --> 00:32:25,560
Right?
531
00:32:25,590 --> 00:32:27,210
Not different strokes.
532
00:32:27,420 --> 00:32:28,800
Strokes for different folks, right?
533
00:32:28,800 --> 00:32:29,400
For courses.
534
00:32:29,400 --> 00:32:30,030
For courses.
535
00:32:30,090 --> 00:32:35,130
But the point I am seeing is the
ability is there, the tool set is there.
536
00:32:35,220 --> 00:32:38,160
That fire that Prometheus brought us.
537
00:32:38,730 --> 00:32:39,780
Is actually here.
538
00:32:40,050 --> 00:32:40,350
Right?
539
00:32:40,380 --> 00:32:41,640
How we use it.
540
00:32:41,850 --> 00:32:45,690
And that kind of goes to your point,
Ansy about, you know, is this, are
541
00:32:45,690 --> 00:32:49,980
we outsourcing the future of our
profession to legal tech vendors?
542
00:32:50,430 --> 00:32:51,840
Is this their responsibility?
543
00:32:51,900 --> 00:32:54,330
No, it's absolutely not
their responsibility.
544
00:32:54,870 --> 00:33:00,395
It's our responsibility to figure out how
we use legal tech and what we do with it.
545
00:33:01,965 --> 00:33:06,735
I mean, a lot of things have
disrupted a lot of professions.
546
00:33:06,765 --> 00:33:11,415
iPhones have changed the world, even
Blackies do to a, to to a lesser extent.
547
00:33:11,445 --> 00:33:16,095
Are we laying the blame at Steve
Jobs's door for the fact that
548
00:33:16,095 --> 00:33:17,505
now lawyers are always on call?
549
00:33:18,095 --> 00:33:18,695
Not really.
550
00:33:18,695 --> 00:33:18,935
Right?
551
00:33:18,995 --> 00:33:21,784
We are, we're just like, well,
that's, that has happened.
552
00:33:21,995 --> 00:33:26,524
That's, that's the way we, we are having
this discussion using video conference
553
00:33:26,825 --> 00:33:28,715
that didn't exist even 10 years ago.
554
00:33:28,715 --> 00:33:29,855
This was very unusual.
555
00:33:29,885 --> 00:33:33,155
Now, every single call is
a video conference call.
556
00:33:33,425 --> 00:33:34,625
You can no longer serve.
557
00:33:35,520 --> 00:33:39,750
Put the call on speaker and do something
else you actually need to be looking at,
558
00:33:39,750 --> 00:33:41,220
at the people you're conversing with.
559
00:33:41,370 --> 00:33:44,730
Let me stop here and, uh, and, and
see if I've addressed the question.
560
00:33:44,820 --> 00:33:45,030
Yeah.
561
00:33:45,030 --> 00:33:47,610
Andy, what is your response to that?
562
00:33:47,850 --> 00:33:52,679
Yeah, I think that the vendors will
build what they can build and the clients
563
00:33:52,679 --> 00:33:56,909
will demand efficiency, and I think that
those things are happening regardless.
564
00:33:56,909 --> 00:33:59,250
So we agree maybe on that one.
565
00:33:59,370 --> 00:34:02,340
I think what is in our
control, whether we.
566
00:34:02,774 --> 00:34:07,305
Prepare or do we just react on
things that are happening to us?
567
00:34:07,485 --> 00:34:12,045
And I think that, I mean, you might
disagree with me on this one, but I
568
00:34:12,045 --> 00:34:16,545
think right now we are just reacting
to things that are happening to us.
569
00:34:17,085 --> 00:34:21,195
So kind of like my challenge, and
this is my original challenge to the
570
00:34:21,195 --> 00:34:23,864
profession, is like take it seriously.
571
00:34:24,255 --> 00:34:28,154
Like we should act like the
strategic work is the future.
572
00:34:28,694 --> 00:34:33,525
So we should invest in real training,
real strategic training, and.
573
00:34:34,050 --> 00:34:38,850
Uh, the ai, so, so that we could
use the AI tools in our disposal
574
00:34:39,330 --> 00:34:43,800
and then we should have this very
uncomfortable but honest workforce
575
00:34:43,800 --> 00:34:49,290
conversations make maybe the hard
choices now before we are forced to.
576
00:34:49,679 --> 00:34:54,150
And Liv had a good point about the,
uh, kind of like the lawyer identity.
577
00:34:54,620 --> 00:34:57,470
Changing or evolving also in his post.
578
00:34:57,799 --> 00:35:02,839
And I think that's, that's important
also, we are consistently evolving.
579
00:35:02,899 --> 00:35:07,339
I said earlier that lawyers are a
little bit like cockroaches, right?
580
00:35:07,339 --> 00:35:09,049
We are very hard to get rid of.
581
00:35:09,350 --> 00:35:09,560
Right?
582
00:35:09,799 --> 00:35:12,379
We are resourceful, crafty.
583
00:35:13,620 --> 00:35:16,410
Things that are very, very
difficult to get rid of.
584
00:35:16,410 --> 00:35:20,580
So I would like to see that kind of like
cockroach mentality a little bit more
585
00:35:20,580 --> 00:35:25,770
where we would actually take matters
into our own hands, start evolving as
586
00:35:25,770 --> 00:35:31,320
a profession and uh, and not just to
be so reactive and be so complacent.
587
00:35:31,440 --> 00:35:35,250
Just learning how to prompt a little
bit better, learning how to use.
588
00:35:35,570 --> 00:35:37,340
The tools a little bit more efficiently.
589
00:35:37,460 --> 00:35:41,600
Isn't the legal industry in general,
hasn't it always been extremely reactive?
590
00:35:42,140 --> 00:35:43,910
I mean, how do law firms get work?
591
00:35:44,000 --> 00:35:47,270
They sit there and wait for the phone
to ring the majority of the time.
592
00:35:47,510 --> 00:35:47,840
Right.
593
00:35:47,840 --> 00:35:52,500
When a client has a problem, it's,
there are examples of where firms have.
594
00:35:53,130 --> 00:35:58,049
Been proactive and you know, scan the
docketing system and tell a client that
595
00:35:58,049 --> 00:36:00,029
they've been, they've been sued before.
596
00:36:00,029 --> 00:36:02,009
The client knows, and those are outliers.
597
00:36:02,640 --> 00:36:07,350
In general, law firms have have
been very reactive, not just in
598
00:36:07,830 --> 00:36:11,700
how they deliver services, but
how they invest in technology.
599
00:36:11,730 --> 00:36:14,610
You know, we have a info dash
is an intranet and extranet
600
00:36:14,610 --> 00:36:16,650
platform, and on the intranet side.
601
00:36:17,055 --> 00:36:18,765
It's really kind of hard to articulate.
602
00:36:18,765 --> 00:36:21,915
ROI like it's a culture building.
603
00:36:21,944 --> 00:36:26,265
It's a, we call it reducing the
toggling tax, but it's squishy.
604
00:36:26,265 --> 00:36:29,384
ROI and, but it, there is value there.
605
00:36:29,625 --> 00:36:34,379
It's if you wanna present a
professional a. Appearance to
606
00:36:34,379 --> 00:36:36,480
your internal stakeholders.
607
00:36:36,899 --> 00:36:39,839
Having a place where lawyers
and business professionals
608
00:36:39,839 --> 00:36:42,299
can go and search for assets.
609
00:36:42,299 --> 00:36:46,259
It could be searching for legal
talent or looking at latest
610
00:36:46,259 --> 00:36:50,430
firm news or the CLEs that are
upcoming or learn about a practice.
611
00:36:50,700 --> 00:36:51,660
It's really important.
612
00:36:51,750 --> 00:36:55,140
Do you know when law
firms invest or refresh?
613
00:36:55,210 --> 00:36:57,220
It's when they have a
gun against their head.
614
00:36:57,250 --> 00:36:57,550
Right?
615
00:36:57,550 --> 00:36:59,800
There's a version of SharePoint
that they have it deployed
616
00:36:59,800 --> 00:37:01,030
on that's going end of life.
617
00:37:01,480 --> 00:37:02,290
Great example.
618
00:37:02,320 --> 00:37:05,500
The current, the last
version of SharePoint on-prem
619
00:37:05,680 --> 00:37:07,120
goes end of life in July.
620
00:37:07,475 --> 00:37:11,440
It it, it is a year long
project to move an intranet.
621
00:37:11,890 --> 00:37:15,670
We are getting calls like
right now and have to say no.
622
00:37:16,090 --> 00:37:21,130
So I think my take auntie is
that's the default position.
623
00:37:21,130 --> 00:37:23,740
Reactive is the default
position for law firms.
624
00:37:23,740 --> 00:37:24,100
Do you agree?
625
00:37:25,740 --> 00:37:29,760
Now there's something interesting also
happening in legal tech world that I,
626
00:37:29,820 --> 00:37:33,720
I think that we should follow closely,
which links to this discussion nicely.
627
00:37:34,020 --> 00:37:40,170
New tools like Harvey Shared Spaces
and Lego Portal are giving clients.
628
00:37:40,569 --> 00:37:45,220
Very direct access to their cases so
the client can see their documents, they
629
00:37:45,220 --> 00:37:50,379
can maybe run the analysis, maybe they
can ask questions of the AI directly.
630
00:37:50,439 --> 00:37:52,149
And this is happening right now.
631
00:37:52,149 --> 00:37:57,009
So I think it's interesting also, like who
develops the legal strategy in the future?
632
00:37:57,100 --> 00:38:02,495
Is it more like client led or, or like
traditionally lawyers did that because we.
633
00:38:03,314 --> 00:38:04,694
Control the information.
634
00:38:04,694 --> 00:38:08,865
We were kind of like the translators,
the gatekeepers of the legal information.
635
00:38:09,194 --> 00:38:14,685
So the, uh, asymmetry was on our side,
but I think that's maybe disappearing
636
00:38:14,805 --> 00:38:19,455
a little bit now and when the clients
have the same tools as we do when
637
00:38:19,455 --> 00:38:21,285
they can access the same information.
638
00:38:21,404 --> 00:38:24,134
So what is our value proposition then?
639
00:38:24,464 --> 00:38:28,274
Where do, do you need a lawyer
that uses Lega or, or Harvard?
640
00:38:29,310 --> 00:38:31,320
It has to be the strategic part, right?
641
00:38:31,440 --> 00:38:36,960
So I definitely agree with, with Liv,
and that's why I think we should focus
642
00:38:36,960 --> 00:38:41,610
on the strategic side, side of things
and not just using these tools because
643
00:38:42,030 --> 00:38:46,020
very soon the clients will have the
similar tools at their uh, disposal.
644
00:38:46,650 --> 00:38:46,980
Yeah.
645
00:38:46,980 --> 00:38:48,000
They, they already do.
646
00:38:48,000 --> 00:38:51,060
Harvey has a big install
base in the corporate world.
647
00:38:51,120 --> 00:38:54,240
So we're, we're almost outta time, but I
want to ask both of you, 'cause I think
648
00:38:54,240 --> 00:38:55,890
you both have really unique perspective.
649
00:38:55,950 --> 00:39:00,660
One, one question about these
tools and how much these tools,
650
00:39:00,660 --> 00:39:03,630
and it's not a Harvey or Lago
thing, it's really an AI thing.
651
00:39:03,870 --> 00:39:06,630
How much are these tools gonna
displace law firm revenue?
652
00:39:07,380 --> 00:39:07,710
Right.
653
00:39:07,799 --> 00:39:13,049
If you, if, if you look at the valuations,
it's going to be a significant portion
654
00:39:13,080 --> 00:39:15,509
or these, all these investors were wrong.
655
00:39:16,365 --> 00:39:21,165
There's no way you can get to an
$8 billion valuation and it not
656
00:39:22,245 --> 00:39:28,215
attack the services slice of the
pie chart for, for law firms.
657
00:39:28,245 --> 00:39:33,675
So, Lev, do you, do you have
a take on that in terms of
658
00:39:33,675 --> 00:39:35,685
like, is this a Trojan horse?
659
00:39:35,685 --> 00:39:37,215
You know, is AI a Trojan horse?
660
00:39:37,215 --> 00:39:39,975
Where we're I, I I,
what are your thoughts?
661
00:39:39,975 --> 00:39:43,545
I, I'm shocked that you, uh,
you, you're bringing it up.
662
00:39:43,965 --> 00:39:48,615
Ted, I think you might have read
the Long series by Quentin Salt.
663
00:39:49,455 --> 00:39:50,085
Am I right?
664
00:39:51,105 --> 00:39:51,975
Uh, yeah.
665
00:39:52,035 --> 00:39:54,615
I, but I, I, I, I wrote about it before.
666
00:39:54,615 --> 00:39:55,365
He, he did.
667
00:39:55,365 --> 00:39:56,385
So, yes.
668
00:39:56,775 --> 00:40:00,975
You know what, no argument with
you, but I've gotta say that.
669
00:40:01,155 --> 00:40:04,215
Dense, uh, series of posts.
670
00:40:05,100 --> 00:40:12,270
Really irked me way more than, uh, than
than our, uh, you know, very polite
671
00:40:12,270 --> 00:40:14,910
exchange with ANSI on, on, on LinkedIn.
672
00:40:14,970 --> 00:40:19,995
I actually wanted to write a long
reputation, uh, to, uh, to coincidence.
673
00:40:20,565 --> 00:40:21,135
Posts.
674
00:40:21,165 --> 00:40:27,825
Uh, and then I sort of realized by,
by how long it would have to be and I
675
00:40:27,825 --> 00:40:29,925
couldn't justify the time expenditure.
676
00:40:30,015 --> 00:40:34,725
Let's not get into the sort of
Trojan Trojan horse discussion too
677
00:40:34,725 --> 00:40:35,850
much because I think that will.
678
00:40:36,365 --> 00:40:38,464
Uh, take forever and we
are almost out of time.
679
00:40:38,525 --> 00:40:43,865
What I will say is that there
will undoubtedly be a change
680
00:40:43,895 --> 00:40:45,484
in the structure of revenue.
681
00:40:45,575 --> 00:40:47,944
There's like no doubt about it whatsoever.
682
00:40:48,005 --> 00:40:53,795
We are not going to be as lawyers,
as law firms paid the same sort of
683
00:40:54,214 --> 00:40:58,155
exorbitant extraordinary amounts
for some of the tasks that are.
684
00:40:58,875 --> 00:41:05,055
Frankly, easily automateable and we will
need to find new sources of revenue and
685
00:41:05,055 --> 00:41:09,675
we will find new sources of revenue,
and the, uh, systems will actually help
686
00:41:09,675 --> 00:41:14,835
us find new sources of revenue Very
quickly, Ted, I do respectfully disagree
687
00:41:14,835 --> 00:41:18,165
with you that lawyers are sitting
around waiting for the phone to ring.
688
00:41:18,315 --> 00:41:20,535
Never got work this way.
689
00:41:21,120 --> 00:41:25,590
Even though I worked at the big firm and I
could sort of rely on the, uh, reputation
690
00:41:25,590 --> 00:41:30,720
of the firm to a certain extent,
that's, uh, no, no longer the case.
691
00:41:30,779 --> 00:41:33,870
And I'm not even talking
about, say the plaintiff's bar.
692
00:41:34,350 --> 00:41:38,730
These guys are not called
ambulance chasers for nothing.
693
00:41:39,180 --> 00:41:39,450
Right?
694
00:41:39,509 --> 00:41:44,549
They come up with very creative strategies
on how to get clients, you know, in
695
00:41:44,549 --> 00:41:47,040
the mass towards, uh, in class actions.
696
00:41:47,549 --> 00:41:51,900
They literally develop theories and
then they look for lead plaintiffs.
697
00:41:51,930 --> 00:41:57,000
They are the ones who kind of
generate those lawsuits for
698
00:41:57,000 --> 00:41:59,069
themselves so that they have the work.
699
00:41:59,520 --> 00:42:04,110
So it's, once again, the profession
is not a monolith and there is
700
00:42:04,170 --> 00:42:08,370
a lot that has always been, uh,
happening in that differently, in
701
00:42:08,370 --> 00:42:10,020
different corners of the profession.
702
00:42:10,410 --> 00:42:11,730
And there will be more fair.
703
00:42:11,790 --> 00:42:14,010
Auntie, you, uh, you
have any final thoughts?
704
00:42:14,100 --> 00:42:17,550
No, I mean, like, I refuse
to make a prediction because
705
00:42:17,550 --> 00:42:19,140
it's going to be wrong anyway.
706
00:42:19,140 --> 00:42:21,000
If I have really no clue.
707
00:42:21,000 --> 00:42:24,990
I'm just thinking like, what happens to
those lawyers whose work is automated?
708
00:42:24,990 --> 00:42:29,520
Like do we have any retraining programs
or do we just let them figure it out?
709
00:42:29,665 --> 00:42:33,510
Or what happens to these younger
associates that can't maybe
710
00:42:33,510 --> 00:42:35,700
train on the same volume of.
711
00:42:37,155 --> 00:42:42,765
Of, uh, like grant legal work done done
before that is very much needed to develop
712
00:42:42,765 --> 00:42:44,805
the strategic thinking like Len said.
713
00:42:45,765 --> 00:42:47,325
So I don't know the exact numbers.
714
00:42:47,385 --> 00:42:51,735
I don't know what kind of impact the
AI will finally have, but I think that
715
00:42:51,735 --> 00:42:55,965
we should make realistic scenarios
and then plan for those scenarios.
716
00:42:56,530 --> 00:43:00,350
And I think that it's just,
you know, just, just, um.
717
00:43:01,560 --> 00:43:08,640
Um, I'm agitated because I, I would love
us to take those scenarios very seriously.
718
00:43:08,970 --> 00:43:11,700
That's maybe the final
words that I wanna say.
719
00:43:12,330 --> 00:43:12,720
Yeah.
720
00:43:12,900 --> 00:43:13,230
Yeah.
721
00:43:13,230 --> 00:43:17,580
And it's, I think that's, that's
a fair desire to have and.
722
00:43:18,630 --> 00:43:22,080
It's so much needs to
change at, at law firms.
723
00:43:22,080 --> 00:43:24,300
I think we would all
three agree with that.
724
00:43:24,300 --> 00:43:26,730
I, I've actually had this debate with Lev.
725
00:43:26,730 --> 00:43:30,750
I think we have a little bit of a
different take on like entity structure.
726
00:43:30,750 --> 00:43:35,250
I think the law firm partnership model
is not well suited for what I think the
727
00:43:35,250 --> 00:43:39,240
industry's gonna look like in five to
10 years with, you know, significant.
728
00:43:39,645 --> 00:43:43,754
Capital investment and the need for
technologists that you're gonna have to
729
00:43:44,085 --> 00:43:47,924
fight with Silicon Valley to get there,
and they need, they're, you're gonna need
730
00:43:47,924 --> 00:43:49,964
stock options to, to fight that fight.
731
00:43:50,145 --> 00:43:55,634
You know, the billable model, our
pricing model, the, uh, the way leaders
732
00:43:55,634 --> 00:43:59,295
elevate in law firms, which is by
usually by being the best lawyer.
733
00:43:59,865 --> 00:44:04,995
Um, that's at least part of the criteria
in many cases who's been most successful.
734
00:44:05,355 --> 00:44:09,045
So, yeah, a a lot needs to
change and we don't really know.
735
00:44:09,795 --> 00:44:12,435
What the timeline, we don't
know how long we have.
736
00:44:12,464 --> 00:44:17,235
We don't know how quickly this
tech is going to mature and how
737
00:44:17,235 --> 00:44:22,365
these capabilities are going to
impact how we deliver legal work.
738
00:44:22,365 --> 00:44:24,944
So this has been a fantastic conversation.
739
00:44:24,944 --> 00:44:27,105
You've both been complete, gentlemen.
740
00:44:27,134 --> 00:44:31,455
I knew you would, but it's been
a pleasure sitting in between
741
00:44:31,455 --> 00:44:32,985
and moderating the debate.
742
00:44:32,985 --> 00:44:35,865
So, uh, thank you both very
much for, for joining today.
743
00:44:36,180 --> 00:44:37,610
Thank, thank you for having us today.
744
00:44:37,620 --> 00:44:38,250
Thank you so much.
745
00:44:39,570 --> 00:44:39,960
Yes.
746
00:44:40,080 --> 00:44:40,830
We'll talk soon.
747
00:44:41,190 --> 00:44:43,440
Thanks for listening to
Legal Innovation Spotlight.
748
00:44:43,980 --> 00:44:47,460
If you found value in this chat, hit
the subscribe button to be notified
749
00:44:47,460 --> 00:44:48,960
when we release new episodes.
750
00:44:49,440 --> 00:44:52,140
We'd also really appreciate it if
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751
00:44:52,140 --> 00:44:54,780
us and leave us a review wherever
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752
00:44:55,380 --> 00:44:58,050
Your feedback helps us provide
you with top-notch content.
00:00:03,090
Auntie Lev, welcome to
Legal Innovation Spotlight.
2
00:00:03,330 --> 00:00:04,140
Thank you so much, Ted.
3
00:00:04,590 --> 00:00:05,430
Pleasure to be here.
4
00:00:06,240 --> 00:00:08,010
Yeah, this is gonna be a good one.
5
00:00:08,310 --> 00:00:09,960
Hey, this is a new format.
6
00:00:09,990 --> 00:00:14,760
I'm over a hundred episodes in and I
haven't, um, I haven't done this debate
7
00:00:14,760 --> 00:00:20,280
style format, but I'm really looking
forward to it because it is a very
8
00:00:20,790 --> 00:00:27,030
important topic and I think there's
a lot of opinions on the topic and
9
00:00:27,060 --> 00:00:29,310
those opinions, or I guess who's right.
10
00:00:29,970 --> 00:00:34,230
Has big implications on
how this transformation
11
00:00:34,290 --> 00:00:35,790
unfolds within the industry.
12
00:00:36,360 --> 00:00:42,180
So we're gonna get to hear from both of
you guys on your take, but before we do,
13
00:00:42,180 --> 00:00:45,660
why don't we get you introduced an why
don't we, uh, why don't we start with you,
14
00:00:45,660 --> 00:00:47,190
who you are, what you do, where you do it.
15
00:00:47,370 --> 00:00:47,760
Sure.
16
00:00:48,180 --> 00:00:53,315
My name is Nan, originally original from
Finland, living now in sunny es Spain.
17
00:00:54,075 --> 00:00:58,515
I run two Businesses Dot, which
is a legal design firm and legit,
18
00:00:58,905 --> 00:01:04,455
that is an AI focused firm and
I'm a lawyer, ex tech lawyer.
19
00:01:04,515 --> 00:01:09,165
And, uh, now exploring AI and
legal design and, uh, little
20
00:01:09,165 --> 00:01:11,175
bit the future of the lawyers.
21
00:01:12,105 --> 00:01:15,195
Nice Lev, once again, a
pleasure to be here, Ted.
22
00:01:15,645 --> 00:01:17,020
So my name is Lev Ton.
23
00:01:17,670 --> 00:01:23,070
I am a legal tech investor, formerly a
lawyer, a partner at a Magic circle firm,
24
00:01:23,130 --> 00:01:25,290
and looking forward to this conversation.
25
00:01:25,920 --> 00:01:33,060
Yeah, so for those that didn't
have visibility to this, an had a
26
00:01:33,690 --> 00:01:38,250
conversation with Richard Trumans
on his podcast, and he talked about
27
00:01:38,310 --> 00:01:40,950
strategic work versus regular.
28
00:01:41,355 --> 00:01:46,185
Legal work and I thought it was a really
good dialogue and I think it makes
29
00:01:46,185 --> 00:01:52,935
people step back and take inventory,
mental inventory of what kind of work
30
00:01:52,935 --> 00:02:00,525
do lawyers do you know how much of the
day-to-day work of lawyers is automatable?
31
00:02:00,825 --> 00:02:07,455
I posted on LinkedIn not too long
ago about a McKinsey article that
32
00:02:07,455 --> 00:02:10,515
estimated that with today's technology.
33
00:02:10,950 --> 00:02:17,220
70% of legal work is automatable
with the caveat that 25% of that
34
00:02:17,220 --> 00:02:21,060
still requires human-like skills.
35
00:02:21,150 --> 00:02:23,460
So think of a human in the loop.
36
00:02:24,360 --> 00:02:30,240
And what's interesting about the those
two numbers is 70 minus 25 is 45.
37
00:02:31,080 --> 00:02:35,820
The Goldman Sachs report that came out
that got everybody's attention shortly
38
00:02:35,820 --> 00:02:42,030
after chat, DGPT, I think it was in spring
of 23, estimated that I think 44% of legal
39
00:02:42,030 --> 00:02:44,880
work was subject to automation through ai.
40
00:02:45,300 --> 00:02:50,250
I think a lot of people, including myself,
were skeptical of that number because,
41
00:02:50,820 --> 00:02:55,935
you know, in spring of 23 we were still
dealing with like chat GPT-3 five.
42
00:02:57,105 --> 00:02:58,515
4.0 hadn't even come out yet.
43
00:02:58,515 --> 00:03:00,975
Or if it had, it was,
it was still very new.
44
00:03:01,665 --> 00:03:09,825
And I think that the, the, the trajectory
upon which the technology has advanced,
45
00:03:10,245 --> 00:03:16,845
especially with legal reasoning through,
you know, like Chet's O one model and now
46
00:03:16,995 --> 00:03:22,095
inference time compute is just kind of a
standard offering in all the major models.
47
00:03:22,125 --> 00:03:26,054
It really, I, I reassess
constantly, like, okay, what.
48
00:03:26,475 --> 00:03:27,645
What is realistic?
49
00:03:28,155 --> 00:03:32,685
So auntie, maybe you can give us
kind of a Reader's Digest version of
50
00:03:32,685 --> 00:03:37,035
the conversation you had with, with
Richard about regular legal work.
51
00:03:37,275 --> 00:03:41,055
Yeah, and maybe, maybe something
to say before that one.
52
00:03:41,235 --> 00:03:44,985
And thanks for having this conversation
because I think that this is exactly the
53
00:03:44,985 --> 00:03:46,815
discussion our profession needs to have.
54
00:03:47,340 --> 00:03:49,980
And I want to start by
saying something clearly.
55
00:03:50,040 --> 00:03:53,010
I think that Lev and I
actually want the same thing.
56
00:03:53,070 --> 00:03:57,209
We both want the future where lawyers
are thriving, where we're not drowning
57
00:03:57,209 --> 00:04:01,410
in volume, where we can actually serve
our clients at a very high level.
58
00:04:01,410 --> 00:04:03,660
So we kind of like agree on the goal.
59
00:04:04,350 --> 00:04:08,220
I think that we, we disagree is
whether we're prepared to get
60
00:04:08,220 --> 00:04:09,674
there or whether we're moving.
61
00:04:10,460 --> 00:04:14,570
Fast enough, and I think we are running
out of time and I think that we are
62
00:04:14,570 --> 00:04:20,240
not taking this change as seriously
enough as we could as a profession.
63
00:04:20,420 --> 00:04:27,560
So my point was actually that that most
illegal work isn't tedious work, but
64
00:04:27,560 --> 00:04:29,330
it's not highly strategical either.
65
00:04:30,245 --> 00:04:32,240
It's normal regular work.
66
00:04:32,659 --> 00:04:35,960
And when we are automating that work away.
67
00:04:36,599 --> 00:04:39,905
We are also automating the
strategic part of Workaway.
68
00:04:41,130 --> 00:04:46,050
There isn't a magical cue of
highly iCal work waiting for us.
69
00:04:46,050 --> 00:04:50,700
And also I feel like strategic
work is highly demanding.
70
00:04:51,000 --> 00:04:56,130
It's very, very demanding physically,
uh, and, and, and other ways Still,
71
00:04:56,250 --> 00:04:58,140
it's really, really difficult.
72
00:04:59,130 --> 00:04:59,940
Strategic work.
73
00:05:00,210 --> 00:05:04,530
So those were my kind of like
points in my 15 minute run and
74
00:05:04,620 --> 00:05:09,090
Lev responded, uh, nicely and in
LinkedIn and shared his view of, of
75
00:05:09,090 --> 00:05:10,830
this one, and that's why we're here.
76
00:05:11,640 --> 00:05:17,730
Well, before we get Lev's perspective,
can you give us some examples of like,
77
00:05:17,730 --> 00:05:21,510
what is, when you say regular legal
work, how do you, how do you define
78
00:05:21,510 --> 00:05:23,970
that relative to strategic work?
79
00:05:24,120 --> 00:05:24,330
Well.
80
00:05:24,719 --> 00:05:28,800
I think that Levi is right, that
these two things are intertwined.
81
00:05:29,130 --> 00:05:32,700
That is very difficult to
separate actual strategic work
82
00:05:32,700 --> 00:05:34,710
from your normal legal work.
83
00:05:34,979 --> 00:05:36,300
But I'm a lawyer myself.
84
00:05:36,360 --> 00:05:37,440
I've had a law firm.
85
00:05:37,500 --> 00:05:40,800
I've supervised hundreds
of lawyers in their work.
86
00:05:41,160 --> 00:05:45,510
And I would say that most of
the legal work is legal work.
87
00:05:45,810 --> 00:05:48,720
It's not highly strategic,
but it's not boring either.
88
00:05:48,810 --> 00:05:52,350
And to be honest with you, I think
that the most of the strategic work
89
00:05:52,650 --> 00:05:54,750
comes from client side of things.
90
00:05:55,050 --> 00:05:58,590
The business is driving the
strategy and lawyers and their
91
00:05:58,680 --> 00:06:01,170
there to help the businesses out.
92
00:06:01,170 --> 00:06:02,070
So I think that.
93
00:06:02,580 --> 00:06:07,050
Even if we would like to increase the
amount of strategic work that we're
94
00:06:07,050 --> 00:06:11,940
doing, it might be difficult because there
isn't a queue of strategic work available
95
00:06:12,270 --> 00:06:16,860
and it's still the business that drives
the strategy, not perhaps the lawyers,
96
00:06:16,980 --> 00:06:21,450
although I love lawyers who are strategic
in their work, and there are certain
97
00:06:21,450 --> 00:06:26,250
instances where lawyers can actually like
add that kind of like strategic value.
98
00:06:27,000 --> 00:06:29,220
It might be less than what we think.
99
00:06:29,370 --> 00:06:29,730
Yeah.
100
00:06:29,730 --> 00:06:34,800
And I, this is, you hear a lot of
talk about Java's paradox, right?
101
00:06:34,800 --> 00:06:40,020
Which is the concept of as something
becomes cheaper, there becomes an increase
102
00:06:40,020 --> 00:06:43,620
in demand for that product or service.
103
00:06:43,620 --> 00:06:48,300
And I have, you know, I have some
questions about, we all would agree
104
00:06:48,300 --> 00:06:50,070
that we live in a finite world.
105
00:06:50,370 --> 00:06:56,220
Nothing is infinite on planet
Earth and what to what extent is.
106
00:06:56,745 --> 00:07:05,115
Demand able to fill the gap with what
is going to be displaced by technology.
107
00:07:05,295 --> 00:07:06,945
And that's a really important question.
108
00:07:06,945 --> 00:07:12,585
So this is a, an extremely important
conversation, and I don't think any of
109
00:07:12,585 --> 00:07:17,770
us have a crystal ball or a magic wand
and can say exactly where that line will.
110
00:07:20,625 --> 00:07:24,885
We all know there's a ton of unmet
demand, both on the consumer side and
111
00:07:24,885 --> 00:07:29,775
in the commercial world that will to
some extent offset what is displaced.
112
00:07:30,164 --> 00:07:33,914
But you know, how that balances out
I think is a very good discussion.
113
00:07:34,515 --> 00:07:40,275
So Lev, um, what is your take
on Anti's position about regular
114
00:07:40,275 --> 00:07:43,245
legal work versus strategic work?
115
00:07:44,130 --> 00:07:47,970
Well, let me start by saying
that I actually agree with Ansy.
116
00:07:48,060 --> 00:07:49,410
Not much of a debate is it?
117
00:07:49,500 --> 00:07:51,960
I agree that we want the
same thing, and I agree.
118
00:07:52,260 --> 00:07:58,500
I think that we are seeing the
same future, but perhaps Ansys view
119
00:07:58,500 --> 00:08:00,510
is a bit more dramatic than mine.
120
00:08:00,600 --> 00:08:03,000
Let me sort of explain what I mean.
121
00:08:03,420 --> 00:08:09,420
Um, I think that there is no
doubt that artificial intelligence
122
00:08:09,480 --> 00:08:11,460
is a big game changer.
123
00:08:11,789 --> 00:08:12,120
Right.
124
00:08:12,450 --> 00:08:18,510
In my mind it's kind of like Prometheus
giving fire to the world and there
125
00:08:18,750 --> 00:08:24,840
could be a lot of hand wringing about,
well, what are we gonna do with fire?
126
00:08:25,080 --> 00:08:29,370
And fire is dangerous and uh,
we can get burned, we can get
127
00:08:29,370 --> 00:08:31,979
singed, and so on and so forth.
128
00:08:32,699 --> 00:08:37,949
But the fact remains fire is here and
artificial intelligence is that fire.
129
00:08:38,159 --> 00:08:40,110
It's probably the first technology.
130
00:08:40,724 --> 00:08:46,454
In my lifetime, definitely
that, uh, is capable of doing a
131
00:08:46,454 --> 00:08:48,405
meaningful share of legal work.
132
00:08:48,645 --> 00:08:56,564
And whether it's 44%, 45%, or uh,
20% I think remains to be seen.
133
00:08:56,984 --> 00:09:01,635
And this discussion is helpful, but I
think that the baseline that we need to
134
00:09:01,905 --> 00:09:05,114
sort of adhere to is it's here, right?
135
00:09:05,175 --> 00:09:07,064
This is the technology
that is actually here.
136
00:09:07,650 --> 00:09:11,130
So now with that out of
the way, I will say that
137
00:09:13,320 --> 00:09:18,660
yes, a lot of work that
lawyers do is a mix.
138
00:09:19,020 --> 00:09:23,760
Uh, it's a mix of higher level
thinking and routine stuff, but there
139
00:09:23,760 --> 00:09:25,920
is a lot of routine stuff in there.
140
00:09:27,194 --> 00:09:32,775
I'm, as I was preparing myself for this
conversation, I, um, I was thinking back
141
00:09:32,775 --> 00:09:39,194
to when I was a junior associate and I
was preparing, let's say a signing, right.
142
00:09:39,344 --> 00:09:45,525
Uh, and those of us that are
lawyers will know that you need to
143
00:09:45,525 --> 00:09:48,194
print out all the signature pages.
144
00:09:48,194 --> 00:09:50,055
You need to put them in folders.
145
00:09:50,594 --> 00:09:54,224
You need to make sure that
there is enough signature pages
146
00:09:54,224 --> 00:09:56,204
for all the parties it sounds.
147
00:09:56,625 --> 00:09:57,705
So straightforward.
148
00:09:58,215 --> 00:10:04,150
The problem is when you are doing all of
this, it basically gems up your bandwidth.
149
00:10:05,069 --> 00:10:08,010
Right, you need to go to the printer.
150
00:10:08,069 --> 00:10:09,990
Uh, somebody might pick up your print.
151
00:10:10,350 --> 00:10:12,360
The printer jams, all of this.
152
00:10:12,569 --> 00:10:14,189
It takes hours and hours.
153
00:10:14,220 --> 00:10:17,610
If it's a big enough signing,
multiple parties, you need to make
154
00:10:17,610 --> 00:10:21,000
sure that all the right versions of
documents are in place and so on.
155
00:10:21,060 --> 00:10:25,589
And this is not, it's not
strategic, it's purely clerical.
156
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I'm not going to miss it once
you know DocuSign and appeared
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and reduced that kind of burden.
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I'm gonna miss on Ansys point about
sort of strategic work being difficult.
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I, I think that was the point, uh, that
I originally picked up, uh, and, and,
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and wanted to oppose it, is what we kind
of came to the profession to deal with.
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Right.
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We actually.
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Help, help the business
formulate the strategy.
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We want to refine it.
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Now, I'm an M and a lawyer, so a lot
of people come in and they just say,
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well, we have this acquisition in mind.
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And as we talk with those clients,
as we have our scoping discussions,
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our structure and discussions,
their view of that deal is refined.
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They understand better
why they're buying it.
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And maybe in some cases they come to the
realization it's the wrong deal for them.
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Right?
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They kind of walking
through all of those things.
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They um, they're like, what are we buying?
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What are we paying for?
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Are we paying too much?
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And that's, uh, that's the kind of thing.
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Those are the kinds of.
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Workflows that we genuinely need
to be preserving to the extent
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that preservation is even possible.
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That's the, uh, that's what I
think about when I'm thinking
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about strategic work, right?
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Guiding clients in refining
and achieving their goals.
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So, Ansy, do you, do you agree with Lev's?
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Assessment.
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Yeah, I, I hate that we agree on so
many things because it ruins the debate
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man, and Le lemme write that, that
the volume blocks strategic thinking.
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And I agree with that completely,
but this is where we differ.
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I think that you are seeing that
removing that volume creates space
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that the strategic work will fill.
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And I think it just creates less
total work because again, strategic
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work comes from client demand,
not from lawyer availability.
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When I'm not fixing the printer, of
course I'm saving my own time, but
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that doesn't necessarily mean that
the work magically expands because
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I'm not fixing the printer anymore.
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And I think this brings to my, to my other
point, view that it concentrates also
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very easily strategic work concentrates.
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If you look at any firm structure
where we have non-equity partners or
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associates that aren't making partner,
it's not because they're bad lawyers,
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but because there is a limited.
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Amount of truly strategic work,
and it always has been like this.
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And maybe to con continue, you
know, the, the eight hours of
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strategic work, uh, discussion.
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I don't know.
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For me, high stakes decision making
is very exhausting, and I don't know
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if you can sustain it for, I don't
know, 2000 billable hours per year.
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So even if strategic work
expands, there is a limit of how
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any person can handle that one.
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Maybe we just won't need as many lawyers
and we're not really talking about that.
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Lev, you chose m and a knowing
that it would be stressful.
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Right?
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And I fully believe that, but
that's also a little bit of
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like a selection bias, right?
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So.
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Some, you know, most lawyers don't
choose their practice area based
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on desire for high stakes work.
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Maybe they choose on what job is
available, what paid well, and uh, the
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idea that all lawyers would, you know,
that they would secretly want the bet.
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The company kind of stress is maybe.
219
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You know, because it's coming from you.
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It's coming from a winners.
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Winners circle a little bit.
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You self-selected into it, but
not every lawyer is like that.
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00:14:19,875 --> 00:14:22,995
You know, half of lawyers
are less than average.
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Right.
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So not, not like every lawyer
wants that kind of stress.
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Even if we would, would have
have something like that.
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00:14:30,314 --> 00:14:33,074
So those are my kind of like
counterpoints to this one.
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Lev, do you have a response to that?
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I do, I do.
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Ted.
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I think that we might be, once again.
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Confusing the terms a little bit.
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When I say sort of strategic, when
I'm talking about strategic work,
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I am not necessarily talking about
all the lawyers getting involved
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with multi-billion dollar mergers.
236
00:14:54,450 --> 00:14:59,940
Strategic work is ACT is the
constant improvement, right?
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00:14:59,970 --> 00:15:06,540
It's bringing more value, concentrated
value to the client, right?
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00:15:06,600 --> 00:15:07,800
Instead of just.
239
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Repeating the same things
over and over again.
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The safe ones, right?
241
00:15:12,435 --> 00:15:16,695
You can think of it as really
understanding the sector, really
242
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understanding the product, not
just being driven by precedent,
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actually going beyond precedent.
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A lot of your time is spent on
minute clerical tasks, then you
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don't have the time to do it right.
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You need to, you are constantly
in that grind and the there
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00:15:35,595 --> 00:15:40,905
is endless, almost a limitless
possibility of improving what we do.
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00:15:41,175 --> 00:15:45,405
I went through your LinkedIn
ansi and I saw you at some point
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blasting legal tech founders for.
250
00:15:50,070 --> 00:15:54,480
Using basically standardized terms
of service, something which is
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very similar to whatever you, you
are going to see in B two P SaaS.
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Right.
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00:15:59,460 --> 00:16:03,900
And your, your point was a perfectly
noble and valid point, right?
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With we need to do better.
255
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Right?
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We are, uh, after all the future
of legal, whoever's building legal
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tax should be future of legal.
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But I am conscious of the fact, I'm
cognizant of the fact that all these legal
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00:16:19,260 --> 00:16:25,770
tech f uh, founders, they are putting
out 10,000 fires every single day, right?
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They have to concentrate on the product,
they have to concentrate on the sales.
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They don't have the time.
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If we had unlimited time, we
would, uh, sort of fix all the
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inefficiencies, all of the e rudiments.
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That the profession is plagued with, and
as it as it stands, we, we can't right
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now on your point about concentration,
the truth of the matter is it's
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not as concentrated as some people.
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I think imagine
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there have been numerous times
when my associates would come
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to me and they would say.
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This is the standard
provision in our precedent.
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Why are we using it?
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Doesn't it make you know?
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Does it actually make sense?
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Could we improve it
when they have the time?
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When lawyers have the time, they can
look critically at what the flows
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are, what the actual work is, and
that's when they really improve.
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That's when the clients
and the society at large.
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Is getting a much better result.
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Let me stop here.
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And yeah, I think the, your final
point was on selection bias.
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I think the first two points, my
responses on the first two points,
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sort of address your point, right?
283
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You don't have to be in a high pressure
environment to wanna improve the
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work product that you're delivering.
285
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Whatever you do, it doesn't really
matter if you're a divorce lawyer,
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if you're doing car accidents.
287
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These are all standardized things,
but you can actually reflect on what
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it is you do and you can make major
improvements in the way you deliver the
289
00:18:08,670 --> 00:18:13,110
work product to the client in what you
actually deliver, in how you're running
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your firm, and so on and so forth.
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My point is legal tech ought to make
the profession a lot more efficient.
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An what's, what's your beef
with, uh, SaaS terms of service?
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Nothing.
294
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I'm not trying to dunk on vendors,
but I'm just saying like, if you are.
295
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Having a legal tech tool that
is very powerful, such as Harvey
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or Allura, maybe you should use
it on your own terms of service.
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It doesn't take that much time.
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Right.
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It's, it's, it's super
complicated or complex.
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I'm saying that what I'm not seeing
these vendors are the things that
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Liv says that we would improve.
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The services.
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I'm seeing a lot of efficiency
games, games, but not a lot
304
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of like true improvements.
305
00:19:03,945 --> 00:19:09,375
And again, I'm not attacking vendors,
but I'm saying that we can't outsource
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our professional future to them.
307
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It's not their responsibility.
308
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That's our responsibility,
not their respons.
309
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Maybe, you know, I, I want to
come back to the URA commercial.
310
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Have you seen that one?
311
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Maybe.
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Maybe you have, if you haven't, maybe
we can, we can link, link to you
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to it where the lawyer of the year
forwards everything to AI tools, right?
314
00:19:35,040 --> 00:19:37,980
They have a nice, cool commercial
where you have like a lawyer of the
315
00:19:37,980 --> 00:19:43,080
year who does a lot of work with AI
and then forwards all the questions.
316
00:19:43,935 --> 00:19:49,965
She gets from the senior partner to AI
and kind of like PS the fools in the
317
00:19:49,965 --> 00:19:54,735
data room or who are fixing the printer
because they're doing manual labor,
318
00:19:54,735 --> 00:19:56,475
they're doing traditional legal work.
319
00:19:56,564 --> 00:20:00,915
Like let said, fixing printer takes a lot
of your time and it's meant to be fun.
320
00:20:00,915 --> 00:20:04,215
I know I don't want to be like
too critical about it, but it
321
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kind of like shows the worldview.
322
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You know, you divide to winners
and losers, people who use
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ai, people who don't use.
324
00:20:11,415 --> 00:20:16,005
And the successful lawyer isn't
doing much of a strategic work.
325
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She's just lightly prompting the AI tools.
326
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So I'm not seeing that kind of future
where the legal work could actually
327
00:20:25,395 --> 00:20:29,625
be improved, and I'm definitely
not seeing that kind of future.
328
00:20:31,050 --> 00:20:36,390
Legal, uh, tech vendors perspective
that they would help lawyers to increase
329
00:20:36,390 --> 00:20:40,950
the strategic work that we're doing and
might have a good count, counterpoint
330
00:20:40,955 --> 00:20:44,190
to, to that one, but I don't think
that that's their responsibility.
331
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They are there to disrupt the industry.
332
00:20:47,264 --> 00:20:52,695
Not to look out for us not to care
about our professional future.
333
00:20:52,695 --> 00:20:56,834
That is our job, and that's why
I feel such a sense of urgency.
334
00:20:56,834 --> 00:21:01,215
That's why I'm trying to speak out a
little bit, because I think that the time
335
00:21:01,215 --> 00:21:03,435
is running out and we have to take action.
336
00:21:03,435 --> 00:21:04,875
We can't be so reactive.
337
00:21:04,875 --> 00:21:09,314
We actually have to take action
and not trust so much vendors.
338
00:21:10,845 --> 00:21:16,365
Us, even if we would like to do more
strategic work, we have to be proactive
339
00:21:16,365 --> 00:21:18,315
in getting that strategic work.
340
00:21:20,025 --> 00:21:23,955
Halfway through the podcast and this
has been really good dialogue, but
341
00:21:24,315 --> 00:21:29,415
I want to, I wanna move on to the
topic of urgency because I think
342
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it is an extremely important one.
343
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I have a take on this.
344
00:21:32,445 --> 00:21:38,205
I'm more in auntie's camp about the
speed at which, and I think love you
345
00:21:38,205 --> 00:21:42,165
and I may have talked about this when
you were on the podcast last, I think
346
00:21:42,165 --> 00:21:48,555
the industry is moving too slow and I,
I, I think that the challenge is that.
347
00:21:48,899 --> 00:21:51,990
Much of what has to change
in law firms is culture.
348
00:21:52,649 --> 00:21:54,149
It's not buying a new tool.
349
00:21:54,389 --> 00:21:58,889
And yes, you need to deploy
change management sound, change
350
00:21:58,889 --> 00:22:01,949
management processes, and
invest in change management.
351
00:22:02,129 --> 00:22:07,290
But the hardest part right now, I've
seen this here in the us, there's been
352
00:22:07,290 --> 00:22:12,780
a wave of McKinsey and Bain consultants
partners who have left and come into
353
00:22:12,780 --> 00:22:15,120
the legal world, and they're frustrated.
354
00:22:15,450 --> 00:22:20,340
Some of them are friends of
mine who say, we were promised
355
00:22:20,400 --> 00:22:24,390
that there was an appetite for
change and a sense of urgency.
356
00:22:24,780 --> 00:22:27,630
And there is at the
leadership level, right?
357
00:22:27,630 --> 00:22:33,450
I think that the ex comms understand
the implications of this transformation
358
00:22:33,540 --> 00:22:37,620
and the need to move quickly, and
I think at the lower ranks, the
359
00:22:37,830 --> 00:22:41,370
junior associates, I'm sorry, the
junior partners, the associates,
360
00:22:41,760 --> 00:22:43,650
the younger generation also get it.
361
00:22:44,804 --> 00:22:49,215
It's in the middle where I think
that culture is deeply embedded,
362
00:22:49,215 --> 00:22:52,064
the culture of resistance to change.
363
00:22:52,395 --> 00:22:56,685
This has been the status quo in legal
for as long as I've been around.
364
00:22:57,120 --> 00:22:58,740
And, and likely much longer.
365
00:22:58,890 --> 00:23:01,320
And culture takes a really
long time to change.
366
00:23:01,379 --> 00:23:07,890
And I'm seeing leaders get frustrated who
were brought in to effect change and some
367
00:23:07,890 --> 00:23:12,750
of them are moving on or some of them
will be soon and we gotta get it together.
368
00:23:12,750 --> 00:23:17,460
We gotta get everybody, including,
you know, this is another area of
369
00:23:17,790 --> 00:23:19,140
that doesn't get discussed enough.
370
00:23:19,140 --> 00:23:20,430
I call it deep admin.
371
00:23:21,030 --> 00:23:24,570
In the admin functions at law firms,
the business of law functions.
372
00:23:25,004 --> 00:23:30,735
HR tech, knowledge management, marketing
leaders have been selected, hand
373
00:23:30,735 --> 00:23:35,175
chosen because of their resistance
to change by law firm leaders.
374
00:23:35,535 --> 00:23:37,275
And now you're gonna say, Hey, guess what?
375
00:23:37,395 --> 00:23:38,565
Everything needs to change.
376
00:23:38,985 --> 00:23:40,905
That's, that is gonna take a lot of time.
377
00:23:41,115 --> 00:23:42,465
It's gonna take a lot of effort.
378
00:23:42,735 --> 00:23:47,175
That deep admin function is
going to move very slowly.
379
00:23:47,175 --> 00:23:49,520
So it's not just the
practice, it's the entire.
380
00:23:50,504 --> 00:23:54,554
Broadly, so I don't think we're moving
fast enough either because cultural
381
00:23:54,554 --> 00:23:59,564
change is so hard to implement, and
I'm already seeing signs of, uh,
382
00:23:59,564 --> 00:24:05,235
change agents that were brought in from
big names to push in that direction.
383
00:24:05,625 --> 00:24:10,514
Lev, what's your, what's your response to
how swiftly or not the industry's moving?
384
00:24:12,015 --> 00:24:14,475
I think we all have our views on this.
385
00:24:14,565 --> 00:24:19,030
Uh, Ted, and actually, my, my first
thought is, I'm not sure you, are, you,
386
00:24:19,035 --> 00:24:20,835
you, you're completely aligned with Ansy.
387
00:24:22,290 --> 00:24:25,605
Uh, I I think that now we
aren't disagreeing, right?
388
00:24:25,605 --> 00:24:25,845
Yeah.
389
00:24:25,845 --> 00:24:28,755
I, I, I, I, I, I'm, I'm kind of
wondering whether Ansy would sort
390
00:24:28,755 --> 00:24:31,575
of agree with, uh, the need to, um.
391
00:24:32,250 --> 00:24:37,230
Plunge headlong into the change
without sort of, uh, assessing what
392
00:24:37,230 --> 00:24:39,300
this is going to do to the industry.
393
00:24:40,080 --> 00:24:44,670
But, um, I'll share some anecdotal
evidence and obviously you have
394
00:24:44,670 --> 00:24:48,210
your vein and McKinsey, people
who are disappointed and the
395
00:24:48,210 --> 00:24:49,890
industry is not moving fast enough.
396
00:24:50,445 --> 00:24:55,605
I'll tell you that yesterday I was
speaking to one of my co-investors and,
397
00:24:55,635 --> 00:24:57,945
uh, he's a partner at a big law firm.
398
00:24:58,004 --> 00:25:01,845
And he said to me that right at that
very moment, uh, you know, what he
399
00:25:01,845 --> 00:25:06,584
has on his computer screen is two
tabs of leg and, uh, and Gemini,
400
00:25:07,274 --> 00:25:09,314
uh, he's more or less my intake.
401
00:25:10,125 --> 00:25:16,574
Three days ago I spoke to a partner,
uh, at a major Canadian law firm, um,
402
00:25:16,814 --> 00:25:19,365
who is older than me, probably a bit.
403
00:25:19,770 --> 00:25:24,030
At, at least 10 years older, um,
has been in the profession for
404
00:25:24,030 --> 00:25:26,460
30 years as opposed to 20 years.
405
00:25:26,520 --> 00:25:32,040
Uh, and when I asked him about
legal tech, his response was, six
406
00:25:32,040 --> 00:25:35,100
months ago, I would've scoffed
at your question and I would've
407
00:25:35,100 --> 00:25:37,560
said, legal tech is not necessary.
408
00:25:37,590 --> 00:25:40,980
It's, it's all a toy for our
leadership, as you put it, Ted.
409
00:25:41,310 --> 00:25:42,990
So the leadership recognizes it.
410
00:25:43,350 --> 00:25:44,550
Rank and file don't.
411
00:25:44,610 --> 00:25:46,050
Now I use Harvey.
412
00:25:47,385 --> 00:25:49,190
All day, every day, day.
413
00:25:49,195 --> 00:25:52,095
In fact, I've got a separate
monitor in my office.
414
00:25:52,095 --> 00:25:55,095
The third one that just has heart, right?
415
00:25:55,215 --> 00:25:58,725
And I think that is healthy, right?
416
00:25:58,785 --> 00:26:00,525
I actually think this is healthy.
417
00:26:00,915 --> 00:26:05,805
One of my key observations about
the profession is the profession
418
00:26:05,805 --> 00:26:07,635
was never a monolith, right?
419
00:26:07,845 --> 00:26:12,105
It was never uniform in the
way it approached gearing.
420
00:26:12,660 --> 00:26:13,830
Approach technology.
421
00:26:13,830 --> 00:26:17,250
It approached the need for
international expansion, what,
422
00:26:17,250 --> 00:26:18,480
whatever you name it, right?
423
00:26:18,690 --> 00:26:20,970
Every, every law firm is different.
424
00:26:21,060 --> 00:26:24,420
Culture is not just the way
people talk in the corridors.
425
00:26:24,480 --> 00:26:28,650
It's also about the vision,
who we wanna be as a law firm.
426
00:26:28,740 --> 00:26:34,950
And what's happening right now is firms
are experimenting, trying to figure
427
00:26:34,950 --> 00:26:40,440
out how much technology they wanna
embed in their work streams, right?
428
00:26:42,810 --> 00:26:44,250
You know, some people will complain.
429
00:26:44,250 --> 00:26:45,150
It's too slow.
430
00:26:45,330 --> 00:26:46,530
Some people will complain.
431
00:26:46,530 --> 00:26:47,490
It's too fast.
432
00:26:47,520 --> 00:26:53,070
It's just not a, uh, sort
of, it's not unitary.
433
00:26:53,400 --> 00:26:55,320
The profession is not unitary.
434
00:26:55,380 --> 00:26:57,385
Some corners of the
profession will move faster.
435
00:26:57,455 --> 00:26:57,745
Some.
436
00:26:59,084 --> 00:27:02,114
And they, they will be driven
by, you know, to move faster.
437
00:27:02,205 --> 00:27:04,064
Ultimately, it's all about the clients.
438
00:27:04,064 --> 00:27:05,685
It's all about the economics.
439
00:27:05,685 --> 00:27:11,054
We've seen a lot of adoption of legal
tech in the personal injury space.
440
00:27:11,054 --> 00:27:11,655
For instance.
441
00:27:11,685 --> 00:27:13,185
It makes sense, right?
442
00:27:13,544 --> 00:27:18,794
They, for them, efficiency is
the lifeblood of what they do at
443
00:27:18,794 --> 00:27:20,564
the top level of the profession.
444
00:27:21,524 --> 00:27:24,449
If you were doing multi-billion
dollar mergers and you get paid.
445
00:27:25,409 --> 00:27:28,470
50 million, a hundred
million to a certain extent.
446
00:27:28,530 --> 00:27:33,030
Uh, clients are fee
insensitive at those levels.
447
00:27:33,060 --> 00:27:34,649
You don't want to rock that boat.
448
00:27:34,860 --> 00:27:37,350
You don't want to disrupt
yourself too much.
449
00:27:37,500 --> 00:27:41,460
And even at that level, you are
seeing some firms that are very.
450
00:27:41,840 --> 00:27:42,440
Progressive.
451
00:27:42,740 --> 00:27:46,430
And they're, uh, doing their, you
know, they have their own incubators.
452
00:27:46,430 --> 00:27:48,409
They are developing their own products.
453
00:27:48,470 --> 00:27:51,920
Some of them are public about it, some
of them are not so public about it.
454
00:27:51,920 --> 00:27:56,629
I, I, I know that firms are developing
stuff in secret and stealth, uh, using
455
00:27:56,629 --> 00:27:58,670
their proprietary data and so on.
456
00:27:59,240 --> 00:28:03,110
So I don't think the right question
is to the right question to ask is,
457
00:28:03,170 --> 00:28:04,820
is the profession moving fast enough?
458
00:28:04,879 --> 00:28:07,820
There is no profession
in that sense, right.
459
00:28:08,205 --> 00:28:10,754
The profession is fragmented.
460
00:28:10,875 --> 00:28:13,305
There is a And you, you said
that yourself, Ted, right?
461
00:28:13,935 --> 00:28:17,535
It's highly fragmented and people will
have different approaches to this problem.
462
00:28:17,595 --> 00:28:17,955
Yeah.
463
00:28:18,045 --> 00:28:21,315
Uh, the question is, are the, are
the people with the slow approaches
464
00:28:21,315 --> 00:28:23,055
going to exist in five years?
465
00:28:23,055 --> 00:28:28,305
That's a question I have, but Auntie,
what is your, do we disagree on on that?
466
00:28:28,310 --> 00:28:29,475
Do you have a different perspective?
467
00:28:30,435 --> 00:28:31,365
Not necessarily.
468
00:28:31,365 --> 00:28:34,965
My perspective is a little bit
different because we have adoption
469
00:28:34,965 --> 00:28:39,495
metrics and maybe like preparation
metrics, and I think that there is a
470
00:28:39,495 --> 00:28:41,565
difference between these two things.
471
00:28:42,450 --> 00:28:43,650
How would define that?
472
00:28:43,650 --> 00:28:47,460
One is like adoption, is
buying tools, learning to use,
473
00:28:47,460 --> 00:28:49,470
then somebody using Harvey.
474
00:28:49,950 --> 00:28:54,420
And preparation is like
restructuring how we train lawyers
475
00:28:54,420 --> 00:28:56,520
or how we define our own value.
476
00:28:56,700 --> 00:28:59,940
And there is a huge difference
between those two things.
477
00:29:00,330 --> 00:29:05,220
And of course, it's really important
that we invest time in knowing
478
00:29:05,220 --> 00:29:09,990
how to use these tools to train
our staff to become AI literate.
479
00:29:10,020 --> 00:29:10,980
I even have a book out on.
480
00:29:12,255 --> 00:29:16,695
So I see the value of people training
on these tools, but I'm just thinking
481
00:29:16,695 --> 00:29:21,435
like, okay, if strategic work is our
future, if that's where we're heading,
482
00:29:21,855 --> 00:29:23,895
where is the strategic training?
483
00:29:24,375 --> 00:29:28,065
You mentioned left some impressive
numbers like robes and Greg giving
484
00:29:28,065 --> 00:29:32,595
first years 20% of their time for
AI work, and that's plenty of hours.
485
00:29:33,045 --> 00:29:35,625
But what are these people
learning in those hours?
486
00:29:36,314 --> 00:29:39,554
Are they learning to write
better prompts or are they using
487
00:29:39,554 --> 00:29:41,385
to use the tools efficiently?
488
00:29:41,415 --> 00:29:44,324
Or are they learning
to think strategically?
489
00:29:44,594 --> 00:29:49,965
Are they, I don't know, learning like
negotiation psychology or developing like
490
00:29:49,965 --> 00:29:52,875
business acumen or industry expertise?
491
00:29:53,445 --> 00:29:55,935
I would like to see these two tracks.
492
00:29:56,475 --> 00:29:59,564
You know, maybe they will
combine next at some point.
493
00:30:00,075 --> 00:30:05,385
So it wouldn't only be about the AI
adoption, about how to prompt or how to
494
00:30:05,385 --> 00:30:10,635
use more efficiently these tools, but also
how could we raise the bar a little bit?
495
00:30:10,695 --> 00:30:16,485
How could we come up with better legal
outcomes or how could we focus more
496
00:30:16,485 --> 00:30:20,595
strategic thinking so that we could
actually pull more strategic work in?
497
00:30:20,685 --> 00:30:21,585
Do you see my drift?
498
00:30:21,645 --> 00:30:25,245
That that I see like the changes
happening on two, two different checks.
499
00:30:26,070 --> 00:30:29,310
You need to learn to crawl
before you learn to walk.
500
00:30:29,310 --> 00:30:29,580
Right.
501
00:30:29,670 --> 00:30:33,600
Uh, and and I, and I think that's just
something that in this environment
502
00:30:33,660 --> 00:30:38,370
where the promise is sort of boundless,
the promise of AI is boundless.
503
00:30:38,400 --> 00:30:42,240
People kind of tend to forget that
you need to learn the first principles
504
00:30:42,240 --> 00:30:45,420
and you need to, if you're, if
you're learning to play chess, you
505
00:30:45,420 --> 00:30:47,040
need to understand how pieces move.
506
00:30:47,545 --> 00:30:49,765
You need to understand the
setup of the chessboard.
507
00:30:49,855 --> 00:30:53,545
I don't think that the first year
associates who were provided with
508
00:30:53,545 --> 00:30:58,225
that time allowance that counts as
billable are learning human psychology
509
00:30:58,225 --> 00:31:03,505
and how you frame certain things and
negotiations and those kinds of things.
510
00:31:03,895 --> 00:31:06,565
They are learning the basics of.
511
00:31:07,469 --> 00:31:08,760
That would be my guess.
512
00:31:09,149 --> 00:31:14,250
They are being prepared to be very,
very efficient with the tasks at
513
00:31:14,250 --> 00:31:19,439
their level so that they actually
can become better lawyers faster.
514
00:31:20,580 --> 00:31:26,760
And I, I've already offered this analogy,
uh, several times and if you guys have
515
00:31:26,760 --> 00:31:29,010
read my posts, you will have seen it.
516
00:31:29,129 --> 00:31:30,870
Uh, uh, I'm a chess player.
517
00:31:31,350 --> 00:31:35,910
And it used to be that you needed
to be, you needed to play thousands
518
00:31:35,910 --> 00:31:40,920
of games on the board live to become
a more proficient chess player.
519
00:31:40,920 --> 00:31:44,670
And that was the only way,
now that you have computers,
520
00:31:44,820 --> 00:31:48,660
artificial intelligence people are
becoming grad grant masters at 12.
521
00:31:49,274 --> 00:31:51,645
The, the world cha chess champion is 18.
522
00:31:52,185 --> 00:31:56,685
You actually can level
yourself up much faster.
523
00:31:57,284 --> 00:32:00,044
There will be a separation,
no doubt about it.
524
00:32:00,225 --> 00:32:06,225
Um, both you and c and Ted are
concerned about sort of the winners
525
00:32:06,225 --> 00:32:10,395
and losers and, uh, uh, how, how
the, these people will select.
526
00:32:10,905 --> 00:32:12,344
There's always a separation.
527
00:32:13,170 --> 00:32:16,140
Some people become partners, some
people don't become partners.
528
00:32:16,230 --> 00:32:21,360
Um, some people, uh, uh,
whatever make 25 million a year.
529
00:32:21,360 --> 00:32:25,050
Others are satisfied to make
250,000 a year, and that's okay.
530
00:32:25,320 --> 00:32:25,560
Right?
531
00:32:25,590 --> 00:32:27,210
Not different strokes.
532
00:32:27,420 --> 00:32:28,800
Strokes for different folks, right?
533
00:32:28,800 --> 00:32:29,400
For courses.
534
00:32:29,400 --> 00:32:30,030
For courses.
535
00:32:30,090 --> 00:32:35,130
But the point I am seeing is the
ability is there, the tool set is there.
536
00:32:35,220 --> 00:32:38,160
That fire that Prometheus brought us.
537
00:32:38,730 --> 00:32:39,780
Is actually here.
538
00:32:40,050 --> 00:32:40,350
Right?
539
00:32:40,380 --> 00:32:41,640
How we use it.
540
00:32:41,850 --> 00:32:45,690
And that kind of goes to your point,
Ansy about, you know, is this, are
541
00:32:45,690 --> 00:32:49,980
we outsourcing the future of our
profession to legal tech vendors?
542
00:32:50,430 --> 00:32:51,840
Is this their responsibility?
543
00:32:51,900 --> 00:32:54,330
No, it's absolutely not
their responsibility.
544
00:32:54,870 --> 00:33:00,395
It's our responsibility to figure out how
we use legal tech and what we do with it.
545
00:33:01,965 --> 00:33:06,735
I mean, a lot of things have
disrupted a lot of professions.
546
00:33:06,765 --> 00:33:11,415
iPhones have changed the world, even
Blackies do to a, to to a lesser extent.
547
00:33:11,445 --> 00:33:16,095
Are we laying the blame at Steve
Jobs's door for the fact that
548
00:33:16,095 --> 00:33:17,505
now lawyers are always on call?
549
00:33:18,095 --> 00:33:18,695
Not really.
550
00:33:18,695 --> 00:33:18,935
Right?
551
00:33:18,995 --> 00:33:21,784
We are, we're just like, well,
that's, that has happened.
552
00:33:21,995 --> 00:33:26,524
That's, that's the way we, we are having
this discussion using video conference
553
00:33:26,825 --> 00:33:28,715
that didn't exist even 10 years ago.
554
00:33:28,715 --> 00:33:29,855
This was very unusual.
555
00:33:29,885 --> 00:33:33,155
Now, every single call is
a video conference call.
556
00:33:33,425 --> 00:33:34,625
You can no longer serve.
557
00:33:35,520 --> 00:33:39,750
Put the call on speaker and do something
else you actually need to be looking at,
558
00:33:39,750 --> 00:33:41,220
at the people you're conversing with.
559
00:33:41,370 --> 00:33:44,730
Let me stop here and, uh, and, and
see if I've addressed the question.
560
00:33:44,820 --> 00:33:45,030
Yeah.
561
00:33:45,030 --> 00:33:47,610
Andy, what is your response to that?
562
00:33:47,850 --> 00:33:52,679
Yeah, I think that the vendors will
build what they can build and the clients
563
00:33:52,679 --> 00:33:56,909
will demand efficiency, and I think that
those things are happening regardless.
564
00:33:56,909 --> 00:33:59,250
So we agree maybe on that one.
565
00:33:59,370 --> 00:34:02,340
I think what is in our
control, whether we.
566
00:34:02,774 --> 00:34:07,305
Prepare or do we just react on
things that are happening to us?
567
00:34:07,485 --> 00:34:12,045
And I think that, I mean, you might
disagree with me on this one, but I
568
00:34:12,045 --> 00:34:16,545
think right now we are just reacting
to things that are happening to us.
569
00:34:17,085 --> 00:34:21,195
So kind of like my challenge, and
this is my original challenge to the
570
00:34:21,195 --> 00:34:23,864
profession, is like take it seriously.
571
00:34:24,255 --> 00:34:28,154
Like we should act like the
strategic work is the future.
572
00:34:28,694 --> 00:34:33,525
So we should invest in real training,
real strategic training, and.
573
00:34:34,050 --> 00:34:38,850
Uh, the ai, so, so that we could
use the AI tools in our disposal
574
00:34:39,330 --> 00:34:43,800
and then we should have this very
uncomfortable but honest workforce
575
00:34:43,800 --> 00:34:49,290
conversations make maybe the hard
choices now before we are forced to.
576
00:34:49,679 --> 00:34:54,150
And Liv had a good point about the,
uh, kind of like the lawyer identity.
577
00:34:54,620 --> 00:34:57,470
Changing or evolving also in his post.
578
00:34:57,799 --> 00:35:02,839
And I think that's, that's important
also, we are consistently evolving.
579
00:35:02,899 --> 00:35:07,339
I said earlier that lawyers are a
little bit like cockroaches, right?
580
00:35:07,339 --> 00:35:09,049
We are very hard to get rid of.
581
00:35:09,350 --> 00:35:09,560
Right?
582
00:35:09,799 --> 00:35:12,379
We are resourceful, crafty.
583
00:35:13,620 --> 00:35:16,410
Things that are very, very
difficult to get rid of.
584
00:35:16,410 --> 00:35:20,580
So I would like to see that kind of like
cockroach mentality a little bit more
585
00:35:20,580 --> 00:35:25,770
where we would actually take matters
into our own hands, start evolving as
586
00:35:25,770 --> 00:35:31,320
a profession and uh, and not just to
be so reactive and be so complacent.
587
00:35:31,440 --> 00:35:35,250
Just learning how to prompt a little
bit better, learning how to use.
588
00:35:35,570 --> 00:35:37,340
The tools a little bit more efficiently.
589
00:35:37,460 --> 00:35:41,600
Isn't the legal industry in general,
hasn't it always been extremely reactive?
590
00:35:42,140 --> 00:35:43,910
I mean, how do law firms get work?
591
00:35:44,000 --> 00:35:47,270
They sit there and wait for the phone
to ring the majority of the time.
592
00:35:47,510 --> 00:35:47,840
Right.
593
00:35:47,840 --> 00:35:52,500
When a client has a problem, it's,
there are examples of where firms have.
594
00:35:53,130 --> 00:35:58,049
Been proactive and you know, scan the
docketing system and tell a client that
595
00:35:58,049 --> 00:36:00,029
they've been, they've been sued before.
596
00:36:00,029 --> 00:36:02,009
The client knows, and those are outliers.
597
00:36:02,640 --> 00:36:07,350
In general, law firms have have
been very reactive, not just in
598
00:36:07,830 --> 00:36:11,700
how they deliver services, but
how they invest in technology.
599
00:36:11,730 --> 00:36:14,610
You know, we have a info dash
is an intranet and extranet
600
00:36:14,610 --> 00:36:16,650
platform, and on the intranet side.
601
00:36:17,055 --> 00:36:18,765
It's really kind of hard to articulate.
602
00:36:18,765 --> 00:36:21,915
ROI like it's a culture building.
603
00:36:21,944 --> 00:36:26,265
It's a, we call it reducing the
toggling tax, but it's squishy.
604
00:36:26,265 --> 00:36:29,384
ROI and, but it, there is value there.
605
00:36:29,625 --> 00:36:34,379
It's if you wanna present a
professional a. Appearance to
606
00:36:34,379 --> 00:36:36,480
your internal stakeholders.
607
00:36:36,899 --> 00:36:39,839
Having a place where lawyers
and business professionals
608
00:36:39,839 --> 00:36:42,299
can go and search for assets.
609
00:36:42,299 --> 00:36:46,259
It could be searching for legal
talent or looking at latest
610
00:36:46,259 --> 00:36:50,430
firm news or the CLEs that are
upcoming or learn about a practice.
611
00:36:50,700 --> 00:36:51,660
It's really important.
612
00:36:51,750 --> 00:36:55,140
Do you know when law
firms invest or refresh?
613
00:36:55,210 --> 00:36:57,220
It's when they have a
gun against their head.
614
00:36:57,250 --> 00:36:57,550
Right?
615
00:36:57,550 --> 00:36:59,800
There's a version of SharePoint
that they have it deployed
616
00:36:59,800 --> 00:37:01,030
on that's going end of life.
617
00:37:01,480 --> 00:37:02,290
Great example.
618
00:37:02,320 --> 00:37:05,500
The current, the last
version of SharePoint on-prem
619
00:37:05,680 --> 00:37:07,120
goes end of life in July.
620
00:37:07,475 --> 00:37:11,440
It it, it is a year long
project to move an intranet.
621
00:37:11,890 --> 00:37:15,670
We are getting calls like
right now and have to say no.
622
00:37:16,090 --> 00:37:21,130
So I think my take auntie is
that's the default position.
623
00:37:21,130 --> 00:37:23,740
Reactive is the default
position for law firms.
624
00:37:23,740 --> 00:37:24,100
Do you agree?
625
00:37:25,740 --> 00:37:29,760
Now there's something interesting also
happening in legal tech world that I,
626
00:37:29,820 --> 00:37:33,720
I think that we should follow closely,
which links to this discussion nicely.
627
00:37:34,020 --> 00:37:40,170
New tools like Harvey Shared Spaces
and Lego Portal are giving clients.
628
00:37:40,569 --> 00:37:45,220
Very direct access to their cases so
the client can see their documents, they
629
00:37:45,220 --> 00:37:50,379
can maybe run the analysis, maybe they
can ask questions of the AI directly.
630
00:37:50,439 --> 00:37:52,149
And this is happening right now.
631
00:37:52,149 --> 00:37:57,009
So I think it's interesting also, like who
develops the legal strategy in the future?
632
00:37:57,100 --> 00:38:02,495
Is it more like client led or, or like
traditionally lawyers did that because we.
633
00:38:03,314 --> 00:38:04,694
Control the information.
634
00:38:04,694 --> 00:38:08,865
We were kind of like the translators,
the gatekeepers of the legal information.
635
00:38:09,194 --> 00:38:14,685
So the, uh, asymmetry was on our side,
but I think that's maybe disappearing
636
00:38:14,805 --> 00:38:19,455
a little bit now and when the clients
have the same tools as we do when
637
00:38:19,455 --> 00:38:21,285
they can access the same information.
638
00:38:21,404 --> 00:38:24,134
So what is our value proposition then?
639
00:38:24,464 --> 00:38:28,274
Where do, do you need a lawyer
that uses Lega or, or Harvard?
640
00:38:29,310 --> 00:38:31,320
It has to be the strategic part, right?
641
00:38:31,440 --> 00:38:36,960
So I definitely agree with, with Liv,
and that's why I think we should focus
642
00:38:36,960 --> 00:38:41,610
on the strategic side, side of things
and not just using these tools because
643
00:38:42,030 --> 00:38:46,020
very soon the clients will have the
similar tools at their uh, disposal.
644
00:38:46,650 --> 00:38:46,980
Yeah.
645
00:38:46,980 --> 00:38:48,000
They, they already do.
646
00:38:48,000 --> 00:38:51,060
Harvey has a big install
base in the corporate world.
647
00:38:51,120 --> 00:38:54,240
So we're, we're almost outta time, but I
want to ask both of you, 'cause I think
648
00:38:54,240 --> 00:38:55,890
you both have really unique perspective.
649
00:38:55,950 --> 00:39:00,660
One, one question about these
tools and how much these tools,
650
00:39:00,660 --> 00:39:03,630
and it's not a Harvey or Lago
thing, it's really an AI thing.
651
00:39:03,870 --> 00:39:06,630
How much are these tools gonna
displace law firm revenue?
652
00:39:07,380 --> 00:39:07,710
Right.
653
00:39:07,799 --> 00:39:13,049
If you, if, if you look at the valuations,
it's going to be a significant portion
654
00:39:13,080 --> 00:39:15,509
or these, all these investors were wrong.
655
00:39:16,365 --> 00:39:21,165
There's no way you can get to an
$8 billion valuation and it not
656
00:39:22,245 --> 00:39:28,215
attack the services slice of the
pie chart for, for law firms.
657
00:39:28,245 --> 00:39:33,675
So, Lev, do you, do you have
a take on that in terms of
658
00:39:33,675 --> 00:39:35,685
like, is this a Trojan horse?
659
00:39:35,685 --> 00:39:37,215
You know, is AI a Trojan horse?
660
00:39:37,215 --> 00:39:39,975
Where we're I, I I,
what are your thoughts?
661
00:39:39,975 --> 00:39:43,545
I, I'm shocked that you, uh,
you, you're bringing it up.
662
00:39:43,965 --> 00:39:48,615
Ted, I think you might have read
the Long series by Quentin Salt.
663
00:39:49,455 --> 00:39:50,085
Am I right?
664
00:39:51,105 --> 00:39:51,975
Uh, yeah.
665
00:39:52,035 --> 00:39:54,615
I, but I, I, I, I wrote about it before.
666
00:39:54,615 --> 00:39:55,365
He, he did.
667
00:39:55,365 --> 00:39:56,385
So, yes.
668
00:39:56,775 --> 00:40:00,975
You know what, no argument with
you, but I've gotta say that.
669
00:40:01,155 --> 00:40:04,215
Dense, uh, series of posts.
670
00:40:05,100 --> 00:40:12,270
Really irked me way more than, uh, than
than our, uh, you know, very polite
671
00:40:12,270 --> 00:40:14,910
exchange with ANSI on, on, on LinkedIn.
672
00:40:14,970 --> 00:40:19,995
I actually wanted to write a long
reputation, uh, to, uh, to coincidence.
673
00:40:20,565 --> 00:40:21,135
Posts.
674
00:40:21,165 --> 00:40:27,825
Uh, and then I sort of realized by,
by how long it would have to be and I
675
00:40:27,825 --> 00:40:29,925
couldn't justify the time expenditure.
676
00:40:30,015 --> 00:40:34,725
Let's not get into the sort of
Trojan Trojan horse discussion too
677
00:40:34,725 --> 00:40:35,850
much because I think that will.
678
00:40:36,365 --> 00:40:38,464
Uh, take forever and we
are almost out of time.
679
00:40:38,525 --> 00:40:43,865
What I will say is that there
will undoubtedly be a change
680
00:40:43,895 --> 00:40:45,484
in the structure of revenue.
681
00:40:45,575 --> 00:40:47,944
There's like no doubt about it whatsoever.
682
00:40:48,005 --> 00:40:53,795
We are not going to be as lawyers,
as law firms paid the same sort of
683
00:40:54,214 --> 00:40:58,155
exorbitant extraordinary amounts
for some of the tasks that are.
684
00:40:58,875 --> 00:41:05,055
Frankly, easily automateable and we will
need to find new sources of revenue and
685
00:41:05,055 --> 00:41:09,675
we will find new sources of revenue,
and the, uh, systems will actually help
686
00:41:09,675 --> 00:41:14,835
us find new sources of revenue Very
quickly, Ted, I do respectfully disagree
687
00:41:14,835 --> 00:41:18,165
with you that lawyers are sitting
around waiting for the phone to ring.
688
00:41:18,315 --> 00:41:20,535
Never got work this way.
689
00:41:21,120 --> 00:41:25,590
Even though I worked at the big firm and I
could sort of rely on the, uh, reputation
690
00:41:25,590 --> 00:41:30,720
of the firm to a certain extent,
that's, uh, no, no longer the case.
691
00:41:30,779 --> 00:41:33,870
And I'm not even talking
about, say the plaintiff's bar.
692
00:41:34,350 --> 00:41:38,730
These guys are not called
ambulance chasers for nothing.
693
00:41:39,180 --> 00:41:39,450
Right?
694
00:41:39,509 --> 00:41:44,549
They come up with very creative strategies
on how to get clients, you know, in
695
00:41:44,549 --> 00:41:47,040
the mass towards, uh, in class actions.
696
00:41:47,549 --> 00:41:51,900
They literally develop theories and
then they look for lead plaintiffs.
697
00:41:51,930 --> 00:41:57,000
They are the ones who kind of
generate those lawsuits for
698
00:41:57,000 --> 00:41:59,069
themselves so that they have the work.
699
00:41:59,520 --> 00:42:04,110
So it's, once again, the profession
is not a monolith and there is
700
00:42:04,170 --> 00:42:08,370
a lot that has always been, uh,
happening in that differently, in
701
00:42:08,370 --> 00:42:10,020
different corners of the profession.
702
00:42:10,410 --> 00:42:11,730
And there will be more fair.
703
00:42:11,790 --> 00:42:14,010
Auntie, you, uh, you
have any final thoughts?
704
00:42:14,100 --> 00:42:17,550
No, I mean, like, I refuse
to make a prediction because
705
00:42:17,550 --> 00:42:19,140
it's going to be wrong anyway.
706
00:42:19,140 --> 00:42:21,000
If I have really no clue.
707
00:42:21,000 --> 00:42:24,990
I'm just thinking like, what happens to
those lawyers whose work is automated?
708
00:42:24,990 --> 00:42:29,520
Like do we have any retraining programs
or do we just let them figure it out?
709
00:42:29,665 --> 00:42:33,510
Or what happens to these younger
associates that can't maybe
710
00:42:33,510 --> 00:42:35,700
train on the same volume of.
711
00:42:37,155 --> 00:42:42,765
Of, uh, like grant legal work done done
before that is very much needed to develop
712
00:42:42,765 --> 00:42:44,805
the strategic thinking like Len said.
713
00:42:45,765 --> 00:42:47,325
So I don't know the exact numbers.
714
00:42:47,385 --> 00:42:51,735
I don't know what kind of impact the
AI will finally have, but I think that
715
00:42:51,735 --> 00:42:55,965
we should make realistic scenarios
and then plan for those scenarios.
716
00:42:56,530 --> 00:43:00,350
And I think that it's just,
you know, just, just, um.
717
00:43:01,560 --> 00:43:08,640
Um, I'm agitated because I, I would love
us to take those scenarios very seriously.
718
00:43:08,970 --> 00:43:11,700
That's maybe the final
words that I wanna say.
719
00:43:12,330 --> 00:43:12,720
Yeah.
720
00:43:12,900 --> 00:43:13,230
Yeah.
721
00:43:13,230 --> 00:43:17,580
And it's, I think that's, that's
a fair desire to have and.
722
00:43:18,630 --> 00:43:22,080
It's so much needs to
change at, at law firms.
723
00:43:22,080 --> 00:43:24,300
I think we would all
three agree with that.
724
00:43:24,300 --> 00:43:26,730
I, I've actually had this debate with Lev.
725
00:43:26,730 --> 00:43:30,750
I think we have a little bit of a
different take on like entity structure.
726
00:43:30,750 --> 00:43:35,250
I think the law firm partnership model
is not well suited for what I think the
727
00:43:35,250 --> 00:43:39,240
industry's gonna look like in five to
10 years with, you know, significant.
728
00:43:39,645 --> 00:43:43,754
Capital investment and the need for
technologists that you're gonna have to
729
00:43:44,085 --> 00:43:47,924
fight with Silicon Valley to get there,
and they need, they're, you're gonna need
730
00:43:47,924 --> 00:43:49,964
stock options to, to fight that fight.
731
00:43:50,145 --> 00:43:55,634
You know, the billable model, our
pricing model, the, uh, the way leaders
732
00:43:55,634 --> 00:43:59,295
elevate in law firms, which is by
usually by being the best lawyer.
733
00:43:59,865 --> 00:44:04,995
Um, that's at least part of the criteria
in many cases who's been most successful.
734
00:44:05,355 --> 00:44:09,045
So, yeah, a a lot needs to
change and we don't really know.
735
00:44:09,795 --> 00:44:12,435
What the timeline, we don't
know how long we have.
736
00:44:12,464 --> 00:44:17,235
We don't know how quickly this
tech is going to mature and how
737
00:44:17,235 --> 00:44:22,365
these capabilities are going to
impact how we deliver legal work.
738
00:44:22,365 --> 00:44:24,944
So this has been a fantastic conversation.
739
00:44:24,944 --> 00:44:27,105
You've both been complete, gentlemen.
740
00:44:27,134 --> 00:44:31,455
I knew you would, but it's been
a pleasure sitting in between
741
00:44:31,455 --> 00:44:32,985
and moderating the debate.
742
00:44:32,985 --> 00:44:35,865
So, uh, thank you both very
much for, for joining today.
743
00:44:36,180 --> 00:44:37,610
Thank, thank you for having us today.
744
00:44:37,620 --> 00:44:38,250
Thank you so much.
745
00:44:39,570 --> 00:44:39,960
Yes.
746
00:44:40,080 --> 00:44:40,830
We'll talk soon.
747
00:44:41,190 --> 00:44:43,440
Thanks for listening to
Legal Innovation Spotlight.
748
00:44:43,980 --> 00:44:47,460
If you found value in this chat, hit
the subscribe button to be notified
749
00:44:47,460 --> 00:44:48,960
when we release new episodes.
750
00:44:49,440 --> 00:44:52,140
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751
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752
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