In this episode, Ted connects with Haley Altman, Strategic Advisor at Litera, for a dynamic conversation on Gen AI’s role in transforming legal operations, high valuation challenges, and opportunities for innovating within a corporate structure. Haley shares insights on balancing startup agility with corporate resources, detailing how her team developed Gen AI solutions that bridge real industry needs. Packed with practical anecdotes on managing client expectations, rapid tech cycles, and scalable solutions, this episode is a must-listen for anyone interested in the evolving landscape of legal tech.
In this episode, Haley shares insights on how to:
Leverage Gen AI to enhance legal transaction processes
Create a startup culture within a large corporate structure
Balance aggressive growth goals with sustainable product-market fit in tech
Manage investor expectations in rapidly evolving markets like AI
Build strategic partnerships that bridge innovation and industry demands
Key takeaways:
Balancing entrepreneurial freedom within a corporate environment requires clear scope definitions and trust in partnerships to keep innovation focused and aligned.
Valuations in AI and legal tech are currently inflated by non-traditional investors who may not fully understand the industry’s slower sales cycles and compliance demands.
Even within budgets or alternative fee arrangements, clients often still want to see detailed hours and breakdowns, reflecting a hesitancy to fully abandon traditional billing.
In law firms, many are overwhelmed by the sheer number of new Gen AI solutions, creating significant delays in evaluating, piloting, and integrating new technologies.
About the guest, Haley Altman:
Haley Altman is a corporate attorney, founder, and an advisor to many in the legal technology innovation space. Haley began her career in Big Law, first as an associate and then partner, moving into entrepreneurship as the founder of Doxly, Inc., which was acquired by Litera. There she moved up within the company to the role of global head of corporate development, and eventually helped lead 10 acquisitions. Most recently, Haley has shifted to a strategic advisor consulting role at Litera, where she continues to support the leadership team and their M&A and product strategy, including with the development of two new generative AI solutions, Dragon and Lattice. She uses her extensive experience as an entrepreneur and former lawyer to understand the technology, processes and workflows required to help lawyers, while maximizing client satisfaction.
“With Gen AI, there was so much going on all at once that you really need to think about: how can I build something new?– Haley Altman
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Haley Altman, how are you this morning?
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I'm doing great.
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I appreciate you joining me for a few minutes for what I think is going to be a very
interesting conversation.
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Before we jump into the combo, actually how we got connected, I think we were on a panel
and we were riffing on M &A and I think you and I kind of have the same perspective on
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where we are with things, but
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Before we jump into that, why don't we do an introduction?
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So you started, think, a, you were a practicing attorney with Ice Miller, and then you
were founder CEO at Doxley, got acquired by Laterra, and you have a really interesting
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role now.
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So why don't you tell us a little bit about who you are, what you do, and where you do it?
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no, I was a &A attorney, also worked in Silicon Valley at Wilson-Sinzini.
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So I got really excited about the tech space.
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You know, you can't help but be excited when you're in Silicon Valley, working with all
these amazing companies, kind of changing the landscape.
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I came back to the Midwest where I was from, moved up to partnership and was just trying
to manage a lot of deals.
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did, you know, when you're in a full service law firm, did venture capital, &A and some
credit type deals.
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And so was working a lot.
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came up with the idea for Doxley, you know, kind of in the middle of the night trying to
track down a signature page.
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So after I made partner, just, you know, realized, you know, I really thought I had a
perspective on how to solve a problem that was facing us.
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So partnered with the Venture Studio to launch Doxley and grew the business, raised
capital, exited within three years, which is pretty quick turn, and then moved up at
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Lutera to run
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um, CorpDev and help them, um, lead them through 10 acquisitions in about 18 months, which
was quite a run.
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And then, um, took a little bit of a break, continued as an advisor to Lutera.
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And then when Jenny, I came out, was just excited about the possibility to solve problems
that I had wanted to solve while I was leading Doxley and in at Lutera.
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And so partnered with, the co-founder Brett Balmer Foundation.
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And we built some of Lotteria's new Gen.AI products with Lotteria team.
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Interesting.
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So what did Doxley do exactly?
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Yeah, so DocSafe was transaction management.
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So when you have a deal, you typically have a checklist that was living in Word and it'd
be a list of all the documents that needed to be drafted, consents that needed to be
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obtained, everything you needed to do to complete this transaction because before money
changes hands, you need to make sure everything's buttoned up.
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Every document is, you know, is finalized, I is dotted, T is crossed and all signature
pages obtained.
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And so we are that platform that allow people to see
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you know, what were the final versions of agreements?
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We created all the signature pages.
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We packeted everything together.
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We basically brought, you know, project management, workflow management to the transaction
space and so helped create this category that continues today of transaction management.
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Interesting and what year did you start Doxley?
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in 2016.
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Okay.
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So you exited 2019.
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All right.
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That's yeah, that that's an interesting time.
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Yeah.
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The timing, cause things got crazy during the Zerp era.
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And you know, especially in 2020 when the fed started injecting trillions of dollars of
liquidity into the economy and all that capital had to find a home.
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And it really drove up valuations because there weren't really
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that many productive places, it almost forced investors to be speculative, highly
speculative, and drove valuations up a lot.
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you started to see even at C rounds, even pre-product rounds where people, there wasn't,
you know, it's like you've seen the ebb and flow of how capital moves where for a while
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you were seeing a lot of money going in at early stages where you hadn't, you know,
products weren't really on the market, product market fit hadn't been proven.
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So you started seeing money go early.
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Then there was a time period where we actually saw it shrink back.
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Like those were really speculative.
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Okay, so now we're going to see higher expectations.
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But in that timeframe, when there was so much capital,
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and people needed to figure out what to do with it, we saw a return to high valuations in
earlier rounds without some of that expectation of product market fit that some investors
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had become a little bit more used to in terms of deciding to deploy.
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Yeah.
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Imagine that like needing product market fit before you write a check.
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Like that seems like very fundamental requirement.
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Um, certainly would be for me to, to write a check.
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But so you took a break in there.
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It sounds like on the corp dev is that when Peter from clock demiser, was he in that role
for a bit?
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so was helped.
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So Peter was on my team.
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was, Clocktomizer was one of the first acquisitions I did for Laterra.
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And so then he was on my team and then they had brought in a Chief Corps Dev Officer,
Alan, who worked with, and he and Peter worked together on kind of continuing in that
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role.
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And then I maintained as the strategic advisor on that front as well and on the product
side a little bit more.
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Gotcha.
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So tell me about the role, the role you're in now, because it sounds really interesting.
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It sounds like you're almost like an intrapreneur here where you've been able to like
create a startup within an existing company, which I imagine has definitely has some
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benefits.
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I imagine there's probably downside to like with everything, right?
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But like you've got, you've got the, the, the resources and the market power and tell me
about the role.
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Yeah, so that was, you know, that was really, it's been, I give a lot of credit to Lutera
for really trying to think outside of the box when Gen.ai came out.
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So we're, you know, we're a big company.
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have a product set that it had established roadmaps that they had to pivot in order to
think about where Gen.ai fit into those core drafting and diligence workflows, know, and
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AI product and Cura, how does that need to pivot?
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So they needed to take a lot.
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They needed to have a really
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strategic focus on how they were going to take a look at this new technology.
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And I think they made really smart decisions and in bringing it in where it made sense and
not trying to pivot entire product lines, like you need to deliver on the things you
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promised to customers and think through it.
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So while you're thinking through how to address all these big product lines, there's still
opportunities to fill gaps.
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And a lot of times, you know, in bigger companies, you fill gaps through acquisition, but
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You know, with Gen.ai, there was so much going on all at once.
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You really needed to think about how could I build something new?
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And so I had come to them with an idea that I had wanted to work on in the deal point
extraction.
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When I had Doxy, one of the last things we did in the platform was we created a closing
book.
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All the documents in the transaction, putting them all together, indexed.
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So everyone had the clear picture of that.
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But what I had wanted to do is take it one step further and say, okay,
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Once you have that closing book, you have all the documents that show you what a
transaction is.
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Now, can we take the data points out of those documents and leverage them?
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They're super critical, super important and valuable in terms of winning the next deal,
understanding what precedent looks like, what market looks like.
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And so I've always had wanted to, you know, kind of have a survey at the end of a deal so
that you could start to collect these data points.
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Um, but with gen AI, we've thought, okay, wait, what if we could automatically collect
those?
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So I brought the idea to Latera and they were like, what if you built it with us?
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And I was like, okay, well, I know who I'd want to build it with.
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so Brett Balmer, he, you know, I'll build interaction.
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He was the CGO founder of, of foundation.
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Like no one understood like databases and complex sets of information like Brett does.
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And like, I truly believe he has like a magician.
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So I called him and told him what I wanted to do.
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And we, put together a pitch for Latera.
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And, you know, as the person that's done M &A, I knew that one of the biggest challenges
in bringing in technology that you're acquiring is getting the tech stacks to talk to each
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other.
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Since we both worked at Latera and we both understood the Latera tech stack, we said, what
if we do this together?
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And what if we build it together so that we can build it into integrations directly into
core systems that Latera already has with, you know, bringing in both our
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our ability to work as like almost like a small company.
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Let us be a startup.
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Let us use startup practices.
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Let's break from traditional, you know, some of the more like bigger company, like, um,
you know, kind of processes.
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Let us build this.
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We worked with theory and principle to do a lot of the design on the product.
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We did a lot of things on our own, and then we worked with a lot of the Latera team to
like kind of bring it in.
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So we knew that this way we could move faster because we were kind of a startup.
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And we are very startup minded individuals and we could work with customers that we knew
and trusted and knew and trusted us.
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And then we could bring it over to the terrace.
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That would be easier for them to bring into, into the product set.
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So it was a totally different creative way of working.
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It was really, really cool.
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Um, I mean, I've loved it.
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And so then I've kind of stayed on and helping bring it over, um, and, and work with the
team on how it looks from a go-to-market perspective and everything.
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So.
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It is, it's definitely been a really exciting role in different, different way of doing
things.
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Yeah.
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And that platform is dragon, correct?
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Okay.
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And then you're also working on another lattice.
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Yeah.
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So we, when we were presenting them the idea for Dragon, they had been also evaluating
what does it look like to be able to take all these databases of information and ask
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complex questions.
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And we agreed.
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We were like, look, if you can start to access all the information that's in your
documents and foundation has access to the experience and we can tap into financial
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systems and things like that.
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What if we could query across all systems that wants to ask really, truly complex
questions?
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So.
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If I want to know how many &A deals did we do in the last six months that have an earn out
and rollover and where we have a realization rate of 95 % because I need to price a new
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deal and I want to make sure that this is we were I'm looking for budget numbers that fit
in this like and maybe the deal needs to be in the 50 to 100 million dollar range.
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So I want to pull all that information together.
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You can ask lattice that question.
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It'll pull up every deal that you've done.
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so you can start to see what the answers are.
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And so we wanted to give you a, kind of do a flip on enterprise, on how search works by
being able to like really connect people with the information and data, put together all
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of the relevancy and start to pair different databases together.
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So really want to be able to ask complex questions of databases that don't always talk to
each other.
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And is this really, are you laying the foundation for firms to create an AFA offering in
the transaction space?
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If they, mean, they can start to pull all the information together.
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And so it should be able to give them.
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I mean, I think if you talk to people that are in the transaction space, you know,
everyone's like, we don't do AFAs.
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And I was like, do you do a budget?
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Like you give a client, a client calls you and says, what is this going to cost?
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And you're like about $250,000.
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Okay, well the client heard it costs no more than $250,000.
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So they've set a budget.
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So it's on the AFA because if you go under, they are only getting billed for whatever is
under, but in their mind, you are not going over.
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So that budget is more of a cap.
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So you better be communicating them with throughout the transaction if the cap, if you're
going to exceed that and explain why.
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And sometimes that, you you take on more work.
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They want you to review more diligence.
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They want you to...
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the deal got more complicated.
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The earn out structure became really, really complex.
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So there are always reasons why that initial budget number may not end up being the end
number.
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But once you've said it, the client has heard it.
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And so to some extent, you've given yourself an AFA just with no downside protection.
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So it's like, if you're really efficient and you do it for 200, you're only getting 200.
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In an AFA, you would have gotten 250.
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We're good at hedging, so yeah, so I would love to be in a position where people could set
a price that's tied more to the value that they feel like they're driving for the deal and
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then benefit from using the technology that's going to make them more efficient and
deliver higher value client work.
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so I think more data allows you to do that more confidently.
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Yeah.
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I mean, this is an issue that we were prior to info dash.
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were a company called Acrowire and we were consultants and we dealt with clients trying to
push us down the not, we call it not to exceed, you know, the not to exceed path.
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And, it's a losing proposition for the vendor for the reasons that you just stated.
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It's like, okay, I have, I have to take risk in case, you know, costs do run.
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run over budget, but I've got no upside.
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So I've only got downside in that equation.
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Um, so yeah, that is an issue we've grappled with and you're exactly right about once you
throw a number out there.
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So how, how we contend with that is we, know, there's only so much like pre-sales
engineering that you can do on a product deal, right?
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Like you come in, you do, we do a gap analysis.
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We, we ask the client all the things, all the right questions.
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And we get back, um, we get back data, we create assumptions, acceptance criteria, and
then the project kicks off.
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And then we have an engineering phase where there's a lot of validation that happens and
all the time there will be a new stakeholder that pops up and go, here's Joe from
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marketing.
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Yeah.
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Joe wants to do that differently.
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Like, okay, Joe can have anything he wants, but we have to create a change order to
accommodate for that.
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And you know,
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Sometimes those are tough conversations, but the reality is you can't put all that risk on
the vendor side and just say like fixed price requires fixed scope.
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If scope changes, then price has to change.
192
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So yeah, that is, you know, something we've struggled with for, for many years and come up
with, um, a pretty good process to manage it.
193
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But like, what are opportunities I can see in
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doing what you're doing with this startup inside an existing company.
195
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What are there?
196
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Were are there challenges or things that are different?
197
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Like I would imagine, yeah, you've got the resources.
198
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Is there the same like when I think of startup, I think of aggressive risk taking right?
199
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Like is there?
200
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Do they have to pull the reins on that a little bit like?
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Yeah.
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think the one difference here is that we are very known quantities.
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We knew the business.
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and I both, I mean, my company was acquired in 2019.
205
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We started this in 2023, working with them to do this.
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And so, you know, both of us have run companies before, both of us have been in the litera
business.
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We, you know, we knew the people we were working for.
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We knew the products that we were integrating into.
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And so like we were able to really clearly identify scope, but because we'd also been, you
know, founders and done this, we, actually knew we needed to be really tight on what the
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scope was that we were willing, that we needed to deliver in order to get them started.
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And I think.
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I think that is that comes from a lot of like trust and communication to say, okay, this
is where this can go.
213
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Like similar to other companies.
214
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When you have a startup, you always should understand where you can go.
215
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What is this going to do?
216
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What am I building towards?
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But with an aggressive focus on what am I actually delivering?
218
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And so I think we, because we've done this before and Retson in a number of times, like he
knew exactly what we were like, we are committing to these things.
219
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And I think that.
220
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I think that helps everyone involved because if you're very clear and we had very detailed
like this is what we're going to do.
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This is how we're going to do it.
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Like it was able we were able to all agree on it and you know, doesn't hurt that like a
number of people on every side of the deal or lawyers like some lawyers I know how to deal
223
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terms but might as well be a lawyer at this point to some extent and so we were able to
literally back out like this is what we're going to do.
224
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These are the exact features.
225
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This is what it's going to look like.
226
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This is how we're going to do it.
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This is
228
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This is how everything kind of comes together.
229
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Um, because it was just, um, I think also because we all knew each other, we didn't want
there to be any sort of issues.
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wanted to say, this is what we were delivering and this is how we're going to do it.
231
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And so that sort of stuff works really well.
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Now, you know, there's like on a different side of it, you know, it's like, everyone has
their own ideas of what happens with something once it's kind of done and moves to the
233
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next stage and how you would handle things or.
234
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how I would have chosen to do something if I was a startup CEO versus kind of helping,
just helping.
235
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So there's always going to be things that I would say I would do this differently or I
would do it slightly differently.
236
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And they would be like, okay, but here's why and here's how it fits into the bigger things
they have going on.
237
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And so it's like, we all have our own vision of how certain things go.
238
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Fortunately, we've been very aligned on that, but there's always gonna be those moments of
like, why would you do this?
239
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And they're like, we would do this.
240
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But it was funny,
241
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Dragon was actually supposed to be a code name.
242
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It was supposed to come up.
243
00:18:18,904 --> 00:18:22,524
There was supposed to be a new name at some point, but everyone just started calling it
that.
244
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And so then all of a sudden it was Dragon.
245
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And so was like, that may have been one where it was like, that was just an idea that I
had, cause I'm a deal attorney.
246
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And so it was a deal database.
247
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I called it Dragon as a code name, Project Dragon.
248
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And then it ended up turning into something totally different.
249
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So, you you, you find your way through it.
250
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Um, and it ends up in places that maybe you didn't think it would in the start, but it's
been, was honestly, it's been.
251
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It's been really great.
252
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Yeah, I mean you guys are uniquely positioned.
253
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mean the mod.
254
00:18:50,696 --> 00:18:59,621
I'm curious if you think this model will be replicated again, maybe inside Lutera and
other places.
255
00:18:59,621 --> 00:19:06,345
You guys have a really unique ingredients here and position, so I don't know how
replicatable.
256
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are your thoughts on that?
257
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You know, I would love to see it be replicated.
258
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I've always had, you know, I have different ideas, like whether they would be ones I would
do with Latera again, with or someone else.
259
00:19:16,693 --> 00:19:24,837
It'd be it is an interesting way to do things because it, it allows a bigger company to
take a risk on doing something.
260
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And but with a little bit more control.
261
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And I, you know, it's like, look, I've seen
262
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I've seen acquisitions work.
263
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I've seen acquisitions not go as well.
264
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I've seen like promising companies not, you know, meet their full potential because, you
know, they had to pivot in what they did.
265
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And so it's like to see something get to be built, to see new things enter the market and
then have an immediate home and the immediate opportunity to grow.
266
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It's really cool.
267
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So I actually really like it.
268
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I would love to do, you know, I'd love to do it again.
269
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You know, it's a really interesting way to bring new technology to market.
270
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But it's like, you kind of need the right ingredients.
271
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Like could we replicate it again?
272
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I don't know.
273
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Like, you know, you need people that understand the underlying business that you're
building for, the product sets that fill their gaps.
274
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And then you have to have the trust of the company that you can build it for them.
275
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I think there are people in the market that could have, that could put those ingredients
together.
276
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So we'll see.
277
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I would love to see it again.
278
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It was, I think it's really cool.
279
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it is really cool.
280
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And you know, I, the, the corporate skillset is very, very, very different than the
startup founder skillset, like night and day different.
281
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my wife and I own five gyms here in St.
282
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Louis and we're part of a franchise brand and she runs that business.
283
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run info dash, but I kind of helped her get going and got real involved with the brand
for.
284
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a hot minute and I saw and started a franchisee association and we were, you know, our
charter was really kind of help franchisees that were struggling.
285
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And I saw some people who were very, very successful.
286
00:21:17,569 --> 00:21:28,706
One of them was a CEO of a fortune 500 company in the corporate world who jumped in to
entrepreneurship and really, really struggled.
287
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In fact, I don't know if he's still involved.
288
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And, you know, he had the most impressive corporate legal resume that you could imagine.
289
00:21:37,972 --> 00:21:44,036
But, you know, when you're when you're a founder and an entrepreneur, you've got very
limited resources.
290
00:21:44,036 --> 00:21:51,992
Typically, I think you guys are an exception here, but someone jumping out on their own
and starting a new business, very limited resources.
291
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The risk reward equation is very different.
292
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Like when you sign like in the gyms, for example, you sign a 10 year lease with a personal
guarantee.
293
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or you go get an SBA loan and they put a lien on your house.
294
00:22:04,536 --> 00:22:06,777
Like that doesn't happen in the corporate world, right?
295
00:22:06,777 --> 00:22:09,258
If things don't work out, you go find another job.
296
00:22:09,258 --> 00:22:21,583
It's not, you lose everything and that creates a different dynamic that you, and lens that
you use on decision-making and you have to be willing to push and take risks or cause it's
297
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impossible to get upside without taking risk.
298
00:22:26,205 --> 00:22:28,886
So yeah, you guys are unique.
299
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Yeah, and it is, you know, it's one of those things like it's a different position.
300
00:22:32,746 --> 00:22:40,850
You're working at different, like, I mean, I just remember starting Doxley and I had
friends and family that invested in High Alpha, which was the venture studio I worked
301
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with.
302
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respected every person was in there.
303
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So it's a different set of risks.
304
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Like you've got a lot of people counting on you, have employees counting on you you're
like, my gosh, every day I've got to think about how I'm going to take the next step.
305
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You know, in this instance, like,
306
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We're building something for a company that we care about, that we've spent a lot of time
with, that we have a vested interest in making successful.
307
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And so it's again, it's just like, what are the things we need to do?
308
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And I think that's why sometimes it works.
309
00:23:09,883 --> 00:23:18,080
So if you're really passionate about what you're doing, what you're building, and I think
you see that, people that leave from the corporate side that are like, I've been very
310
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successful in my job.
311
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I have ideas of how things are broken and I'm going to fix them.
312
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always bring the same level of passion to being like a startup founder and whether that's
an entrepreneur or just a true startup, like it's a lot of work.
313
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It's a lot of risk.
314
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It's a lot of, of, have to do a lot of the things myself.
315
00:23:38,399 --> 00:23:45,901
And if you are not a CEO that's willing to roll up your sleeves, take out the recycling,
you know, take a customer support call.
316
00:23:45,901 --> 00:23:48,542
used to take Doxley support calls at like two in the morning.
317
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Like if my team was asleep,
318
00:23:50,432 --> 00:23:55,126
I was answering the phone because in the RVB of engineering, like the two of us would be
like 3 a.m.
319
00:23:55,126 --> 00:24:01,231
talking and making sure a signature page got out because when you're in those early days,
like every moment counts.
320
00:24:01,231 --> 00:24:13,422
And if, if you've come from an area where you've got a huge team underneath you making
that transition to I own everything, I have to do everything, this risk lands with me.
321
00:24:13,422 --> 00:24:15,464
It's a, it's a total different mindset.
322
00:24:15,464 --> 00:24:18,552
And we, we brought the same.
323
00:24:18,552 --> 00:24:23,927
care and concern that we had for our individual startups to what we were doing with Dragon
and Lattice.
324
00:24:23,927 --> 00:24:31,594
so like Brett and I would be on late night calls, working on the product, figuring
something out, talking through what we needed to do on this.
325
00:24:31,594 --> 00:24:34,676
Did we need to pivot the product slightly because of some feedback?
326
00:24:34,676 --> 00:24:40,402
Like we took every bit of it as serious as if we had our own startup that we were
building.
327
00:24:40,600 --> 00:24:43,461
You know, and on the flip side is true as well.
328
00:24:43,461 --> 00:24:43,741
Right.
329
00:24:43,741 --> 00:24:56,715
So, you know, people could be very successful in the corporate side and, and, and not so
on the founder side, but founders, they get acquired and have earn outs struggle.
330
00:24:56,735 --> 00:24:58,136
How many times have you seen it?
331
00:24:58,136 --> 00:24:58,466
Right.
332
00:24:58,466 --> 00:25:05,068
Like where a founder, you know, a startup gets acquired, founder has an earn out and it is
a disaster.
333
00:25:05,068 --> 00:25:10,597
because you're now working inside of a big organization with constraints and processes and
things.
334
00:25:10,597 --> 00:25:12,760
And they're like, what do mean I can't do that?
335
00:25:12,760 --> 00:25:15,174
Well, yeah, cause we have process.
336
00:25:15,388 --> 00:25:15,768
Right.
337
00:25:15,768 --> 00:25:25,937
And it is, it is a struggle when you, when you take on every role to the down to the likes
of work calls, having someone want to change how you do something because you need to
338
00:25:25,937 --> 00:25:26,677
scale.
339
00:25:26,677 --> 00:25:28,859
It's a hard thing to let go of.
340
00:25:28,859 --> 00:25:33,183
And it's a hard thing to let go of in some instances, the creative control.
341
00:25:33,183 --> 00:25:39,408
Like I, you know, I, you know, build Doxley, I love Doxley, but we are combining Doxley
and Workshare Transact.
342
00:25:39,408 --> 00:25:41,780
And, you know, we needed to.
343
00:25:41,780 --> 00:25:43,010
make decisions.
344
00:25:43,010 --> 00:25:44,421
so ego had to come out of it.
345
00:25:44,421 --> 00:25:54,944
Like I knew from the beginning, most likely, even though I love the name Doxley, like that
was most likely not going to fit in Laterra's world of compare, create, and very verb
346
00:25:54,944 --> 00:25:55,554
driven things.
347
00:25:55,554 --> 00:25:57,334
So Transact made a lot of sense.
348
00:25:57,334 --> 00:25:58,885
And they asked me, they're like, Are you okay with this?
349
00:25:58,885 --> 00:26:00,335
Do you want us to come up with a new name?
350
00:26:00,335 --> 00:26:01,726
So it's neither of the two products.
351
00:26:01,726 --> 00:26:05,597
And was like, why the name Transact fits perfectly.
352
00:26:05,597 --> 00:26:09,602
Like, I can let go of my ego in what I built.
353
00:26:09,602 --> 00:26:14,245
You want to change some of the design as long as that's going to drive the value to the
customers.
354
00:26:14,245 --> 00:26:15,586
Fine.
355
00:26:15,586 --> 00:26:26,012
you have to like, there's a lot of ego that goes into building a startup and that you have
to like, put so much of your heart and soul in it becomes, I joked when I sold Doxley, the
356
00:26:26,012 --> 00:26:28,352
code name for the project was Delano.
357
00:26:28,633 --> 00:26:32,235
Like, they were doing, Latara was doing, or HG was doing president's names.
358
00:26:32,235 --> 00:26:35,197
so Delano is for Franklin Delano Roosevelt.
359
00:26:35,197 --> 00:26:37,710
My kids names are Kennedy and Madison.
360
00:26:37,710 --> 00:26:41,950
So it was like a perfect, like it was just perfect.
361
00:26:41,970 --> 00:26:44,170
My code name for selling Doxley was Delano.
362
00:26:44,170 --> 00:26:46,070
It was like, it was like another child.
363
00:26:46,070 --> 00:26:47,330
And that's what it feels like.
364
00:26:47,330 --> 00:26:55,440
You've built this thing, you put every ounce of your, you've not slept, you've stressed,
you've, you know, you've put so much into it.
365
00:26:55,440 --> 00:26:58,620
And so you're, you have to give that up.
366
00:26:58,620 --> 00:27:02,030
But when you're in a big company, ego has to come out of it.
367
00:27:02,030 --> 00:27:03,910
Not everything I built was going to be perfect.
368
00:27:03,910 --> 00:27:06,860
Not everything we did, not every choice we made was the right one.
369
00:27:06,860 --> 00:27:13,146
And we needed to optimize for what was going to fit into Laterra, what was going to fit in
bringing the products together.
370
00:27:13,146 --> 00:27:23,205
And so you, you have to be able to take your personal sense of what it is out there and
figure out what does working in the bigger, broader good look like.
371
00:27:23,205 --> 00:27:27,949
And it is, it is not a transition that every startup founder can do.
372
00:27:27,949 --> 00:27:33,870
And that may be the benefit of being a law firm partner and having to take your ego out of
a lot of things.
373
00:27:33,870 --> 00:27:39,070
and then going into startup and having to learn and be creative and then going back.
374
00:27:39,070 --> 00:27:46,290
it's like I've been in the firm world for a long time and then I had been in startup.
375
00:27:46,290 --> 00:27:54,322
So I think I was able to go back and understand like there is a difference in terms of
what we're doing and what we're going to accomplish.
376
00:27:54,690 --> 00:27:58,293
Yeah, I've been a, um, I've been an entrepreneur for 32 years.
377
00:27:58,293 --> 00:28:03,116
I've been an operator for 22 of those, that 10 year Delta.
378
00:28:03,116 --> 00:28:07,118
spent a little bit of time at Microsoft and bank of America.
379
00:28:07,299 --> 00:28:11,011
And man, I learned that was such a good learning experience for me.
380
00:28:11,011 --> 00:28:22,329
And if we ever do eventually get acquired, I understand the corporate world and how
different it is and will be much better prepared than, you know, your typical 20 something
381
00:28:22,329 --> 00:28:23,810
startup founder who
382
00:28:23,810 --> 00:28:31,293
Maybe spent one or two years practicing at a law firm and jumped out and started and
created a startup.
383
00:28:31,313 --> 00:28:35,375
But, um, like, let's talk a little bit about valuations.
384
00:28:35,375 --> 00:28:50,675
Um, this is such an interesting topic and you know, I a lot, follow the space closely and,
um, not even before I created a startup that could potentially be an and a target one day.
385
00:28:50,675 --> 00:28:52,512
It's just, I find it fascinating.
386
00:28:52,830 --> 00:29:05,560
And, know, during the ZERP era, the zero interest rate period, they call it, know,
valuations got, got sky high and there was this, this growth at all costs mentality.
387
00:29:05,781 --> 00:29:13,427
And what that led to was very low go-to-market efficiency, very high customer acquisition
costs.
388
00:29:13,647 --> 00:29:16,470
And, you know, LTV ratios were cacked.
389
00:29:16,470 --> 00:29:19,953
LTV ratios were out of whack.
390
00:29:19,953 --> 00:29:21,934
And, and then the pendulum.
391
00:29:21,934 --> 00:29:24,114
started to swing back, right?
392
00:29:24,114 --> 00:29:32,454
So inflation, um, tightening, you know, fed tightening, reducing quantitative easing,
raising of interest rates.
393
00:29:32,454 --> 00:29:42,684
And then all of a sudden there became this, what I think was a disproportionate focus on
profit and like, yes, profit is good, but when you're, when you're building a startup,
394
00:29:42,684 --> 00:29:51,572
like our, our goal and info dash is, we want, um, cashflow neutral growth.
395
00:29:51,596 --> 00:29:52,207
Right?
396
00:29:52,207 --> 00:29:56,079
So we're, we're, you know, we do not want to position ourselves.
397
00:29:56,079 --> 00:29:57,060
We're already profitable.
398
00:29:57,060 --> 00:29:58,646
We're three years in.
399
00:29:58,646 --> 00:30:04,995
Um, and we want to maintain that, but growth is worth significantly more than profit on an
exit.
400
00:30:04,995 --> 00:30:05,736
Right?
401
00:30:05,736 --> 00:30:16,423
You could be like, if you've ever met modeled out, you probably have where, you know, the
rule of 40 where in different scenarios, I had AI do it for me.
402
00:30:16,423 --> 00:30:21,294
I'm not sure how accurate it was, but the least, the, the, the longest break even
403
00:30:21,294 --> 00:30:26,669
period for an acquirer is 40 % profit, 0 % growth, right?
404
00:30:26,669 --> 00:30:30,862
That's the longest, that's longest path to, break even.
405
00:30:30,862 --> 00:30:43,183
Surprisingly, I thought it would be skewed much higher in the growth and a no profit, but
it's actually almost like a bell shaped curve and, a healthy mix of both is, is really
406
00:30:43,183 --> 00:30:49,198
gets you there quickest, but it's incredible when I'm seeing these, these valuations, um,
407
00:30:49,240 --> 00:30:51,051
You know, Harvey's a notable example.
408
00:30:51,051 --> 00:30:56,440
Their series B round, I think they were 715 million in about a year ago.
409
00:30:56,440 --> 00:31:05,863
And then, um, their series C with 30 million in revenue, the valuation was 1.5 billion.
410
00:31:05,863 --> 00:31:08,184
So that's 50 X revenue.
411
00:31:08,184 --> 00:31:16,050
And I'm thinking to myself, you know, all right, what, what has to happen for the, for
those investors?
412
00:31:16,120 --> 00:31:19,411
to have a, an appropriate level of return.
413
00:31:19,411 --> 00:31:23,813
And there's a number of things that are challenging there.
414
00:31:23,813 --> 00:31:25,474
One is the TAM, right?
415
00:31:25,474 --> 00:31:32,177
On the law firm side, there's only about 500 law firms in the world that have more than a
hundred attorneys.
416
00:31:32,177 --> 00:31:32,537
Right?
417
00:31:32,537 --> 00:31:38,159
So, and I know that they, they're going to have plenty of work on the inside counsel side.
418
00:31:38,159 --> 00:31:44,602
And I don't know that world well enough to size it, but I know the law firm world really
well.
419
00:31:44,602 --> 00:31:45,442
And
420
00:31:45,550 --> 00:31:54,830
You know, so I kinda, I just like threw some assumptions in Claude and said, all right,
what would it take to get a break even on that investment?
421
00:31:54,830 --> 00:32:00,580
And it was astounding the things that needed to happen if you were just law firm, which is
not the case.
422
00:32:00,580 --> 00:32:04,170
this is take that with a grain of salt, but yeah.
423
00:32:04,170 --> 00:32:07,850
So they would need 75 % market share.
424
00:32:07,850 --> 00:32:14,072
They would need, which would be about 375 of the 500 ish firms.
425
00:32:14,072 --> 00:32:20,083
they would need to generate about $800,000 in revenue per customer.
426
00:32:20,124 --> 00:32:20,544
Right?
427
00:32:20,544 --> 00:32:22,494
So now you got to think about that.
428
00:32:22,494 --> 00:32:32,527
Like, okay, maybe that's possible, very doable on the AmLaw 25 space, not on the NLJ 350
side of that spectrum.
429
00:32:32,827 --> 00:32:40,009
They'd have to have a compound annual growth rate of about 40 % over seven years.
430
00:32:40,349 --> 00:32:42,089
This is just to break even.
431
00:32:42,130 --> 00:32:42,590
Right?
432
00:32:42,590 --> 00:32:44,098
So, and again, I,
433
00:32:44,098 --> 00:32:55,703
This is with a grain of salt because they have a bigger market than what's, but you know,
again, uh, venture and funds aren't in the business of breaking even.
434
00:32:55,703 --> 00:32:59,504
So multiply this times 10, right?
435
00:32:59,504 --> 00:33:03,556
And that's where they need to be in order for this investment to make sense.
436
00:33:03,556 --> 00:33:05,187
So like, what is your take?
437
00:33:05,187 --> 00:33:06,077
Clio was another one.
438
00:33:06,077 --> 00:33:11,669
Clio had a massive, um, round, they're much more established than Harvey.
439
00:33:11,669 --> 00:33:13,890
Um, but it was interesting.
440
00:33:13,922 --> 00:33:21,147
think their valuation was three billion, doubling its previous 1.6 valuation in 2021.
441
00:33:21,147 --> 00:33:22,358
How big is the market?
442
00:33:22,358 --> 00:33:23,359
Like, I don't know.
443
00:33:23,359 --> 00:33:24,840
What is your take on where we're at?
444
00:33:24,840 --> 00:33:30,493
Cause I feel like we went from the ZERP era growth at all costs driver evaluation.
445
00:33:30,493 --> 00:33:38,099
And it's like that started to the pendulum started to swing in 2022 and then Chat GPT came
out and all this AI hype.
446
00:33:38,099 --> 00:33:43,064
it's like the torch got handed to the AI startups and now they're
447
00:33:43,064 --> 00:33:45,068
going crazy with valuations.
448
00:33:45,068 --> 00:33:58,272
Yeah, well, you I mean, okay, look, we saw this once before with contract lifecycle
management, where you started to see the 60 acts multiples on valuation in the, you know,
449
00:33:58,272 --> 00:34:00,262
kind of the early ironclad days.
450
00:34:00,262 --> 00:34:11,415
And then you saw like a huge type cycle around that category, this category as a whole has
a huge potential, no one has market share, if you could get total market share, the market
451
00:34:11,415 --> 00:34:13,386
is big, and the value is there.
452
00:34:13,386 --> 00:34:15,074
And then what you've seen is
453
00:34:15,074 --> 00:34:25,861
you know, you've seen companies in that space go under or, you know, have to combine and
the valuation, whether people are going to end up with the valuations they want on that or
454
00:34:25,861 --> 00:34:33,006
the multiples that they want to, it's still left to be seen because there's still a huge
amount of growth opportunity and things like that.
455
00:34:33,006 --> 00:34:36,489
But you started to see these huge valuations.
456
00:34:36,489 --> 00:34:44,174
Then everything started to temper down and everyone was like, okay, wait, this is not the
way we are able to really exit.
457
00:34:44,174 --> 00:34:49,714
And so you started to see more, you know, more sensible evaluations, particularly in the
legal space.
458
00:34:49,714 --> 00:34:51,234
And then GEN.AI has changed it.
459
00:34:51,234 --> 00:35:01,454
It's, know, it's a new category with, um, you know, new TAM and, you know, people just are
not sure all of the different ways that it could touch in all the different ways it will
460
00:35:01,454 --> 00:35:02,734
transform legal work.
461
00:35:02,734 --> 00:35:13,762
And so now you have non-traditional investors who are not necessarily used to a couple of
things, law firm sales cycles, um, size of law firm contracts.
462
00:35:13,778 --> 00:35:20,462
and all the security aspects that you need to go through in order for a new technology to
enter a space.
463
00:35:20,543 --> 00:35:24,836
So you've got a lot of investors that are excited about the possibility.
464
00:35:24,836 --> 00:35:37,775
They see how the technology, they can understand how legal would be one of the larger
impact spaces in with a bigger impact, disproportionate impact on how the, because it's,
465
00:35:37,775 --> 00:35:42,018
it ties to language, ties to reading, ties to documents.
466
00:35:42,018 --> 00:35:48,321
So some of those areas where Gen.ai seems to have a potential bigger impact tie in.
467
00:35:48,321 --> 00:35:54,663
So non-traditional investors are entering the market that don't necessarily understand the
full scope of the space.
468
00:35:54,663 --> 00:36:01,546
And so there is a lot of valuations that are higher because they're seeing a lot of
opportunity.
469
00:36:01,546 --> 00:36:04,208
The question is, is what is the TrueTam?
470
00:36:04,208 --> 00:36:10,190
Because you're right, law firm market TrueTam is different than
471
00:36:10,190 --> 00:36:22,840
If you're looking at a horizontal venture capital back solution where you can sell across
markets and the market and TAM is a lot larger now I would assume that for a Harvey and I
472
00:36:22,840 --> 00:36:32,628
would keep them very separate from a Theo because of just the different ways that they
look I would assume if you're looking at a Harvey that they are very much looking at a TAM
473
00:36:32,628 --> 00:36:39,894
that is outside of legal probably professional services accounting financial services
those areas
474
00:36:40,094 --> 00:36:50,785
probably a mix of things in the diligence and doing the actual diligence work that would
actually be traditionally legal work.
475
00:36:50,785 --> 00:36:59,933
So I would imagine that they're going after more areas and that is what's underlying their
TAM and what's underlying the investor expectations.
476
00:36:59,933 --> 00:37:05,070
But this means that, and look, they've brought in a great team and they've got a lot of
work, but...
477
00:37:05,070 --> 00:37:07,640
They have to deliver on a lot of different fronts.
478
00:37:07,640 --> 00:37:09,870
have to deliver on a law firm market product.
479
00:37:09,870 --> 00:37:12,780
They have to deliver on products that are outside of the law firm market.
480
00:37:12,780 --> 00:37:17,810
They have to deliver on products that may actually start to look like legal services at
some point.
481
00:37:17,810 --> 00:37:19,670
That is all those things have to be true.
482
00:37:19,670 --> 00:37:24,480
So there's going to be a lot of expectations on what they can deliver for them to be
successful.
483
00:37:24,480 --> 00:37:28,650
And you'll, you'll see that with ones that are kind of broader scope, Gen.
484
00:37:28,650 --> 00:37:29,570
AI.
485
00:37:29,850 --> 00:37:32,690
So I think it's going to be, it'll be interesting to see how it works.
486
00:37:32,690 --> 00:37:34,540
Now that valuation has led.
487
00:37:34,540 --> 00:37:37,982
to a lot of other more like kind of focused Gen.
488
00:37:37,982 --> 00:37:43,436
products, also getting bigger valuations that they are going to have to live up to as
well.
489
00:37:44,917 --> 00:37:49,360
And so I get the feeling that we are going to see a lot of down rounds.
490
00:37:49,360 --> 00:37:51,922
A lot of people wanted to enter the market.
491
00:37:51,922 --> 00:37:53,653
They couldn't get in the Harvey investment.
492
00:37:53,653 --> 00:37:56,005
They couldn't get in the Aaliyah investment rounds.
493
00:37:56,005 --> 00:38:03,960
And so they wanted to play with, they started to invest in other players that started to
kind of have those like kind of hallmarks of
494
00:38:03,960 --> 00:38:08,391
We are going to enter and disrupt this space and we're going to do it in with this
technology.
495
00:38:08,391 --> 00:38:14,593
And you're seeing valuation rounds that are higher than what we would expect based on the
TAM that's available.
496
00:38:14,593 --> 00:38:27,467
And so when non-traditional investors don't necessarily have a full sense of the TAM and
like, the sales cycles, I think you're going to see money come in at higher valuations and
497
00:38:27,467 --> 00:38:30,598
then the sales are not going to...
498
00:38:30,670 --> 00:38:38,470
the sales velocity is not going to match the amount of money that was put in because law
firms still have longer sales cycles.
499
00:38:38,470 --> 00:38:50,330
law firms saw 70 new gen AI companies enter the market and have no capacity to evaluate
them in the time or speed that the investors of those companies would expect.
500
00:38:50,330 --> 00:38:57,132
There's too much in the market to truly diligence, pilot, security assess.
501
00:38:57,132 --> 00:39:01,987
So law firms are under extreme amounts of pressure to actually even evaluate technology.
502
00:39:01,987 --> 00:39:13,189
And there's so many new startups and no one knows if those startups are going to make it a
year or if they are vaporware or, you know, are they just a pretty front end to GPT?
503
00:39:13,189 --> 00:39:19,306
Are they thin wrappers that don't do much or add much value outside of the core cost of
the model?
504
00:39:19,306 --> 00:39:19,970
So.
505
00:39:19,970 --> 00:39:27,452
Law firms can evaluate things at the speed at which it's going to take to move the sales
cycles forward for these companies that just got high valuations.
506
00:39:27,452 --> 00:39:32,073
They're burning cash because they hired a lot of expensive engineers and data scientists.
507
00:39:32,073 --> 00:39:36,634
So it's going to be, I think you're going to see a set of down rounds on that area.
508
00:39:37,715 --> 00:39:39,976
I think the Clio is different.
509
00:39:39,976 --> 00:39:42,096
think Clio is an established company.
510
00:39:42,096 --> 00:39:44,077
have a massive customer base.
511
00:39:44,077 --> 00:39:49,302
They moved into the worlds of payments when they kind of cut ties with the Finna pay and
law pay.
512
00:39:49,302 --> 00:39:56,904
and they have an entire new set of products that they can sell into a very established,
loyal existing customer base.
513
00:39:56,904 --> 00:40:07,557
So I would imagine the Clio valuation is set differently because it is based on, you know,
a lot of companies like a Harvey, it's based on the promise of what you can build in
514
00:40:07,557 --> 00:40:08,607
entering markets.
515
00:40:08,607 --> 00:40:15,149
Clio has an extremely established customer base that is very loyal, that has long like
lifetime value.
516
00:40:15,149 --> 00:40:17,130
They have a longer lifetime value.
517
00:40:17,130 --> 00:40:18,178
So now,
518
00:40:18,178 --> 00:40:31,000
they have to make the promise that they can actually sell into all of these different,
they have to prove that they can sell new products into the customer base, yeah.
519
00:40:31,000 --> 00:40:36,784
yeah, so, and yeah, I completely agree with you that they are very different scenarios.
520
00:40:36,784 --> 00:40:40,917
I Clio has been around, you know, I remember my early days in legal.
521
00:40:40,917 --> 00:40:46,994
We, when we didn't know where our target customers lived, we went to a few ABA tech shows.
522
00:40:46,994 --> 00:40:51,294
mean, I'm talking like 2008 and I remember them, you know, they've been around.
523
00:40:51,294 --> 00:40:56,718
Um, it's it, but your, your observation on
524
00:40:57,324 --> 00:41:10,365
the number of solutions in the market and the way law firms are buying, I've had similar
observations and it's, there is two forces on different sides of the supply demand
525
00:41:10,365 --> 00:41:11,126
equation.
526
00:41:11,126 --> 00:41:16,810
On the supply side, you have this irrational exuberance and there's no way of getting
around that it is.
527
00:41:16,810 --> 00:41:18,352
AI is going to be transformative.
528
00:41:18,352 --> 00:41:19,833
There's no doubt about that.
529
00:41:19,833 --> 00:41:26,250
But you know, usually the first company to be successful in a category
530
00:41:26,250 --> 00:41:27,911
isn't the long-term winner.
531
00:41:27,911 --> 00:41:30,362
mean, ask Blackberry, ask Netscape, right?
532
00:41:30,362 --> 00:41:34,995
They paved the way for future generations of firms that get it right.
533
00:41:34,995 --> 00:41:40,658
But we have irrational exuberance on the supply side, inflating the capital markets.
534
00:41:40,658 --> 00:41:54,506
And then on the demand side, you have law firms that have these FOMO induced buying
patterns where discipline and efficiency
535
00:41:54,734 --> 00:42:03,714
really are taking a backseat to because they're getting it, you know, at the highest
levels in law firm leadership, the XCOM level, they're like, Hey, we got to get a handle
536
00:42:03,714 --> 00:42:04,074
on this.
537
00:42:04,074 --> 00:42:09,004
That Goldman report scared the hell out of everybody with 44 % of legal tasks being
automated.
538
00:42:09,004 --> 00:42:11,434
I think that's a gross overestimate by the way.
539
00:42:11,434 --> 00:42:21,614
And I think everybody does now where that number lands long-term, who knows, but it's not
44 % short-term and I don't think it's 44 % midterm.
540
00:42:22,402 --> 00:42:34,380
But yes, there will be a transformation in the space, the odds that Google Ventures and
OpenAI, well, Google Ventures led the series C round at Harvey, right?
541
00:42:34,380 --> 00:42:41,195
And they come from outside and they don't have all of the perspective that you described.
542
00:42:41,516 --> 00:42:46,519
Alex Su wrote a really good article about how hard it is to disrupt legal.
543
00:42:46,559 --> 00:42:51,142
And I mean, it is so difficult and there are these
544
00:42:51,406 --> 00:42:55,506
these models, these economic models and law firms are so well entrenched.
545
00:42:55,506 --> 00:42:57,496
You know, that's why the billable hour won't die.
546
00:42:57,496 --> 00:43:00,476
You know, your comments about the AFA is spot on.
547
00:43:00,476 --> 00:43:07,826
It's like telling a room full of millionaires that they're doing it wrong is, a tough
proposition.
548
00:43:07,826 --> 00:43:09,554
So, um, yeah.
549
00:43:09,554 --> 00:43:15,907
clients like here's the thing like you can have and you can have like a budget or
something like that with a client and they still want to know what the hours reports are
550
00:43:15,907 --> 00:43:25,781
like clients still like the hours they like to know what people did they like to know what
work they did on stuff so it's not just like it's not completely that you know law firms
551
00:43:25,781 --> 00:43:34,774
haven't wanted to move clients aren't necessarily prepared to completely abandon that too
they're not excited if they get a one line bill that just tells them the number at the end
552
00:43:34,774 --> 00:43:39,156
they want to know how it broke down and didn't meet throughout like guidelines like
553
00:43:39,340 --> 00:43:40,251
Yeah.
554
00:43:40,251 --> 00:43:49,959
So we've got a bunch of people that I do think, I do think there may be a move that Gen.ai
puts us more towards figuring out what value pricing actually looks like.
555
00:43:50,060 --> 00:43:52,041
But I still think it's all I agree with you.
556
00:43:52,041 --> 00:43:56,285
It's it's we're a ways off and figuring out how this is all going to change things.
557
00:43:56,285 --> 00:43:57,176
It will change things.
558
00:43:57,176 --> 00:44:01,760
I think you've seen I think you've seen faster change now than you have before.
559
00:44:01,760 --> 00:44:06,328
Like when AI came out in the you know, the beginning with machine learning.
560
00:44:06,328 --> 00:44:09,403
Like it was was a, it was a, it's been a longer road.
561
00:44:09,403 --> 00:44:14,875
think this is, I think this has caught, captured people's attention and, and interest.
562
00:44:14,875 --> 00:44:21,832
I, so you will see movement, but yeah, how fast and how transformative off the bat, not as
sure.
563
00:44:21,836 --> 00:44:23,208
Yeah, it is.
564
00:44:23,208 --> 00:44:26,911
It is a bit of a guessing game at this point.
565
00:44:27,333 --> 00:44:28,834
Well, this has been so fun.
566
00:44:28,834 --> 00:44:32,880
There was a whole, there was a whole section of the things we were going to talk about
that we didn't get to.
567
00:44:32,880 --> 00:44:38,285
I would love to have you back on at some point and explore this more.
568
00:44:38,346 --> 00:44:41,590
So are you going to be at TLTF in a couple of weeks?
569
00:44:41,590 --> 00:44:43,394
will be at CLOTF.
570
00:44:43,394 --> 00:44:43,996
love going there.
571
00:44:43,996 --> 00:44:47,032
Zach's group has a, they've done an amazing conference.
572
00:44:47,032 --> 00:44:47,532
They do.
573
00:44:47,532 --> 00:44:47,882
Yeah.
574
00:44:47,882 --> 00:44:51,374
I last year was my first year, but, um, we're back again this year.
575
00:44:51,374 --> 00:44:52,985
We're actually going to be pitching.
576
00:44:52,985 --> 00:44:57,847
So, um, yeah, we're a new TLTF portfolio company.
577
00:44:57,847 --> 00:45:12,953
Um, yeah, yeah, we're, we're, we are in a unique position where, uh, our, our growth is
we've, we had a lot of wind at our back that was really, um, a result of, have an amazing
578
00:45:12,953 --> 00:45:15,598
product, but we, got,
579
00:45:15,598 --> 00:45:17,798
We've been fortunate with timing.
580
00:45:17,798 --> 00:45:23,878
know, law firms are really just moving now in the last two, three years in earnest to the
cloud.
581
00:45:23,878 --> 00:45:25,818
Big law, right?
582
00:45:25,898 --> 00:45:29,718
So, 365 first step is exchange.
583
00:45:29,718 --> 00:45:35,018
You get messaging up there and now they're starting to get to those ancillary workloads
like SharePoint and moving them up.
584
00:45:35,018 --> 00:45:36,818
And that's where our product lives.
585
00:45:36,818 --> 00:45:42,098
So firms are having to rethink whatever, whatever they had on prem, like it's not going to
run in the cloud.
586
00:45:42,098 --> 00:45:43,748
It's a different development model.
587
00:45:43,748 --> 00:45:45,250
You can move your content.
588
00:45:45,250 --> 00:45:48,593
but your customizations have to be completely re-imagined.
589
00:45:48,593 --> 00:45:51,115
So that's put a lot of wind at our back.
590
00:45:51,116 --> 00:45:57,802
We integrate very seamlessly with Teams and Microsoft Teams, which has had an explosion
post COVID.
591
00:45:59,784 --> 00:46:08,392
Yeah, I know you guys have Cam and other products that have also, I guess, benefited from
those tail winds.
592
00:46:09,823 --> 00:46:22,236
Yeah, it's been a big move and it's like, no one's done and there's so much that needs to
be done to help people make the move there and make the most of their data and their
593
00:46:22,236 --> 00:46:24,152
experience and expertise.
594
00:46:24,152 --> 00:46:24,943
Yeah.
595
00:46:24,943 --> 00:46:26,954
Well, this has been such a fun conversation.
596
00:46:26,954 --> 00:46:32,447
I really appreciate you taking the time and I look forward to seeing you in a couple of
weeks.
597
00:46:33,468 --> 00:46:34,249
All right.
598
00:46:34,249 --> 00:46:35,329
Thank you.
599
00:46:35,329 --> 00:46:35,889
right.
600
00:46:35,889 --> 00:46:36,322
Bye.
00:00:05,023
Haley Altman, how are you this morning?
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I'm doing great.
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I appreciate you joining me for a few minutes for what I think is going to be a very
interesting conversation.
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Before we jump into the combo, actually how we got connected, I think we were on a panel
and we were riffing on M &A and I think you and I kind of have the same perspective on
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where we are with things, but
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Before we jump into that, why don't we do an introduction?
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So you started, think, a, you were a practicing attorney with Ice Miller, and then you
were founder CEO at Doxley, got acquired by Laterra, and you have a really interesting
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role now.
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So why don't you tell us a little bit about who you are, what you do, and where you do it?
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no, I was a &A attorney, also worked in Silicon Valley at Wilson-Sinzini.
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So I got really excited about the tech space.
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You know, you can't help but be excited when you're in Silicon Valley, working with all
these amazing companies, kind of changing the landscape.
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I came back to the Midwest where I was from, moved up to partnership and was just trying
to manage a lot of deals.
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did, you know, when you're in a full service law firm, did venture capital, &A and some
credit type deals.
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And so was working a lot.
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came up with the idea for Doxley, you know, kind of in the middle of the night trying to
track down a signature page.
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So after I made partner, just, you know, realized, you know, I really thought I had a
perspective on how to solve a problem that was facing us.
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So partnered with the Venture Studio to launch Doxley and grew the business, raised
capital, exited within three years, which is pretty quick turn, and then moved up at
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Lutera to run
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um, CorpDev and help them, um, lead them through 10 acquisitions in about 18 months, which
was quite a run.
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And then, um, took a little bit of a break, continued as an advisor to Lutera.
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And then when Jenny, I came out, was just excited about the possibility to solve problems
that I had wanted to solve while I was leading Doxley and in at Lutera.
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And so partnered with, the co-founder Brett Balmer Foundation.
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And we built some of Lotteria's new Gen.AI products with Lotteria team.
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Interesting.
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So what did Doxley do exactly?
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Yeah, so DocSafe was transaction management.
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So when you have a deal, you typically have a checklist that was living in Word and it'd
be a list of all the documents that needed to be drafted, consents that needed to be
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obtained, everything you needed to do to complete this transaction because before money
changes hands, you need to make sure everything's buttoned up.
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Every document is, you know, is finalized, I is dotted, T is crossed and all signature
pages obtained.
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And so we are that platform that allow people to see
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you know, what were the final versions of agreements?
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We created all the signature pages.
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We packeted everything together.
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We basically brought, you know, project management, workflow management to the transaction
space and so helped create this category that continues today of transaction management.
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Interesting and what year did you start Doxley?
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in 2016.
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Okay.
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So you exited 2019.
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All right.
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That's yeah, that that's an interesting time.
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Yeah.
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The timing, cause things got crazy during the Zerp era.
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And you know, especially in 2020 when the fed started injecting trillions of dollars of
liquidity into the economy and all that capital had to find a home.
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And it really drove up valuations because there weren't really
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that many productive places, it almost forced investors to be speculative, highly
speculative, and drove valuations up a lot.
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you started to see even at C rounds, even pre-product rounds where people, there wasn't,
you know, it's like you've seen the ebb and flow of how capital moves where for a while
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you were seeing a lot of money going in at early stages where you hadn't, you know,
products weren't really on the market, product market fit hadn't been proven.
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So you started seeing money go early.
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Then there was a time period where we actually saw it shrink back.
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Like those were really speculative.
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Okay, so now we're going to see higher expectations.
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But in that timeframe, when there was so much capital,
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and people needed to figure out what to do with it, we saw a return to high valuations in
earlier rounds without some of that expectation of product market fit that some investors
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had become a little bit more used to in terms of deciding to deploy.
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Yeah.
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Imagine that like needing product market fit before you write a check.
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Like that seems like very fundamental requirement.
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Um, certainly would be for me to, to write a check.
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But so you took a break in there.
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It sounds like on the corp dev is that when Peter from clock demiser, was he in that role
for a bit?
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so was helped.
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So Peter was on my team.
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was, Clocktomizer was one of the first acquisitions I did for Laterra.
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And so then he was on my team and then they had brought in a Chief Corps Dev Officer,
Alan, who worked with, and he and Peter worked together on kind of continuing in that
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role.
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And then I maintained as the strategic advisor on that front as well and on the product
side a little bit more.
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Gotcha.
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So tell me about the role, the role you're in now, because it sounds really interesting.
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It sounds like you're almost like an intrapreneur here where you've been able to like
create a startup within an existing company, which I imagine has definitely has some
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benefits.
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I imagine there's probably downside to like with everything, right?
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But like you've got, you've got the, the, the resources and the market power and tell me
about the role.
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Yeah, so that was, you know, that was really, it's been, I give a lot of credit to Lutera
for really trying to think outside of the box when Gen.ai came out.
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So we're, you know, we're a big company.
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have a product set that it had established roadmaps that they had to pivot in order to
think about where Gen.ai fit into those core drafting and diligence workflows, know, and
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AI product and Cura, how does that need to pivot?
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So they needed to take a lot.
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They needed to have a really
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strategic focus on how they were going to take a look at this new technology.
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And I think they made really smart decisions and in bringing it in where it made sense and
not trying to pivot entire product lines, like you need to deliver on the things you
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promised to customers and think through it.
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So while you're thinking through how to address all these big product lines, there's still
opportunities to fill gaps.
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And a lot of times, you know, in bigger companies, you fill gaps through acquisition, but
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You know, with Gen.ai, there was so much going on all at once.
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You really needed to think about how could I build something new?
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And so I had come to them with an idea that I had wanted to work on in the deal point
extraction.
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When I had Doxy, one of the last things we did in the platform was we created a closing
book.
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All the documents in the transaction, putting them all together, indexed.
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So everyone had the clear picture of that.
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But what I had wanted to do is take it one step further and say, okay,
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Once you have that closing book, you have all the documents that show you what a
transaction is.
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Now, can we take the data points out of those documents and leverage them?
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They're super critical, super important and valuable in terms of winning the next deal,
understanding what precedent looks like, what market looks like.
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And so I've always had wanted to, you know, kind of have a survey at the end of a deal so
that you could start to collect these data points.
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Um, but with gen AI, we've thought, okay, wait, what if we could automatically collect
those?
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So I brought the idea to Latera and they were like, what if you built it with us?
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And I was like, okay, well, I know who I'd want to build it with.
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so Brett Balmer, he, you know, I'll build interaction.
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He was the CGO founder of, of foundation.
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Like no one understood like databases and complex sets of information like Brett does.
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And like, I truly believe he has like a magician.
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So I called him and told him what I wanted to do.
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And we, put together a pitch for Latera.
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And, you know, as the person that's done M &A, I knew that one of the biggest challenges
in bringing in technology that you're acquiring is getting the tech stacks to talk to each
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other.
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Since we both worked at Latera and we both understood the Latera tech stack, we said, what
if we do this together?
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And what if we build it together so that we can build it into integrations directly into
core systems that Latera already has with, you know, bringing in both our
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our ability to work as like almost like a small company.
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Let us be a startup.
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Let us use startup practices.
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Let's break from traditional, you know, some of the more like bigger company, like, um,
you know, kind of processes.
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Let us build this.
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We worked with theory and principle to do a lot of the design on the product.
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We did a lot of things on our own, and then we worked with a lot of the Latera team to
like kind of bring it in.
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So we knew that this way we could move faster because we were kind of a startup.
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And we are very startup minded individuals and we could work with customers that we knew
and trusted and knew and trusted us.
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And then we could bring it over to the terrace.
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That would be easier for them to bring into, into the product set.
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So it was a totally different creative way of working.
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It was really, really cool.
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Um, I mean, I've loved it.
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And so then I've kind of stayed on and helping bring it over, um, and, and work with the
team on how it looks from a go-to-market perspective and everything.
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So.
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It is, it's definitely been a really exciting role in different, different way of doing
things.
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Yeah.
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And that platform is dragon, correct?
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Okay.
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And then you're also working on another lattice.
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Yeah.
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So we, when we were presenting them the idea for Dragon, they had been also evaluating
what does it look like to be able to take all these databases of information and ask
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complex questions.
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And we agreed.
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We were like, look, if you can start to access all the information that's in your
documents and foundation has access to the experience and we can tap into financial
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systems and things like that.
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What if we could query across all systems that wants to ask really, truly complex
questions?
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So.
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If I want to know how many &A deals did we do in the last six months that have an earn out
and rollover and where we have a realization rate of 95 % because I need to price a new
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deal and I want to make sure that this is we were I'm looking for budget numbers that fit
in this like and maybe the deal needs to be in the 50 to 100 million dollar range.
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So I want to pull all that information together.
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You can ask lattice that question.
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It'll pull up every deal that you've done.
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so you can start to see what the answers are.
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And so we wanted to give you a, kind of do a flip on enterprise, on how search works by
being able to like really connect people with the information and data, put together all
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of the relevancy and start to pair different databases together.
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So really want to be able to ask complex questions of databases that don't always talk to
each other.
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And is this really, are you laying the foundation for firms to create an AFA offering in
the transaction space?
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If they, mean, they can start to pull all the information together.
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And so it should be able to give them.
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I mean, I think if you talk to people that are in the transaction space, you know,
everyone's like, we don't do AFAs.
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And I was like, do you do a budget?
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Like you give a client, a client calls you and says, what is this going to cost?
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And you're like about $250,000.
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Okay, well the client heard it costs no more than $250,000.
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So they've set a budget.
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So it's on the AFA because if you go under, they are only getting billed for whatever is
under, but in their mind, you are not going over.
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So that budget is more of a cap.
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So you better be communicating them with throughout the transaction if the cap, if you're
going to exceed that and explain why.
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And sometimes that, you you take on more work.
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They want you to review more diligence.
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They want you to...
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the deal got more complicated.
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The earn out structure became really, really complex.
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So there are always reasons why that initial budget number may not end up being the end
number.
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But once you've said it, the client has heard it.
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And so to some extent, you've given yourself an AFA just with no downside protection.
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So it's like, if you're really efficient and you do it for 200, you're only getting 200.
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In an AFA, you would have gotten 250.
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We're good at hedging, so yeah, so I would love to be in a position where people could set
a price that's tied more to the value that they feel like they're driving for the deal and
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then benefit from using the technology that's going to make them more efficient and
deliver higher value client work.
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so I think more data allows you to do that more confidently.
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Yeah.
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I mean, this is an issue that we were prior to info dash.
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were a company called Acrowire and we were consultants and we dealt with clients trying to
push us down the not, we call it not to exceed, you know, the not to exceed path.
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And, it's a losing proposition for the vendor for the reasons that you just stated.
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It's like, okay, I have, I have to take risk in case, you know, costs do run.
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run over budget, but I've got no upside.
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So I've only got downside in that equation.
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Um, so yeah, that is an issue we've grappled with and you're exactly right about once you
throw a number out there.
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So how, how we contend with that is we, know, there's only so much like pre-sales
engineering that you can do on a product deal, right?
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Like you come in, you do, we do a gap analysis.
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We, we ask the client all the things, all the right questions.
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And we get back, um, we get back data, we create assumptions, acceptance criteria, and
then the project kicks off.
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And then we have an engineering phase where there's a lot of validation that happens and
all the time there will be a new stakeholder that pops up and go, here's Joe from
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marketing.
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Yeah.
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Joe wants to do that differently.
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Like, okay, Joe can have anything he wants, but we have to create a change order to
accommodate for that.
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And you know,
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Sometimes those are tough conversations, but the reality is you can't put all that risk on
the vendor side and just say like fixed price requires fixed scope.
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If scope changes, then price has to change.
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So yeah, that is, you know, something we've struggled with for, for many years and come up
with, um, a pretty good process to manage it.
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But like, what are opportunities I can see in
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doing what you're doing with this startup inside an existing company.
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What are there?
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Were are there challenges or things that are different?
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Like I would imagine, yeah, you've got the resources.
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Is there the same like when I think of startup, I think of aggressive risk taking right?
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Like is there?
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Do they have to pull the reins on that a little bit like?
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Yeah.
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think the one difference here is that we are very known quantities.
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We knew the business.
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and I both, I mean, my company was acquired in 2019.
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We started this in 2023, working with them to do this.
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And so, you know, both of us have run companies before, both of us have been in the litera
business.
207
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We, you know, we knew the people we were working for.
208
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We knew the products that we were integrating into.
209
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And so like we were able to really clearly identify scope, but because we'd also been, you
know, founders and done this, we, actually knew we needed to be really tight on what the
210
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scope was that we were willing, that we needed to deliver in order to get them started.
211
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And I think.
212
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I think that is that comes from a lot of like trust and communication to say, okay, this
is where this can go.
213
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Like similar to other companies.
214
00:16:28,739 --> 00:16:31,781
When you have a startup, you always should understand where you can go.
215
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What is this going to do?
216
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What am I building towards?
217
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But with an aggressive focus on what am I actually delivering?
218
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And so I think we, because we've done this before and Retson in a number of times, like he
knew exactly what we were like, we are committing to these things.
219
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And I think that.
220
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I think that helps everyone involved because if you're very clear and we had very detailed
like this is what we're going to do.
221
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This is how we're going to do it.
222
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Like it was able we were able to all agree on it and you know, doesn't hurt that like a
number of people on every side of the deal or lawyers like some lawyers I know how to deal
223
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terms but might as well be a lawyer at this point to some extent and so we were able to
literally back out like this is what we're going to do.
224
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These are the exact features.
225
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This is what it's going to look like.
226
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This is how we're going to do it.
227
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This is
228
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This is how everything kind of comes together.
229
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Um, because it was just, um, I think also because we all knew each other, we didn't want
there to be any sort of issues.
230
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wanted to say, this is what we were delivering and this is how we're going to do it.
231
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And so that sort of stuff works really well.
232
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Now, you know, there's like on a different side of it, you know, it's like, everyone has
their own ideas of what happens with something once it's kind of done and moves to the
233
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next stage and how you would handle things or.
234
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how I would have chosen to do something if I was a startup CEO versus kind of helping,
just helping.
235
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So there's always going to be things that I would say I would do this differently or I
would do it slightly differently.
236
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And they would be like, okay, but here's why and here's how it fits into the bigger things
they have going on.
237
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And so it's like, we all have our own vision of how certain things go.
238
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Fortunately, we've been very aligned on that, but there's always gonna be those moments of
like, why would you do this?
239
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And they're like, we would do this.
240
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But it was funny,
241
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Dragon was actually supposed to be a code name.
242
00:18:18,144 --> 00:18:18,904
It was supposed to come up.
243
00:18:18,904 --> 00:18:22,524
There was supposed to be a new name at some point, but everyone just started calling it
that.
244
00:18:22,524 --> 00:18:24,794
And so then all of a sudden it was Dragon.
245
00:18:24,794 --> 00:18:29,964
And so was like, that may have been one where it was like, that was just an idea that I
had, cause I'm a deal attorney.
246
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And so it was a deal database.
247
00:18:31,154 --> 00:18:33,694
I called it Dragon as a code name, Project Dragon.
248
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And then it ended up turning into something totally different.
249
00:18:36,954 --> 00:18:39,664
So, you you, you find your way through it.
250
00:18:39,664 --> 00:18:45,806
Um, and it ends up in places that maybe you didn't think it would in the start, but it's
been, was honestly, it's been.
251
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It's been really great.
252
00:18:47,074 --> 00:18:49,435
Yeah, I mean you guys are uniquely positioned.
253
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mean the mod.
254
00:18:50,696 --> 00:18:59,621
I'm curious if you think this model will be replicated again, maybe inside Lutera and
other places.
255
00:18:59,621 --> 00:19:06,345
You guys have a really unique ingredients here and position, so I don't know how
replicatable.
256
00:19:06,345 --> 00:19:07,816
are your thoughts on that?
257
00:19:07,958 --> 00:19:10,229
You know, I would love to see it be replicated.
258
00:19:10,229 --> 00:19:16,693
I've always had, you know, I have different ideas, like whether they would be ones I would
do with Latera again, with or someone else.
259
00:19:16,693 --> 00:19:24,837
It'd be it is an interesting way to do things because it, it allows a bigger company to
take a risk on doing something.
260
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And but with a little bit more control.
261
00:19:27,898 --> 00:19:31,042
And I, you know, it's like, look, I've seen
262
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I've seen acquisitions work.
263
00:19:32,142 --> 00:19:33,893
I've seen acquisitions not go as well.
264
00:19:33,893 --> 00:19:40,296
I've seen like promising companies not, you know, meet their full potential because, you
know, they had to pivot in what they did.
265
00:19:40,296 --> 00:19:51,290
And so it's like to see something get to be built, to see new things enter the market and
then have an immediate home and the immediate opportunity to grow.
266
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It's really cool.
267
00:19:53,912 --> 00:19:55,942
So I actually really like it.
268
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I would love to do, you know, I'd love to do it again.
269
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You know, it's a really interesting way to bring new technology to market.
270
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But it's like, you kind of need the right ingredients.
271
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Like could we replicate it again?
272
00:20:12,213 --> 00:20:13,066
I don't know.
273
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Like, you know, you need people that understand the underlying business that you're
building for, the product sets that fill their gaps.
274
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And then you have to have the trust of the company that you can build it for them.
275
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I think there are people in the market that could have, that could put those ingredients
together.
276
00:20:31,522 --> 00:20:32,522
So we'll see.
277
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I would love to see it again.
278
00:20:33,752 --> 00:20:35,807
It was, I think it's really cool.
279
00:20:35,807 --> 00:20:36,947
it is really cool.
280
00:20:36,947 --> 00:20:49,112
And you know, I, the, the corporate skillset is very, very, very different than the
startup founder skillset, like night and day different.
281
00:20:49,733 --> 00:20:51,864
my wife and I own five gyms here in St.
282
00:20:51,864 --> 00:20:56,416
Louis and we're part of a franchise brand and she runs that business.
283
00:20:56,416 --> 00:21:01,858
run info dash, but I kind of helped her get going and got real involved with the brand
for.
284
00:21:02,038 --> 00:21:11,964
a hot minute and I saw and started a franchisee association and we were, you know, our
charter was really kind of help franchisees that were struggling.
285
00:21:12,205 --> 00:21:17,569
And I saw some people who were very, very successful.
286
00:21:17,569 --> 00:21:28,706
One of them was a CEO of a fortune 500 company in the corporate world who jumped in to
entrepreneurship and really, really struggled.
287
00:21:28,706 --> 00:21:31,658
In fact, I don't know if he's still involved.
288
00:21:31,717 --> 00:21:37,972
And, you know, he had the most impressive corporate legal resume that you could imagine.
289
00:21:37,972 --> 00:21:44,036
But, you know, when you're when you're a founder and an entrepreneur, you've got very
limited resources.
290
00:21:44,036 --> 00:21:51,992
Typically, I think you guys are an exception here, but someone jumping out on their own
and starting a new business, very limited resources.
291
00:21:51,992 --> 00:21:55,034
The risk reward equation is very different.
292
00:21:55,034 --> 00:22:00,758
Like when you sign like in the gyms, for example, you sign a 10 year lease with a personal
guarantee.
293
00:22:01,004 --> 00:22:04,536
or you go get an SBA loan and they put a lien on your house.
294
00:22:04,536 --> 00:22:06,777
Like that doesn't happen in the corporate world, right?
295
00:22:06,777 --> 00:22:09,258
If things don't work out, you go find another job.
296
00:22:09,258 --> 00:22:21,583
It's not, you lose everything and that creates a different dynamic that you, and lens that
you use on decision-making and you have to be willing to push and take risks or cause it's
297
00:22:21,583 --> 00:22:26,205
impossible to get upside without taking risk.
298
00:22:26,205 --> 00:22:28,886
So yeah, you guys are unique.
299
00:22:29,004 --> 00:22:32,746
Yeah, and it is, you know, it's one of those things like it's a different position.
300
00:22:32,746 --> 00:22:40,850
You're working at different, like, I mean, I just remember starting Doxley and I had
friends and family that invested in High Alpha, which was the venture studio I worked
301
00:22:40,850 --> 00:22:41,140
with.
302
00:22:41,140 --> 00:22:42,801
respected every person was in there.
303
00:22:42,801 --> 00:22:44,352
So it's a different set of risks.
304
00:22:44,352 --> 00:22:51,685
Like you've got a lot of people counting on you, have employees counting on you you're
like, my gosh, every day I've got to think about how I'm going to take the next step.
305
00:22:51,685 --> 00:22:53,400
You know, in this instance, like,
306
00:22:53,400 --> 00:23:02,097
We're building something for a company that we care about, that we've spent a lot of time
with, that we have a vested interest in making successful.
307
00:23:02,097 --> 00:23:07,521
And so it's again, it's just like, what are the things we need to do?
308
00:23:07,521 --> 00:23:09,883
And I think that's why sometimes it works.
309
00:23:09,883 --> 00:23:18,080
So if you're really passionate about what you're doing, what you're building, and I think
you see that, people that leave from the corporate side that are like, I've been very
310
00:23:18,080 --> 00:23:19,451
successful in my job.
311
00:23:19,451 --> 00:23:22,613
I have ideas of how things are broken and I'm going to fix them.
312
00:23:22,934 --> 00:23:32,517
always bring the same level of passion to being like a startup founder and whether that's
an entrepreneur or just a true startup, like it's a lot of work.
313
00:23:32,517 --> 00:23:33,547
It's a lot of risk.
314
00:23:33,547 --> 00:23:38,399
It's a lot of, of, have to do a lot of the things myself.
315
00:23:38,399 --> 00:23:45,901
And if you are not a CEO that's willing to roll up your sleeves, take out the recycling,
you know, take a customer support call.
316
00:23:45,901 --> 00:23:48,542
used to take Doxley support calls at like two in the morning.
317
00:23:48,542 --> 00:23:50,432
Like if my team was asleep,
318
00:23:50,432 --> 00:23:55,126
I was answering the phone because in the RVB of engineering, like the two of us would be
like 3 a.m.
319
00:23:55,126 --> 00:24:01,231
talking and making sure a signature page got out because when you're in those early days,
like every moment counts.
320
00:24:01,231 --> 00:24:13,422
And if, if you've come from an area where you've got a huge team underneath you making
that transition to I own everything, I have to do everything, this risk lands with me.
321
00:24:13,422 --> 00:24:15,464
It's a, it's a total different mindset.
322
00:24:15,464 --> 00:24:18,552
And we, we brought the same.
323
00:24:18,552 --> 00:24:23,927
care and concern that we had for our individual startups to what we were doing with Dragon
and Lattice.
324
00:24:23,927 --> 00:24:31,594
so like Brett and I would be on late night calls, working on the product, figuring
something out, talking through what we needed to do on this.
325
00:24:31,594 --> 00:24:34,676
Did we need to pivot the product slightly because of some feedback?
326
00:24:34,676 --> 00:24:40,402
Like we took every bit of it as serious as if we had our own startup that we were
building.
327
00:24:40,600 --> 00:24:43,461
You know, and on the flip side is true as well.
328
00:24:43,461 --> 00:24:43,741
Right.
329
00:24:43,741 --> 00:24:56,715
So, you know, people could be very successful in the corporate side and, and, and not so
on the founder side, but founders, they get acquired and have earn outs struggle.
330
00:24:56,735 --> 00:24:58,136
How many times have you seen it?
331
00:24:58,136 --> 00:24:58,466
Right.
332
00:24:58,466 --> 00:25:05,068
Like where a founder, you know, a startup gets acquired, founder has an earn out and it is
a disaster.
333
00:25:05,068 --> 00:25:10,597
because you're now working inside of a big organization with constraints and processes and
things.
334
00:25:10,597 --> 00:25:12,760
And they're like, what do mean I can't do that?
335
00:25:12,760 --> 00:25:15,174
Well, yeah, cause we have process.
336
00:25:15,388 --> 00:25:15,768
Right.
337
00:25:15,768 --> 00:25:25,937
And it is, it is a struggle when you, when you take on every role to the down to the likes
of work calls, having someone want to change how you do something because you need to
338
00:25:25,937 --> 00:25:26,677
scale.
339
00:25:26,677 --> 00:25:28,859
It's a hard thing to let go of.
340
00:25:28,859 --> 00:25:33,183
And it's a hard thing to let go of in some instances, the creative control.
341
00:25:33,183 --> 00:25:39,408
Like I, you know, I, you know, build Doxley, I love Doxley, but we are combining Doxley
and Workshare Transact.
342
00:25:39,408 --> 00:25:41,780
And, you know, we needed to.
343
00:25:41,780 --> 00:25:43,010
make decisions.
344
00:25:43,010 --> 00:25:44,421
so ego had to come out of it.
345
00:25:44,421 --> 00:25:54,944
Like I knew from the beginning, most likely, even though I love the name Doxley, like that
was most likely not going to fit in Laterra's world of compare, create, and very verb
346
00:25:54,944 --> 00:25:55,554
driven things.
347
00:25:55,554 --> 00:25:57,334
So Transact made a lot of sense.
348
00:25:57,334 --> 00:25:58,885
And they asked me, they're like, Are you okay with this?
349
00:25:58,885 --> 00:26:00,335
Do you want us to come up with a new name?
350
00:26:00,335 --> 00:26:01,726
So it's neither of the two products.
351
00:26:01,726 --> 00:26:05,597
And was like, why the name Transact fits perfectly.
352
00:26:05,597 --> 00:26:09,602
Like, I can let go of my ego in what I built.
353
00:26:09,602 --> 00:26:14,245
You want to change some of the design as long as that's going to drive the value to the
customers.
354
00:26:14,245 --> 00:26:15,586
Fine.
355
00:26:15,586 --> 00:26:26,012
you have to like, there's a lot of ego that goes into building a startup and that you have
to like, put so much of your heart and soul in it becomes, I joked when I sold Doxley, the
356
00:26:26,012 --> 00:26:28,352
code name for the project was Delano.
357
00:26:28,633 --> 00:26:32,235
Like, they were doing, Latara was doing, or HG was doing president's names.
358
00:26:32,235 --> 00:26:35,197
so Delano is for Franklin Delano Roosevelt.
359
00:26:35,197 --> 00:26:37,710
My kids names are Kennedy and Madison.
360
00:26:37,710 --> 00:26:41,950
So it was like a perfect, like it was just perfect.
361
00:26:41,970 --> 00:26:44,170
My code name for selling Doxley was Delano.
362
00:26:44,170 --> 00:26:46,070
It was like, it was like another child.
363
00:26:46,070 --> 00:26:47,330
And that's what it feels like.
364
00:26:47,330 --> 00:26:55,440
You've built this thing, you put every ounce of your, you've not slept, you've stressed,
you've, you know, you've put so much into it.
365
00:26:55,440 --> 00:26:58,620
And so you're, you have to give that up.
366
00:26:58,620 --> 00:27:02,030
But when you're in a big company, ego has to come out of it.
367
00:27:02,030 --> 00:27:03,910
Not everything I built was going to be perfect.
368
00:27:03,910 --> 00:27:06,860
Not everything we did, not every choice we made was the right one.
369
00:27:06,860 --> 00:27:13,146
And we needed to optimize for what was going to fit into Laterra, what was going to fit in
bringing the products together.
370
00:27:13,146 --> 00:27:23,205
And so you, you have to be able to take your personal sense of what it is out there and
figure out what does working in the bigger, broader good look like.
371
00:27:23,205 --> 00:27:27,949
And it is, it is not a transition that every startup founder can do.
372
00:27:27,949 --> 00:27:33,870
And that may be the benefit of being a law firm partner and having to take your ego out of
a lot of things.
373
00:27:33,870 --> 00:27:39,070
and then going into startup and having to learn and be creative and then going back.
374
00:27:39,070 --> 00:27:46,290
it's like I've been in the firm world for a long time and then I had been in startup.
375
00:27:46,290 --> 00:27:54,322
So I think I was able to go back and understand like there is a difference in terms of
what we're doing and what we're going to accomplish.
376
00:27:54,690 --> 00:27:58,293
Yeah, I've been a, um, I've been an entrepreneur for 32 years.
377
00:27:58,293 --> 00:28:03,116
I've been an operator for 22 of those, that 10 year Delta.
378
00:28:03,116 --> 00:28:07,118
spent a little bit of time at Microsoft and bank of America.
379
00:28:07,299 --> 00:28:11,011
And man, I learned that was such a good learning experience for me.
380
00:28:11,011 --> 00:28:22,329
And if we ever do eventually get acquired, I understand the corporate world and how
different it is and will be much better prepared than, you know, your typical 20 something
381
00:28:22,329 --> 00:28:23,810
startup founder who
382
00:28:23,810 --> 00:28:31,293
Maybe spent one or two years practicing at a law firm and jumped out and started and
created a startup.
383
00:28:31,313 --> 00:28:35,375
But, um, like, let's talk a little bit about valuations.
384
00:28:35,375 --> 00:28:50,675
Um, this is such an interesting topic and you know, I a lot, follow the space closely and,
um, not even before I created a startup that could potentially be an and a target one day.
385
00:28:50,675 --> 00:28:52,512
It's just, I find it fascinating.
386
00:28:52,830 --> 00:29:05,560
And, know, during the ZERP era, the zero interest rate period, they call it, know,
valuations got, got sky high and there was this, this growth at all costs mentality.
387
00:29:05,781 --> 00:29:13,427
And what that led to was very low go-to-market efficiency, very high customer acquisition
costs.
388
00:29:13,647 --> 00:29:16,470
And, you know, LTV ratios were cacked.
389
00:29:16,470 --> 00:29:19,953
LTV ratios were out of whack.
390
00:29:19,953 --> 00:29:21,934
And, and then the pendulum.
391
00:29:21,934 --> 00:29:24,114
started to swing back, right?
392
00:29:24,114 --> 00:29:32,454
So inflation, um, tightening, you know, fed tightening, reducing quantitative easing,
raising of interest rates.
393
00:29:32,454 --> 00:29:42,684
And then all of a sudden there became this, what I think was a disproportionate focus on
profit and like, yes, profit is good, but when you're, when you're building a startup,
394
00:29:42,684 --> 00:29:51,572
like our, our goal and info dash is, we want, um, cashflow neutral growth.
395
00:29:51,596 --> 00:29:52,207
Right?
396
00:29:52,207 --> 00:29:56,079
So we're, we're, you know, we do not want to position ourselves.
397
00:29:56,079 --> 00:29:57,060
We're already profitable.
398
00:29:57,060 --> 00:29:58,646
We're three years in.
399
00:29:58,646 --> 00:30:04,995
Um, and we want to maintain that, but growth is worth significantly more than profit on an
exit.
400
00:30:04,995 --> 00:30:05,736
Right?
401
00:30:05,736 --> 00:30:16,423
You could be like, if you've ever met modeled out, you probably have where, you know, the
rule of 40 where in different scenarios, I had AI do it for me.
402
00:30:16,423 --> 00:30:21,294
I'm not sure how accurate it was, but the least, the, the, the longest break even
403
00:30:21,294 --> 00:30:26,669
period for an acquirer is 40 % profit, 0 % growth, right?
404
00:30:26,669 --> 00:30:30,862
That's the longest, that's longest path to, break even.
405
00:30:30,862 --> 00:30:43,183
Surprisingly, I thought it would be skewed much higher in the growth and a no profit, but
it's actually almost like a bell shaped curve and, a healthy mix of both is, is really
406
00:30:43,183 --> 00:30:49,198
gets you there quickest, but it's incredible when I'm seeing these, these valuations, um,
407
00:30:49,240 --> 00:30:51,051
You know, Harvey's a notable example.
408
00:30:51,051 --> 00:30:56,440
Their series B round, I think they were 715 million in about a year ago.
409
00:30:56,440 --> 00:31:05,863
And then, um, their series C with 30 million in revenue, the valuation was 1.5 billion.
410
00:31:05,863 --> 00:31:08,184
So that's 50 X revenue.
411
00:31:08,184 --> 00:31:16,050
And I'm thinking to myself, you know, all right, what, what has to happen for the, for
those investors?
412
00:31:16,120 --> 00:31:19,411
to have a, an appropriate level of return.
413
00:31:19,411 --> 00:31:23,813
And there's a number of things that are challenging there.
414
00:31:23,813 --> 00:31:25,474
One is the TAM, right?
415
00:31:25,474 --> 00:31:32,177
On the law firm side, there's only about 500 law firms in the world that have more than a
hundred attorneys.
416
00:31:32,177 --> 00:31:32,537
Right?
417
00:31:32,537 --> 00:31:38,159
So, and I know that they, they're going to have plenty of work on the inside counsel side.
418
00:31:38,159 --> 00:31:44,602
And I don't know that world well enough to size it, but I know the law firm world really
well.
419
00:31:44,602 --> 00:31:45,442
And
420
00:31:45,550 --> 00:31:54,830
You know, so I kinda, I just like threw some assumptions in Claude and said, all right,
what would it take to get a break even on that investment?
421
00:31:54,830 --> 00:32:00,580
And it was astounding the things that needed to happen if you were just law firm, which is
not the case.
422
00:32:00,580 --> 00:32:04,170
this is take that with a grain of salt, but yeah.
423
00:32:04,170 --> 00:32:07,850
So they would need 75 % market share.
424
00:32:07,850 --> 00:32:14,072
They would need, which would be about 375 of the 500 ish firms.
425
00:32:14,072 --> 00:32:20,083
they would need to generate about $800,000 in revenue per customer.
426
00:32:20,124 --> 00:32:20,544
Right?
427
00:32:20,544 --> 00:32:22,494
So now you got to think about that.
428
00:32:22,494 --> 00:32:32,527
Like, okay, maybe that's possible, very doable on the AmLaw 25 space, not on the NLJ 350
side of that spectrum.
429
00:32:32,827 --> 00:32:40,009
They'd have to have a compound annual growth rate of about 40 % over seven years.
430
00:32:40,349 --> 00:32:42,089
This is just to break even.
431
00:32:42,130 --> 00:32:42,590
Right?
432
00:32:42,590 --> 00:32:44,098
So, and again, I,
433
00:32:44,098 --> 00:32:55,703
This is with a grain of salt because they have a bigger market than what's, but you know,
again, uh, venture and funds aren't in the business of breaking even.
434
00:32:55,703 --> 00:32:59,504
So multiply this times 10, right?
435
00:32:59,504 --> 00:33:03,556
And that's where they need to be in order for this investment to make sense.
436
00:33:03,556 --> 00:33:05,187
So like, what is your take?
437
00:33:05,187 --> 00:33:06,077
Clio was another one.
438
00:33:06,077 --> 00:33:11,669
Clio had a massive, um, round, they're much more established than Harvey.
439
00:33:11,669 --> 00:33:13,890
Um, but it was interesting.
440
00:33:13,922 --> 00:33:21,147
think their valuation was three billion, doubling its previous 1.6 valuation in 2021.
441
00:33:21,147 --> 00:33:22,358
How big is the market?
442
00:33:22,358 --> 00:33:23,359
Like, I don't know.
443
00:33:23,359 --> 00:33:24,840
What is your take on where we're at?
444
00:33:24,840 --> 00:33:30,493
Cause I feel like we went from the ZERP era growth at all costs driver evaluation.
445
00:33:30,493 --> 00:33:38,099
And it's like that started to the pendulum started to swing in 2022 and then Chat GPT came
out and all this AI hype.
446
00:33:38,099 --> 00:33:43,064
it's like the torch got handed to the AI startups and now they're
447
00:33:43,064 --> 00:33:45,068
going crazy with valuations.
448
00:33:45,068 --> 00:33:58,272
Yeah, well, you I mean, okay, look, we saw this once before with contract lifecycle
management, where you started to see the 60 acts multiples on valuation in the, you know,
449
00:33:58,272 --> 00:34:00,262
kind of the early ironclad days.
450
00:34:00,262 --> 00:34:11,415
And then you saw like a huge type cycle around that category, this category as a whole has
a huge potential, no one has market share, if you could get total market share, the market
451
00:34:11,415 --> 00:34:13,386
is big, and the value is there.
452
00:34:13,386 --> 00:34:15,074
And then what you've seen is
453
00:34:15,074 --> 00:34:25,861
you know, you've seen companies in that space go under or, you know, have to combine and
the valuation, whether people are going to end up with the valuations they want on that or
454
00:34:25,861 --> 00:34:33,006
the multiples that they want to, it's still left to be seen because there's still a huge
amount of growth opportunity and things like that.
455
00:34:33,006 --> 00:34:36,489
But you started to see these huge valuations.
456
00:34:36,489 --> 00:34:44,174
Then everything started to temper down and everyone was like, okay, wait, this is not the
way we are able to really exit.
457
00:34:44,174 --> 00:34:49,714
And so you started to see more, you know, more sensible evaluations, particularly in the
legal space.
458
00:34:49,714 --> 00:34:51,234
And then GEN.AI has changed it.
459
00:34:51,234 --> 00:35:01,454
It's, know, it's a new category with, um, you know, new TAM and, you know, people just are
not sure all of the different ways that it could touch in all the different ways it will
460
00:35:01,454 --> 00:35:02,734
transform legal work.
461
00:35:02,734 --> 00:35:13,762
And so now you have non-traditional investors who are not necessarily used to a couple of
things, law firm sales cycles, um, size of law firm contracts.
462
00:35:13,778 --> 00:35:20,462
and all the security aspects that you need to go through in order for a new technology to
enter a space.
463
00:35:20,543 --> 00:35:24,836
So you've got a lot of investors that are excited about the possibility.
464
00:35:24,836 --> 00:35:37,775
They see how the technology, they can understand how legal would be one of the larger
impact spaces in with a bigger impact, disproportionate impact on how the, because it's,
465
00:35:37,775 --> 00:35:42,018
it ties to language, ties to reading, ties to documents.
466
00:35:42,018 --> 00:35:48,321
So some of those areas where Gen.ai seems to have a potential bigger impact tie in.
467
00:35:48,321 --> 00:35:54,663
So non-traditional investors are entering the market that don't necessarily understand the
full scope of the space.
468
00:35:54,663 --> 00:36:01,546
And so there is a lot of valuations that are higher because they're seeing a lot of
opportunity.
469
00:36:01,546 --> 00:36:04,208
The question is, is what is the TrueTam?
470
00:36:04,208 --> 00:36:10,190
Because you're right, law firm market TrueTam is different than
471
00:36:10,190 --> 00:36:22,840
If you're looking at a horizontal venture capital back solution where you can sell across
markets and the market and TAM is a lot larger now I would assume that for a Harvey and I
472
00:36:22,840 --> 00:36:32,628
would keep them very separate from a Theo because of just the different ways that they
look I would assume if you're looking at a Harvey that they are very much looking at a TAM
473
00:36:32,628 --> 00:36:39,894
that is outside of legal probably professional services accounting financial services
those areas
474
00:36:40,094 --> 00:36:50,785
probably a mix of things in the diligence and doing the actual diligence work that would
actually be traditionally legal work.
475
00:36:50,785 --> 00:36:59,933
So I would imagine that they're going after more areas and that is what's underlying their
TAM and what's underlying the investor expectations.
476
00:36:59,933 --> 00:37:05,070
But this means that, and look, they've brought in a great team and they've got a lot of
work, but...
477
00:37:05,070 --> 00:37:07,640
They have to deliver on a lot of different fronts.
478
00:37:07,640 --> 00:37:09,870
have to deliver on a law firm market product.
479
00:37:09,870 --> 00:37:12,780
They have to deliver on products that are outside of the law firm market.
480
00:37:12,780 --> 00:37:17,810
They have to deliver on products that may actually start to look like legal services at
some point.
481
00:37:17,810 --> 00:37:19,670
That is all those things have to be true.
482
00:37:19,670 --> 00:37:24,480
So there's going to be a lot of expectations on what they can deliver for them to be
successful.
483
00:37:24,480 --> 00:37:28,650
And you'll, you'll see that with ones that are kind of broader scope, Gen.
484
00:37:28,650 --> 00:37:29,570
AI.
485
00:37:29,850 --> 00:37:32,690
So I think it's going to be, it'll be interesting to see how it works.
486
00:37:32,690 --> 00:37:34,540
Now that valuation has led.
487
00:37:34,540 --> 00:37:37,982
to a lot of other more like kind of focused Gen.
488
00:37:37,982 --> 00:37:43,436
products, also getting bigger valuations that they are going to have to live up to as
well.
489
00:37:44,917 --> 00:37:49,360
And so I get the feeling that we are going to see a lot of down rounds.
490
00:37:49,360 --> 00:37:51,922
A lot of people wanted to enter the market.
491
00:37:51,922 --> 00:37:53,653
They couldn't get in the Harvey investment.
492
00:37:53,653 --> 00:37:56,005
They couldn't get in the Aaliyah investment rounds.
493
00:37:56,005 --> 00:38:03,960
And so they wanted to play with, they started to invest in other players that started to
kind of have those like kind of hallmarks of
494
00:38:03,960 --> 00:38:08,391
We are going to enter and disrupt this space and we're going to do it in with this
technology.
495
00:38:08,391 --> 00:38:14,593
And you're seeing valuation rounds that are higher than what we would expect based on the
TAM that's available.
496
00:38:14,593 --> 00:38:27,467
And so when non-traditional investors don't necessarily have a full sense of the TAM and
like, the sales cycles, I think you're going to see money come in at higher valuations and
497
00:38:27,467 --> 00:38:30,598
then the sales are not going to...
498
00:38:30,670 --> 00:38:38,470
the sales velocity is not going to match the amount of money that was put in because law
firms still have longer sales cycles.
499
00:38:38,470 --> 00:38:50,330
law firms saw 70 new gen AI companies enter the market and have no capacity to evaluate
them in the time or speed that the investors of those companies would expect.
500
00:38:50,330 --> 00:38:57,132
There's too much in the market to truly diligence, pilot, security assess.
501
00:38:57,132 --> 00:39:01,987
So law firms are under extreme amounts of pressure to actually even evaluate technology.
502
00:39:01,987 --> 00:39:13,189
And there's so many new startups and no one knows if those startups are going to make it a
year or if they are vaporware or, you know, are they just a pretty front end to GPT?
503
00:39:13,189 --> 00:39:19,306
Are they thin wrappers that don't do much or add much value outside of the core cost of
the model?
504
00:39:19,306 --> 00:39:19,970
So.
505
00:39:19,970 --> 00:39:27,452
Law firms can evaluate things at the speed at which it's going to take to move the sales
cycles forward for these companies that just got high valuations.
506
00:39:27,452 --> 00:39:32,073
They're burning cash because they hired a lot of expensive engineers and data scientists.
507
00:39:32,073 --> 00:39:36,634
So it's going to be, I think you're going to see a set of down rounds on that area.
508
00:39:37,715 --> 00:39:39,976
I think the Clio is different.
509
00:39:39,976 --> 00:39:42,096
think Clio is an established company.
510
00:39:42,096 --> 00:39:44,077
have a massive customer base.
511
00:39:44,077 --> 00:39:49,302
They moved into the worlds of payments when they kind of cut ties with the Finna pay and
law pay.
512
00:39:49,302 --> 00:39:56,904
and they have an entire new set of products that they can sell into a very established,
loyal existing customer base.
513
00:39:56,904 --> 00:40:07,557
So I would imagine the Clio valuation is set differently because it is based on, you know,
a lot of companies like a Harvey, it's based on the promise of what you can build in
514
00:40:07,557 --> 00:40:08,607
entering markets.
515
00:40:08,607 --> 00:40:15,149
Clio has an extremely established customer base that is very loyal, that has long like
lifetime value.
516
00:40:15,149 --> 00:40:17,130
They have a longer lifetime value.
517
00:40:17,130 --> 00:40:18,178
So now,
518
00:40:18,178 --> 00:40:31,000
they have to make the promise that they can actually sell into all of these different,
they have to prove that they can sell new products into the customer base, yeah.
519
00:40:31,000 --> 00:40:36,784
yeah, so, and yeah, I completely agree with you that they are very different scenarios.
520
00:40:36,784 --> 00:40:40,917
I Clio has been around, you know, I remember my early days in legal.
521
00:40:40,917 --> 00:40:46,994
We, when we didn't know where our target customers lived, we went to a few ABA tech shows.
522
00:40:46,994 --> 00:40:51,294
mean, I'm talking like 2008 and I remember them, you know, they've been around.
523
00:40:51,294 --> 00:40:56,718
Um, it's it, but your, your observation on
524
00:40:57,324 --> 00:41:10,365
the number of solutions in the market and the way law firms are buying, I've had similar
observations and it's, there is two forces on different sides of the supply demand
525
00:41:10,365 --> 00:41:11,126
equation.
526
00:41:11,126 --> 00:41:16,810
On the supply side, you have this irrational exuberance and there's no way of getting
around that it is.
527
00:41:16,810 --> 00:41:18,352
AI is going to be transformative.
528
00:41:18,352 --> 00:41:19,833
There's no doubt about that.
529
00:41:19,833 --> 00:41:26,250
But you know, usually the first company to be successful in a category
530
00:41:26,250 --> 00:41:27,911
isn't the long-term winner.
531
00:41:27,911 --> 00:41:30,362
mean, ask Blackberry, ask Netscape, right?
532
00:41:30,362 --> 00:41:34,995
They paved the way for future generations of firms that get it right.
533
00:41:34,995 --> 00:41:40,658
But we have irrational exuberance on the supply side, inflating the capital markets.
534
00:41:40,658 --> 00:41:54,506
And then on the demand side, you have law firms that have these FOMO induced buying
patterns where discipline and efficiency
535
00:41:54,734 --> 00:42:03,714
really are taking a backseat to because they're getting it, you know, at the highest
levels in law firm leadership, the XCOM level, they're like, Hey, we got to get a handle
536
00:42:03,714 --> 00:42:04,074
on this.
537
00:42:04,074 --> 00:42:09,004
That Goldman report scared the hell out of everybody with 44 % of legal tasks being
automated.
538
00:42:09,004 --> 00:42:11,434
I think that's a gross overestimate by the way.
539
00:42:11,434 --> 00:42:21,614
And I think everybody does now where that number lands long-term, who knows, but it's not
44 % short-term and I don't think it's 44 % midterm.
540
00:42:22,402 --> 00:42:34,380
But yes, there will be a transformation in the space, the odds that Google Ventures and
OpenAI, well, Google Ventures led the series C round at Harvey, right?
541
00:42:34,380 --> 00:42:41,195
And they come from outside and they don't have all of the perspective that you described.
542
00:42:41,516 --> 00:42:46,519
Alex Su wrote a really good article about how hard it is to disrupt legal.
543
00:42:46,559 --> 00:42:51,142
And I mean, it is so difficult and there are these
544
00:42:51,406 --> 00:42:55,506
these models, these economic models and law firms are so well entrenched.
545
00:42:55,506 --> 00:42:57,496
You know, that's why the billable hour won't die.
546
00:42:57,496 --> 00:43:00,476
You know, your comments about the AFA is spot on.
547
00:43:00,476 --> 00:43:07,826
It's like telling a room full of millionaires that they're doing it wrong is, a tough
proposition.
548
00:43:07,826 --> 00:43:09,554
So, um, yeah.
549
00:43:09,554 --> 00:43:15,907
clients like here's the thing like you can have and you can have like a budget or
something like that with a client and they still want to know what the hours reports are
550
00:43:15,907 --> 00:43:25,781
like clients still like the hours they like to know what people did they like to know what
work they did on stuff so it's not just like it's not completely that you know law firms
551
00:43:25,781 --> 00:43:34,774
haven't wanted to move clients aren't necessarily prepared to completely abandon that too
they're not excited if they get a one line bill that just tells them the number at the end
552
00:43:34,774 --> 00:43:39,156
they want to know how it broke down and didn't meet throughout like guidelines like
553
00:43:39,340 --> 00:43:40,251
Yeah.
554
00:43:40,251 --> 00:43:49,959
So we've got a bunch of people that I do think, I do think there may be a move that Gen.ai
puts us more towards figuring out what value pricing actually looks like.
555
00:43:50,060 --> 00:43:52,041
But I still think it's all I agree with you.
556
00:43:52,041 --> 00:43:56,285
It's it's we're a ways off and figuring out how this is all going to change things.
557
00:43:56,285 --> 00:43:57,176
It will change things.
558
00:43:57,176 --> 00:44:01,760
I think you've seen I think you've seen faster change now than you have before.
559
00:44:01,760 --> 00:44:06,328
Like when AI came out in the you know, the beginning with machine learning.
560
00:44:06,328 --> 00:44:09,403
Like it was was a, it was a, it's been a longer road.
561
00:44:09,403 --> 00:44:14,875
think this is, I think this has caught, captured people's attention and, and interest.
562
00:44:14,875 --> 00:44:21,832
I, so you will see movement, but yeah, how fast and how transformative off the bat, not as
sure.
563
00:44:21,836 --> 00:44:23,208
Yeah, it is.
564
00:44:23,208 --> 00:44:26,911
It is a bit of a guessing game at this point.
565
00:44:27,333 --> 00:44:28,834
Well, this has been so fun.
566
00:44:28,834 --> 00:44:32,880
There was a whole, there was a whole section of the things we were going to talk about
that we didn't get to.
567
00:44:32,880 --> 00:44:38,285
I would love to have you back on at some point and explore this more.
568
00:44:38,346 --> 00:44:41,590
So are you going to be at TLTF in a couple of weeks?
569
00:44:41,590 --> 00:44:43,394
will be at CLOTF.
570
00:44:43,394 --> 00:44:43,996
love going there.
571
00:44:43,996 --> 00:44:47,032
Zach's group has a, they've done an amazing conference.
572
00:44:47,032 --> 00:44:47,532
They do.
573
00:44:47,532 --> 00:44:47,882
Yeah.
574
00:44:47,882 --> 00:44:51,374
I last year was my first year, but, um, we're back again this year.
575
00:44:51,374 --> 00:44:52,985
We're actually going to be pitching.
576
00:44:52,985 --> 00:44:57,847
So, um, yeah, we're a new TLTF portfolio company.
577
00:44:57,847 --> 00:45:12,953
Um, yeah, yeah, we're, we're, we are in a unique position where, uh, our, our growth is
we've, we had a lot of wind at our back that was really, um, a result of, have an amazing
578
00:45:12,953 --> 00:45:15,598
product, but we, got,
579
00:45:15,598 --> 00:45:17,798
We've been fortunate with timing.
580
00:45:17,798 --> 00:45:23,878
know, law firms are really just moving now in the last two, three years in earnest to the
cloud.
581
00:45:23,878 --> 00:45:25,818
Big law, right?
582
00:45:25,898 --> 00:45:29,718
So, 365 first step is exchange.
583
00:45:29,718 --> 00:45:35,018
You get messaging up there and now they're starting to get to those ancillary workloads
like SharePoint and moving them up.
584
00:45:35,018 --> 00:45:36,818
And that's where our product lives.
585
00:45:36,818 --> 00:45:42,098
So firms are having to rethink whatever, whatever they had on prem, like it's not going to
run in the cloud.
586
00:45:42,098 --> 00:45:43,748
It's a different development model.
587
00:45:43,748 --> 00:45:45,250
You can move your content.
588
00:45:45,250 --> 00:45:48,593
but your customizations have to be completely re-imagined.
589
00:45:48,593 --> 00:45:51,115
So that's put a lot of wind at our back.
590
00:45:51,116 --> 00:45:57,802
We integrate very seamlessly with Teams and Microsoft Teams, which has had an explosion
post COVID.
591
00:45:59,784 --> 00:46:08,392
Yeah, I know you guys have Cam and other products that have also, I guess, benefited from
those tail winds.
592
00:46:09,823 --> 00:46:22,236
Yeah, it's been a big move and it's like, no one's done and there's so much that needs to
be done to help people make the move there and make the most of their data and their
593
00:46:22,236 --> 00:46:24,152
experience and expertise.
594
00:46:24,152 --> 00:46:24,943
Yeah.
595
00:46:24,943 --> 00:46:26,954
Well, this has been such a fun conversation.
596
00:46:26,954 --> 00:46:32,447
I really appreciate you taking the time and I look forward to seeing you in a couple of
weeks.
597
00:46:33,468 --> 00:46:34,249
All right.
598
00:46:34,249 --> 00:46:35,329
Thank you.
599
00:46:35,329 --> 00:46:35,889
right.
600
00:46:35,889 --> 00:46:36,322
Bye. -->
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