In this episode, Ted sits down with Lev Loukhton, Legal Tech Investor at GrayHair Venture Partners, to discuss how AI and digital transformation are redefining the legal profession.
In this episode, Lev Loukhton shares insights on how to:
Understand how AI is already replacing tasks traditionally done by junior associates
Recognize the cultural barriers that slow legal technology adoption
Explore how law firms make investments and take risks beyond technology
Assess the potential for new business models in the legal industry
Prepare for how client expectations and efficiency demands will drive transformation
Key takeaways:
AI tools are capable of completing due diligence and other tasks faster, cheaper, and more accurately than junior lawyers
Cultural resistance and the partnership model remain significant barriers to innovation
Law firms do take risks, but technology adoption requires a new approach
Clients are demanding efficiency, forcing firms to rethink how they deliver legal services
The future of law will favor firms that embrace digital transformation and adapt their business models
About the guest, Lev Loukhton
Lev Loukhton is a legal tech investor with more than 20 years of experience as an M&A lawyer at Sullivan & Cromwell and Linklaters. Today, he focuses on driving the technology transformation of the legal profession, advising and investing in startups that are reshaping how legal services are delivered.
The AI products that I’m seeing can do due diligence much faster, much cheaper and more accurately than a big team of junior associates…in a matter of hours as opposed to a month.
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Lev, how are you this afternoon?
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I'm good, Ted.
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Yourself?
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I'm great.
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I'm doing great.
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I'm really looking forward to this conversation.
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You and I, this is very often the case on how I find guests for the podcast is I see
content or I have interactions on LinkedIn that align with what I know our audience likes
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to hear about.
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And you and I were on a thread.
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think it was, was that the Andrew Wang um meme or yeah.
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where he basically said, you know, AI is already replacing third year associate level
work.
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And there was a lot of debate, um good debate, but I liked a lot of the things you were
saying.
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So I'm looking forward to the conversation, but before we jump in, let's get you
introduced.
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So you were a former &A partner at Linklater's for 20 plus years and doing corporate law
work.
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um
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You're an economist by training.
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You got a lot of deep expertise in digital transformation.
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Fill in the gaps for us.
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Tell us about what your background is and what you're up to today.
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Not much to add.
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You summed it up perfectly, really.
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I am a lawyer.
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I spent 20 years in the legal profession working at Sullivan and Cromwell.
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That's where I started out.
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Then I moved to Link Laters.
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I did cross-border work, M &A.
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Worked in London, worked in Moscow, worked in New York.
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And about a year ago, I resigned from LinkLators to become a legal tech investor, a legal
tech angel investor for the time being.
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I invest in various legal tech startups.
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I advise legal tech startups, formally and informally.
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And I really like the space.
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What can I say?
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That's what brings me to all those threads about
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AI and legal and innovation.
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Well, so you've got an interesting perspective as somebody who practiced law for so many
years.
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And um what is your take on AI's capabilities as it relates to the area where you spent
most of your time in transactional work?
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Is it replacing?
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work done by attorneys today, if not how soon in the future will it be taking at least
some of those more mundane tasks and completing the lion's share of the work.
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I genuinely think that the capabilities of technology, even today, and I think that we're
in the early days, I think the capabilities are unimaginably impressive.
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Unimaginably impressive.
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ah I'm not thinking about it in terms of replacing lawyers or not replacing lawyers.
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That's a debate that we can have.
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ah
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It's more about can a system, can a tool ah do work that is comparable to a junior
associate or a mid-level associate?
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And the answer to that is absolutely it can, right?
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That's the truth of it.
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The best solutions out there without any question can definitely do the same work that a
junior associate can do.
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ah And many of the better ones can also do the work that a mid-level associate can do.
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um The pace of changes is what really strikes me.
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um I'd say two years ago ah when I just started looking at this, um it was difficult to
imagine, difficult to fathom that uh
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we'd be where we are today, right?
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ah The early chatbots work and have hopelessly riddled with uh hallucinations.
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uh It felt like the guardrails would uh take years to make and put in place.
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ah The reality is different, right?
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Philosophically, what we do as lawyers is we work with text.
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We work with a lot of text.
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I'm thinking transactional, um Litigators work with all kinds of stuff, uh images, audio
and all of that.
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But the products that I'm seeing, can do due diligence, for instance, ah much faster, much
cheaper and more accurately than ah a big team of junior associates.
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So it's...
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you get a due diligence report in a matter of hours as opposed to a month of a big team
with sort of numerous iterations.
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I don't know if that answers your question.
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What do you think about this?
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Yeah, so I have been using AI side by side on legal work for my business for about six
months.
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And it started with a simple labor and employment matter.
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We were hiring somebody from a firm with a little bit of overlap, and they had some
non-compete language.
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And we hired a L &E attorney to advise us.
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And in parallel, I asked all the questions.
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I wrote down all the questions that I asked the attorney about how we keep from running
afoul of that non-compete.
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And I asked the attorney, and then I asked AI.
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And the answers were very close.
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the added benefit that I got.
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And this was my first experiment.
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I've got lots of examples, but.
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What the AI did better was roleplay.
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So I have a custom GPT that's trained on, I call it my co-CEO.
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So it has as training materials, it has our core values, it has our pitch deck, it has our
quarterly all hands meeting notes and deck.
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has, we do uh periodic
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retreats with leadership where we map out the next quarter.
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It has all that information as training materials.
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So then I role played with it.
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It has our org chart.
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I mean, it has a bunch of stuff.
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It knows everything about us.
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It even has our operating agreement and corporate docs in there.
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I asked it the role playing part because it knew us so well.
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And this was the first time that we had used this attorney.
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And he did a great job, by the way.
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um
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But when we role played and said, OK, how can we construct this role?
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And again, it had the language from the non-compete.
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It did a fantastic job.
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It wrote the job description for me because it knew my business.
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It knew where we had needs.
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It even placed it on the org chart in the reporting structure that, made the most sense
because I had the guy's CV that I also uploaded.
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Like, these are his capabilities.
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Because we want to be careful.
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Like, as a young company, last thing you want to get
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do is get a lawsuit against you um for something like that.
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So it was incredible with how the role playing part.
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And um I think it was a uh function of I was able to train it on our organization, whereas
it would have taken a lot of time for me to train the attorney to really understand us.
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No doubt about that.
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And you're not uh the exception.
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There's a lot of clients who use uh either out-of-the-box tools or custom-made, know,
customized GPTs uh to either double-check the legal work or, frankly, do the legal work
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themselves.
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And then they have uh law firms just review that and sign on.
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We're not talking about multi-billion dollar transactions.
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Fine, that's probably a few years away, right?
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But uh we are talking about uh basic uh questions that uh sometimes take people a week or
two to get answers to, because attorneys are busy and especially if it's a small question,
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you may not get...
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uh
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the answer right away, right?
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You need to take a spot on the queue, right?
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And then by the time the attorney gets to your question, that's when you'll get the
response.
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ah So people kind of are circumventing the queue, right?
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They circumvent, you know, they go around the queue and they get the answer.
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They ask the attorney to spend sort of a few minutes to just take a look at the
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response and bless it or curse it for that matter.
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uh the other thing is uh law firms, uh AI enabled law firms, Traditional ones uh have
started using it to great effect.
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I just saw a post by uh Michael Huseby uh from the investment lawyers, the fund formation
lawyers.
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who said that he routinely now checks at least two tools before sort of delving into the
source material himself.
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it's not, you know, Michael is not the exception either.
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He's at the cutting edge of the profession, I would say, but it is becoming a lot more
common for people to do that.
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And the responses are good.
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That's the wonderful thing and the scary thing, right?
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The responses are good.
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um The thing that really brought me to this space, one of the conversations that really
brought me to this space was actually in the early days when um Chad GPC just came out, I
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had a...
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with a friend of mine, a very experienced capital markets partner, uh and I asked him
whether he um had experimented with ChetGPC, and he told me, yeah, I was actually short on
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time, and I needed to prepare for this management interview, management due diligence uh
interview.
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um So I asked ChetGPC if for
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for kicks, right, for the hell of it.
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um I asked that to prepare an agenda, right, a list of questions to ask without betraying
any client confidences, without the name of the client just said, this is the company that
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is um about to issue some public debt.
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uh What kind of questions should I ask?
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I am an experienced attorney, you know, know the drill, right?
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The prompt is simple enough.
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And he said that out of the...
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he limited it to something like 20 questions.
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uh He said out of the 20 questions, 15 were completely on point, um things that he would
have asked himself.
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Two or three were probably questions that he wouldn't ask, but they weren't horrible.
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And two or three were actually things that he didn't think about, but he should have
asked.
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And that's something that he has been doing his entire life.
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If at the very early stage the technology is such that it can...
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suggests something new to very experienced lawyer, then there is really something to that
technology that uh holds tremendous potential.
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And uh that was one of the reasons that kind of pushed me into this uh current role.
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Yeah.
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You know, another thing I used it on is, uh, I experiment with a lot of the different
models.
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There's really kind of four in my rotation now, Grok, Claude, Gemini, and Chagy BT.
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and I used Grok for this and it did really well when Grok four came out.
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It was, uh, that's when I started paying more attention.
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I took our four nine a program, which is like around kind of shadow equity, um, kind of
stock option incentives and
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that had been drawn up by a lawyer and I ran it through and asked, I used to be an auditor
and I worked for Bank of America in corporate audit, doing anti-money laundering audit and
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technology audit.
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So I've got a risk management background and I coached it to go through the entire
document.
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It's about 40 pages long and give me a risk priority number, like identify every risk in
the
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in the program and then risk it something called RPN we use in the audit world, risk
priority number.
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It's um what is the magnitude of the risk?
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Should it materialize?
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It's severity detection and likely of occurrence.
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So I had it multiply those three things and give it a numeric score and rank it in
descending order.
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So the highest risk came up top.
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And it gave me detailed breakdown in each, you know, what the likelihood of severity, um
what is the likelihood of occurrence and what is the likelihood of detection?
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How would you know if this risk were to materialize?
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In the risk management world, that's uh a thing.
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um And it did incredible work helping us.
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I took that output, handed it to my lawyer.
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He was like,
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Okay, yeah, this is, this is a good starting point because the top three things on here,
we ought to, uh, we ought to remediate this, this and this.
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Don't worry about not really an issue given the context, but I was, this was an untrained,
this was not a legal specific tool.
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wasn't using a custom GPT like in my, my co CEO that knows my business and it hit it out
of the park.
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I've got dozens of examples, like just over the last six months, and I'm a small buyer of
legal services.
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I don't know what we spend.
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mean, it's more than six figures a year, but it's not a huge, it's not millions of
dollars.
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Um, and just in six months, I have probably, I don't know, I'm guessing eight to 10 really
compelling examples of where, uh, it saved me money, time, or both.
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Not surprised at all.
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Not surprised at all.
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will say ah that foundational models, I'd be wary of using them uh for Betta Farm kinds of
things.
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True.
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uh For uh basic level stuff, for stuff that is uh not Betta Farm.
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The way you are using it is extremely, extremely right.
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So you're basically asking questions, you're getting the input, and then you have it
double-checked by your professionals.
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That is certainly the way to go.
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There are solutions either being developed or that have been developed that I would say
take this a bit further.
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And it's no longer necessary for you to have a deep understanding of what you're looking
for, what you actually want to take to your lawyer, to your outside counsel.
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ah It will be sort of automatic.
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It will ask the right questions.
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The playbooks are there.
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The workflows are there.
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uh All you need to do is provide the information to the tool.
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um Importantly enough, the better tools are kind of going the agents accrued.
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Everybody's talking about the agents accrued and they are flagging ah that something ought
to be reviewed.
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Right?
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So if somebody gets a document in an email, the system will recognize that it's a legal
document and it will say, do you want
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the system to kind of run some kind of an analysis.
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Do you want to set the parameters of the analysis?
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Do you want to rely on the preset parameters of the analysis?
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And those are impressive, very impressive.
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So uh high level analysis is definitely something that is already there and it's at least
comparable to the average lower uh
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of the relevant seniority.
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ah The in-depth solutions are things that are still being built.
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The ecosystem is still in its nascency, It's infancy, I should say.
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It's very early days.
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um Despite all the headlines, despite all the great successes that we've seen,
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it's still not at all clear who the winners will be.
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It's still something that is very much an open race.
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Yeah.
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You know, when you and I talked last time, you brought up an interesting angle on
something that I've been thinking about quite deeply.
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that is, and my listeners have heard many times me talk about the foundational fundamental
characteristics of the law firm world that create headwinds towards innovation and
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transformation.
210
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uh
211
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Transformation and innovation um aren't necessarily the same thing.
212
00:19:43,686 --> 00:19:48,979
um Transformation has much greater magnitude.
213
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Innovation can lead to transformation.
214
00:19:50,890 --> 00:20:02,077
um But for real transformation, I feel like there is a lot of legacy, cultural barriers.
215
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um
216
00:20:03,616 --> 00:20:12,492
Again, fundamental business structures like the partnership model that very much
prioritizes profit taking at year end.
217
00:20:12,713 --> 00:20:17,495
the concept of R &D in a law firm is a bit foreign.
218
00:20:17,556 --> 00:20:22,339
They don't tend to do traditional R &D.
219
00:20:22,339 --> 00:20:27,006
And you brought up a good point that I want to expand on a little bit.
220
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I guess let me also say the
221
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adversity towards risk that lawyers that mindset tends to have as they're trained to be
risk averse.
222
00:20:40,612 --> 00:20:52,916
Um, and you brought up a good point, which I hadn't really thought about before, which was
law firms make investments that are risky all the time in like opening up new offices and
223
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areas.
224
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And I thought that was a good counterpoint.
225
00:20:55,557 --> 00:21:00,918
I still think my, I still think my original point is valid.
226
00:21:01,098 --> 00:21:08,024
in terms of traditional R &D, like explain how law firms take risks.
227
00:21:08,024 --> 00:21:09,545
I mean, that was one good example.
228
00:21:09,545 --> 00:21:10,606
We can expand on that.
229
00:21:10,606 --> 00:21:15,720
There's maybe others like they do take risks, correct?
230
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They do, they do.
231
00:21:17,104 --> 00:21:22,066
And just to be clear, Ted, I was not disagreeing with you.
232
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Everything you said is valid, right?
233
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Lawyers are risk averse.
234
00:21:27,628 --> 00:21:30,529
The partnership model is the partnership model.
235
00:21:30,529 --> 00:21:40,953
uh Where I sort of diverged a little bit from what you and a lot of others are saying is,
uh
236
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This notion that law firms are just uh short-termist uh profits at the end of the year is
ah the ultimate goal, and there is sort of no recognition or no ability to make
237
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investments.
238
00:21:59,877 --> 00:22:10,820
um Law firms make investments all the time, whether it's opening up a new office, hiring a
very
239
00:22:11,980 --> 00:22:16,643
impressive lateral partner or a group of lateral partners, right?
240
00:22:16,944 --> 00:22:27,151
And it's the same problem with consensus building that people are talking about when
they're talking about uh technology adoption, right?
241
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um How do you bring on board somebody who doesn't see immediate benefits from that
technology in his or her own practice, right?
242
00:22:40,760 --> 00:22:47,563
A valid point, true, some people will benefit more and some people will benefit less.
243
00:22:48,284 --> 00:23:00,571
However, it is absolutely the same thing when I'm at a global law firm and somebody says,
we should open an office in Indonesia.
244
00:23:00,671 --> 00:23:09,776
If my practice is very much US centric or UK centric and my clients are not looking at
Indonesia,
245
00:23:09,776 --> 00:23:15,578
to invest in that uh jurisdiction, how am I going to benefit?
246
00:23:15,578 --> 00:23:16,659
I won't.
247
00:23:17,259 --> 00:23:27,623
And yet there is the notion that somehow the firm is bigger than individual partners or
individual practice groups.
248
00:23:27,623 --> 00:23:39,468
uh And it's um the same with uh lateral partners or electing the current cohort of
partners, homegrown partners.
249
00:23:39,504 --> 00:23:40,284
It's the same thing.
250
00:23:40,284 --> 00:23:45,127
ah You don't necessarily know how many of them are going to be successful.
251
00:23:45,127 --> 00:23:53,610
You don't know if the investment, this is an investment, ah if that investment is going um
to pay for itself.
252
00:23:54,251 --> 00:23:56,331
And yet law firms routinely do it.
253
00:23:56,331 --> 00:24:06,672
ah And the truth of the matter is uh when people imagine people on the outside,
254
00:24:06,672 --> 00:24:09,594
sort of not having worked at law firms.
255
00:24:09,594 --> 00:24:16,778
They imagined law firms to be almost like Greek democracies, right?
256
00:24:16,939 --> 00:24:26,865
Where everybody uh gets a vote and you need to convince pretty much everyone uh in order
to get a decision through.
257
00:24:26,865 --> 00:24:30,967
That is just not the case for big law firms.
258
00:24:31,928 --> 00:24:34,890
Big law firms are run by management.
259
00:24:34,890 --> 00:24:36,391
um
260
00:24:37,121 --> 00:24:41,134
The management does consult with the rank and file.
261
00:24:41,134 --> 00:24:44,806
um There are multiple reporting lines.
262
00:24:44,806 --> 00:24:52,822
There's multiple ways in which the management solicits input um from the partnership.
263
00:24:52,822 --> 00:24:55,603
And they're doing a marvelous job of that.
264
00:24:55,884 --> 00:25:01,007
But ultimately, it is the management that needs to be convinced.
265
00:25:01,007 --> 00:25:06,573
And then once the management posits something to the partnership, the partnership
266
00:25:06,573 --> 00:25:11,694
tends to listen, which is not to say that it's a rubber stamp, right?
267
00:25:11,694 --> 00:25:21,527
There are situations where the partnership is going to be opposed and will say, well,
actually, no, we don't like this idea.
268
00:25:21,807 --> 00:25:28,479
But by and large, it's more common for people to trust their management.
269
00:25:28,479 --> 00:25:30,269
Otherwise, they wouldn't have elected them, right?
270
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um So the management can and does um
271
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propose things that are sort of inherently risky.
272
00:25:39,905 --> 00:25:46,149
And it's, it's no different with technology adoption is what I'm saying, right?
273
00:25:46,229 --> 00:26:02,679
The management uh has been talking to the partnerships at pretty much all the big law
firms in the world, telling them, guys, we have to be um at least cognizant of the risk.
274
00:26:03,212 --> 00:26:15,563
We have to be least cognizant of the risk that the poses to the profession, and we have to
explore how we make best use of this technology without running afoul of our professional
275
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duties and without ah getting in trouble with our clients.
276
00:26:20,407 --> 00:26:24,049
And our clients demand it, we have to follow.
277
00:26:24,050 --> 00:26:28,454
That's the nature of the law firm environment.
278
00:26:28,454 --> 00:26:30,535
ah
279
00:26:31,140 --> 00:26:37,504
Hopefully, this once again, this answers your question, but let me know if you'd like me
to expand on it.
280
00:26:37,504 --> 00:26:38,675
No, that makes sense.
281
00:26:38,675 --> 00:26:41,316
Let's have a little debate here.
282
00:26:41,316 --> 00:26:50,661
um I would argue that the law firm business model has limited ability to scale.
283
00:26:50,661 --> 00:26:55,464
um And I'll tell you what I'm basing that on.
284
00:26:55,464 --> 00:26:57,635
We talked a little bit about it the last time.
285
00:26:57,635 --> 00:27:07,030
The largest law firm in the world, K &E, roughly $8 billion in revenue, is one fifth the
size of the smallest of the big four.
286
00:27:07,328 --> 00:27:16,443
If you add up all of the revenues of the top five law firms in the world, they have like 6
% of market share.
287
00:27:16,443 --> 00:27:23,467
If you look at the big four, they have like over 90 % of the audit work of all publicly
traded companies.
288
00:27:23,467 --> 00:27:25,988
It's extremely fragmented.
289
00:27:26,088 --> 00:27:31,731
So no firm has been able to scale, even K &E, which is an outlier at 8 billion.
290
00:27:31,831 --> 00:27:37,184
The average revenue at an AMLAL 100 firm is around 1 billion.
291
00:27:37,874 --> 00:27:44,201
Why do we think the current model accommodates scale?
292
00:27:47,365 --> 00:27:58,955
There are multiple reasons why uh the legal market is more fragmented than the big four
market, right, than the audit market.
293
00:27:58,955 --> 00:27:59,976
uh
294
00:28:00,888 --> 00:28:04,189
I'd say some of it has to do with barriers to entry.
295
00:28:04,229 --> 00:28:19,416
Some of it has to do with the fact that uh we are talking about different jurisdictions,
some of which are less uh susceptible to be folded into your practice.
296
00:28:19,416 --> 00:28:25,658
ah And some of it is just uh the fact that lawyers
297
00:28:28,111 --> 00:28:30,733
Culture is probably a bit more important.
298
00:28:30,733 --> 00:28:33,114
I know Big Four uh fairly well.
299
00:28:33,114 --> 00:28:34,215
I've worked with them.
300
00:28:34,215 --> 00:28:38,457
They used to be clients of mine, uh great people working there.
301
00:28:38,457 --> 00:28:41,379
uh My wife actually worked for a Big Four firm.
302
00:28:41,379 --> 00:28:54,667
uh At a certain point, the Big Four became fairly, firms within the Big Four became...
303
00:28:55,415 --> 00:28:58,596
I'd say pretty much mirror images of one another.
304
00:28:59,037 --> 00:29:04,599
Culturally, they're very similar, um or so it seems from the outside.
305
00:29:04,939 --> 00:29:06,340
Law firms are different.
306
00:29:06,340 --> 00:29:08,361
uh that's the truth of it.
307
00:29:08,361 --> 00:29:17,604
um Integrating two big law firms is a major challenge.
308
00:29:17,625 --> 00:29:23,707
Integrating 10 big law firms is a task that very few
309
00:29:23,757 --> 00:29:25,849
have been able to do successfully.
310
00:29:25,849 --> 00:29:39,080
Actually, Linklater has done that um in the 90s when it merged the Alliance firms, as they
were known at the time, and uh sort of expanded it seriously.
311
00:29:39,080 --> 00:29:46,086
um There have been some good examples, and there have been some bad examples, and everyone
knows it.
312
00:29:46,086 --> 00:29:48,267
I'm not even going to talk about that.
313
00:29:48,268 --> 00:29:52,815
So um law firms are not...
314
00:29:52,815 --> 00:29:56,115
looking to be like the big four.
315
00:29:56,115 --> 00:30:03,915
Law firms do not have ambitions to be sort of a Fortune 500 company.
316
00:30:04,795 --> 00:30:08,615
Some of it has to do with the restriction of outside investments in law firms.
317
00:30:08,615 --> 00:30:18,155
Some of it has to do with the ethical and professional restrictions that are imposed on
lawyers.
318
00:30:18,395 --> 00:30:21,314
But ultimately, the...
319
00:30:21,314 --> 00:30:29,936
Firms are not going to invest billions and billions of dollars um in legal AI.
320
00:30:29,936 --> 00:30:30,597
They won't.
321
00:30:30,597 --> 00:30:39,179
uh Solutions need to be sensible in the context of the law firm model that exists right
now.
322
00:30:40,059 --> 00:30:50,742
That leaves open the question of, is it possible to build a technology company that
becomes a law firm?
323
00:30:50,742 --> 00:31:01,611
right, the AI native law firms that Y Combinator has called for and that uh have sprung
up, uh know, Crosby comes to mind and the others.
324
00:31:01,611 --> 00:31:05,854
uh And that's an experiment.
325
00:31:05,914 --> 00:31:11,398
That's an experiment that uh we are still waiting to see the outcome.
326
00:31:14,312 --> 00:31:30,653
If it does work, um the value of those businesses will be tremendously higher than ah that
of a traditional law firm.
327
00:31:30,653 --> 00:31:33,115
They're going to be valued differently.
328
00:31:34,096 --> 00:31:36,037
The multiples will be higher.
329
00:31:36,337 --> 00:31:43,582
And in a sense, for some of the more ambitious law firms,
330
00:31:44,687 --> 00:31:52,151
probably outside of the Amlo 100, uh mid-sized law firms, smaller law firms.
331
00:31:52,291 --> 00:31:58,114
This is clearly a path that they can take, and they can compete with the big guys.
332
00:31:58,594 --> 00:32:05,618
And ah that's not an existential threat at the moment.
333
00:32:05,618 --> 00:32:09,420
I wouldn't call it that, but it is a threat down the line.
334
00:32:09,420 --> 00:32:13,542
And it is something that uh
335
00:32:13,674 --> 00:32:32,610
I would certainly consider if I were running a successful mid-market firm or a small firm
of several partners with technology uh using the technological footprint, they can
336
00:32:32,610 --> 00:32:36,994
certainly compete with the big guys and that can scale quickly.
337
00:32:37,134 --> 00:32:41,878
For big firms, uh the legacy oh systems are
338
00:32:42,230 --> 00:32:55,995
difficult to replace uh and that's not a path that I think any big firm is probably going
to explore, throwing out the baby with the bath water and um building completely from
339
00:32:55,995 --> 00:32:56,966
scratch.
340
00:32:57,228 --> 00:33:06,658
Yeah, I have laid out a blueprint for, I call it a big law 2.0 blueprint for
transformation.
341
00:33:06,658 --> 00:33:17,974
I would, if I were in that position leading a large law firm, I think, I'm not a lawyer,
but I've worked with more than half the AMLaw in roughly 20 years.
342
00:33:18,155 --> 00:33:20,277
And so I know a lot about how they work.
343
00:33:20,277 --> 00:33:27,082
I've seen a really good cross-sectional view and some of the opportunities and challenges
inside these organizations.
344
00:33:27,574 --> 00:33:44,629
If I were running one of these, I would be advocating to deploy a plan like that
blueprint, which is basically take a non-trivial amount of bottom line revenue and deploy
345
00:33:44,629 --> 00:33:56,481
it into an entirely new structure, not a partnership, uh one that's a C-corp led by
professional management with a board and
346
00:33:56,481 --> 00:33:58,072
outside investors.
347
00:33:58,072 --> 00:34:04,718
And obviously we have, you know, the ABA model rule five four that prevents legal,
non-legal ownership at the moment.
348
00:34:04,718 --> 00:34:10,942
But there are a few States now where, you could, deploy this in a sandbox.
349
00:34:11,243 --> 00:34:15,716
And I would do this incrementally with a small portion.
350
00:34:15,716 --> 00:34:25,566
I think I outlined 20%, as a maybe starting point, because I agree with you that it's not,
you're not going to be able to take.
351
00:34:25,566 --> 00:34:37,257
You know, there's legacy um barriers, legacy baggage in these existing organizations that
will make it very difficult.
352
00:34:37,257 --> 00:34:44,964
So starting clean with a traditional governance model, you know, that's one of the reasons
why I think that law firms aren't able to scale.
353
00:34:44,964 --> 00:34:46,225
It's their governance model.
354
00:34:46,225 --> 00:34:51,500
There's one, there's many, but one of them, you know, in a traditional C-corp,
355
00:34:51,500 --> 00:34:53,351
You have a group of investors.
356
00:34:53,811 --> 00:34:54,632
elect a board.
357
00:34:54,632 --> 00:35:09,580
That board installs professional management that are fully empowered and accountable and
heavily invested with dollars in the success um of that stakeholder value.
358
00:35:09,580 --> 00:35:14,403
um That's not the case in law firms.
359
00:35:14,403 --> 00:35:18,445
Non-legal professionals are typically not always empowered.
360
00:35:18,445 --> 00:35:20,288
um
361
00:35:20,288 --> 00:35:33,070
it's difficult from a recruiting perspective to take a CTO from Amazon and hire him at a
law firm where he's got stock options and he's fully empowered.
362
00:35:33,070 --> 00:35:41,287
um so I think, I think we kind of need a little bit of a uh reset in a number of different
areas, including the governance model.
363
00:35:41,287 --> 00:35:41,647
I don't know.
364
00:35:41,647 --> 00:35:42,678
Do you agree?
365
00:35:43,790 --> 00:35:47,730
I think it's definitely a fascinating idea.
366
00:35:47,730 --> 00:35:50,270
I think that it has some value.
367
00:35:51,310 --> 00:36:03,070
I would still be wary if I were the CTO of Amazon of joining a startup like that.
368
00:36:04,210 --> 00:36:10,170
It's still sort of beholden to the lawyers as stakeholders.
369
00:36:10,190 --> 00:36:12,358
And no matter how
370
00:36:12,446 --> 00:36:25,758
much separation you want to build between the traditional law firm and this startup, um
the imprint uh of the law firm mentality is still going to be on it.
371
00:36:25,758 --> 00:36:34,465
um Obviously, the law firm will have a vested interest in the services.
372
00:36:35,310 --> 00:36:46,870
being rendered by this startup being sort of top-notch and not reflecting poorly on the
bigger brand.
373
00:36:47,310 --> 00:37:03,030
So if you were to say, there's sort of the bottom 20 % of the revenue in your example, you
cannot afford having a situation where even a small portion of it is not delivered to the
374
00:37:03,030 --> 00:37:03,930
same story.
375
00:37:04,498 --> 00:37:11,103
same or at least similar standard that your clients are used to.
376
00:37:11,103 --> 00:37:29,015
uh And even identifying that 20 % of revenues is difficult because some of it may well be
coming from the same clients that are included in the top 10 % of your revenue.
377
00:37:29,015 --> 00:37:34,238
So you really can't, if you've got a platinum
378
00:37:34,270 --> 00:37:41,915
or uh a client that is uh rated very highly within the organization.
379
00:37:43,497 --> 00:37:47,209
We always regard pretty much all the clients as important.
380
00:37:47,209 --> 00:38:02,810
But um let's say the client that generates the most revenue for the firm, if they generate
a lot of revenue and you take sort of a small portion of their work, which is
381
00:38:03,064 --> 00:38:12,678
simple low-level work and you want to be doing it out of the startup, that's where you
really get that reputational concern.
382
00:38:12,678 --> 00:38:29,444
um Not to say that oh none of this could be made, and in fact, some law firms are going
maybe not in exactly this direction, but they're uh doing something similar.
383
00:38:29,444 --> 00:38:31,845
Cleary comes to mind with ClearyX.
384
00:38:32,309 --> 00:38:32,689
Right.
385
00:38:32,689 --> 00:38:39,771
uh And it's, it's this idea of a playground.
386
00:38:39,771 --> 00:38:44,533
don't, I don't know if it necessarily has to be a separate uh entity.
387
00:38:44,533 --> 00:38:45,433
It could be.
388
00:38:45,433 --> 00:38:47,864
It doesn't have to be.
389
00:38:47,864 --> 00:38:59,597
The idea of a playground where those experiments happen and adoption happens and happens
faster than trying to roll it out to the entire firm.
390
00:39:00,101 --> 00:39:02,884
There that I definitely agree with you.
391
00:39:02,925 --> 00:39:19,045
I absolutely agree that that's the way for big law to sort of transform itself and use
that pocket of competences um as the um
392
00:39:20,809 --> 00:39:23,571
as the guiding light, right?
393
00:39:23,571 --> 00:39:35,711
If that pocket of competences, technological competences is successful and it does
generate revenue and it does keep the clients happy and clients swear by it and say,
394
00:39:35,711 --> 00:39:49,172
actually, you know what, what used to cost us a hundred K now costs us five and we are
still getting the same quality and it's much faster and it's
395
00:39:49,770 --> 00:39:52,512
it's technologically advanced.
396
00:39:52,512 --> 00:39:55,794
We understand what you're doing there.
397
00:39:55,854 --> 00:40:12,426
We want to work with you because not only are we getting the um expert advice from your
partners on the matters where we need expert advice, we are also getting the grant work,
398
00:40:12,426 --> 00:40:16,168
if you will, handled faster and more efficiently.
399
00:40:16,168 --> 00:40:17,449
That's when
400
00:40:17,505 --> 00:40:21,307
people will absolutely buy into it.
401
00:40:21,368 --> 00:40:25,831
We are talking about the advisory part of the work.
402
00:40:25,831 --> 00:40:40,460
uh The thing that I feel is often overlooked is how um time consuming the administrative
part of uh law firm life is.
403
00:40:41,001 --> 00:40:47,465
And that is another area where I think transformation could really be happening.
404
00:40:47,469 --> 00:41:06,954
uh law firms could adopt technology much faster when they're not weighing the gains
against um less billable hours uh for the sake of it, but rather um when they are
405
00:41:07,614 --> 00:41:15,607
essentially saying we are saving, you know, all the time saved or most of the time saved
is non-billable time, right?
406
00:41:15,607 --> 00:41:17,357
We actually have more
407
00:41:17,357 --> 00:41:19,900
time to dedicate to our clients.
408
00:41:20,242 --> 00:41:23,206
And that's a winning proposition.
409
00:41:23,427 --> 00:41:29,774
The business of law uh through digitization is definitely a winning proposition.
410
00:41:29,774 --> 00:41:30,854
Yeah.
411
00:41:30,894 --> 00:41:45,134
So speaking of that transition from kind of hourly billing to AFA work, you know, I have
heard people throw out, oh, the answer is outcome-based billing or it's value-based
412
00:41:45,134 --> 00:41:46,054
billing.
413
00:41:46,474 --> 00:41:48,154
That's not the end of the conversation.
414
00:41:48,154 --> 00:41:50,494
That's the beginning of the conversation.
415
00:41:50,974 --> 00:41:51,654
Yes.
416
00:41:51,654 --> 00:41:55,774
Because there's so much devil in the details around that.
417
00:41:55,774 --> 00:41:57,914
So you can't just say,
418
00:41:58,199 --> 00:42:09,625
I will, we will take some reasonable percentage of the value that we deliver because what
that neglects is supply and demand.
419
00:42:09,926 --> 00:42:15,909
Where do you draw that line of, let's say you've delivered a million dollars worth of
value.
420
00:42:15,909 --> 00:42:17,370
Well, we're going to ask for 20%.
421
00:42:17,370 --> 00:42:24,774
Okay, oh well, what's the law firm down the street going to ask for who does comparable?
422
00:42:24,942 --> 00:42:25,952
comparable quality.
423
00:42:25,952 --> 00:42:29,423
There's just so many variables.
424
00:42:29,583 --> 00:42:31,874
I don't see any real easy answers.
425
00:42:31,874 --> 00:42:42,407
And I read an article um about tech fees associated with um AI infrastructure.
426
00:42:42,407 --> 00:42:45,248
That's a whole other set of problems.
427
00:42:45,248 --> 00:42:50,370
um You they talked about day-to-day tools like maybe Harvey and Legora.
428
00:42:50,370 --> 00:42:51,910
um
429
00:42:51,916 --> 00:42:54,368
You know, you treat those like you do Microsoft Word.
430
00:42:54,368 --> 00:43:09,421
You don't bill your clients for Microsoft Word, but if you're doing some specialized task
that is very resource or tech intensive, maybe that could be something that you bill for
431
00:43:09,421 --> 00:43:11,083
separately in addition to your hours.
432
00:43:11,083 --> 00:43:18,249
So the pricing thing is really fascinating to me and I really don't feel that there are
lots any easy answers out there.
433
00:43:18,249 --> 00:43:18,569
I don't know.
434
00:43:18,569 --> 00:43:20,190
What is your take on that?
435
00:43:21,503 --> 00:43:30,680
There will be multiple models and I do not think that there is one right or wrong answer
really.
436
00:43:30,680 --> 00:43:32,100
I completely agree with you, Ted.
437
00:43:32,100 --> 00:43:50,533
I think that uh lawyers love analogies, so you indulge me and allow me to say that law
firms have offered, have always offered other services in addition to um
438
00:43:50,655 --> 00:43:52,185
There are primary services.
439
00:43:52,185 --> 00:43:57,167
um In some cases, that's actually part of the revenue.
440
00:43:57,167 --> 00:44:12,090
In some cases, that's a value add that is provided to the clients uh for free um to build
goodwill and strengthen the relationship, all of that.
441
00:44:12,090 --> 00:44:19,972
uh For as long as those services were uh ancillary,
442
00:44:19,986 --> 00:44:35,902
to the main work and did not directly impact on the service delivery, it certainly made
sense that most of those were provided for free.
443
00:44:36,262 --> 00:44:41,084
Now I think we're entering into a different world where
444
00:44:41,768 --> 00:44:54,834
It's almost like clients might have a choice, and in fact they do have a choice in certain
situations where you might say to the clients, we can do this uh due diligence document
445
00:44:54,834 --> 00:44:57,775
review the traditional way.
446
00:44:57,775 --> 00:45:01,637
We'll put an army of uh junior lawyers on this.
447
00:45:01,637 --> 00:45:06,199
They will sort of bill X number of hours.
448
00:45:06,199 --> 00:45:10,020
We will negotiate with you and that's going to be
449
00:45:11,747 --> 00:45:15,208
$500,000 for the sake of the argument, right?
450
00:45:17,028 --> 00:45:27,628
Or you can have it done by a tool that we've bought, that we are using, we are subscribed
for it.
451
00:45:28,228 --> 00:45:31,568
We think it's a good tool, we like it.
452
00:45:31,968 --> 00:45:34,068
The accuracy is there.
453
00:45:34,068 --> 00:45:40,630
And then you can either ask us to double check, do a selective
454
00:45:40,630 --> 00:45:55,397
verification process, or you might say, you know what, none of this matters to me, I'm
just happy for you uh to run the tool with no additional uh lawyer time added on top of
455
00:45:55,397 --> 00:45:56,287
that fee.
456
00:45:56,287 --> 00:45:58,308
um
457
00:45:59,923 --> 00:46:10,816
I will posit, I will sort argue that in these three situations, you have, know, and you
still have the tool in the background.
458
00:46:10,816 --> 00:46:24,449
So if you're running that analysis, that due diligence, the traditional way, you might
still enable your team to use the tool to do sort of the first run through the due
459
00:46:24,449 --> 00:46:26,559
diligence materials, right?
460
00:46:26,559 --> 00:46:29,660
ah Do you...
461
00:46:31,365 --> 00:46:41,573
Do you charge the client less for the traditional services because your people spent 80
hours as opposed to 100 hours on it?
462
00:46:41,573 --> 00:46:50,721
ah Do you charge the client more for the time it takes to review in the second scenario?
463
00:46:50,721 --> 00:47:00,012
Because you're like, actually, that review needs to be done not by junior lawyers, but by
people who are more senior who can actually spot
464
00:47:00,012 --> 00:47:03,754
ah the things that the solution might have missed.
465
00:47:03,754 --> 00:47:20,091
ah And do you charge sort of, do you pass on the service, the tool at cost in the third
scenario, or do you actually say, well, we are losing the revenue from the traditional
466
00:47:20,091 --> 00:47:20,501
way.
467
00:47:20,501 --> 00:47:27,944
um So that tool will cost you something, or you can go ahead and.
468
00:47:27,944 --> 00:47:31,584
get a subscription yourself and run it on the data room.
469
00:47:31,927 --> 00:47:33,588
Those are the...
470
00:47:33,729 --> 00:47:37,272
And once again, we're just scratching the surface here, right?
471
00:47:37,272 --> 00:47:50,062
You literally have all kinds of possibilities and all kinds of business models, and some
firms will be heavily reliant on the technological tools and others will not.
472
00:47:50,062 --> 00:47:56,287
They will prefer to uh stick to the traditional way for as long as they can.
473
00:47:56,287 --> 00:47:57,388
And, you know, that...
474
00:47:57,388 --> 00:48:03,388
that has to do with the risk aversion and the...
475
00:48:04,940 --> 00:48:10,665
traditionalism and conservatism, healthy conservatism of the legal profession.
476
00:48:10,668 --> 00:48:12,539
Yeah, that makes sense.
477
00:48:12,539 --> 00:48:15,060
Well, I hate that we're out of time.
478
00:48:15,060 --> 00:48:18,562
I have thoroughly enjoyed this conversation.
479
00:48:19,983 --> 00:48:34,381
it's not, we have lots of lawyers on the show, but I think your role as having been a
longtime partner at a major firm and now investing in the space gives some interesting
480
00:48:34,381 --> 00:48:35,972
perspective there.
481
00:48:35,972 --> 00:48:40,314
Because I see varying levels of buy-in.
482
00:48:40,450 --> 00:48:46,913
on just how transformational this tech is going to be in the industry.
483
00:48:46,913 --> 00:48:49,054
And I feel like you get it.
484
00:48:49,054 --> 00:48:54,155
um have lots of friends in the space having been around for a while.
485
00:48:54,356 --> 00:49:07,461
And ones who are really smart and who I respect to think I'm over indexing on the
transformational magnitude, I don't think that I am.
486
00:49:07,461 --> 00:49:09,964
um
487
00:49:09,964 --> 00:49:17,194
You know, law firms have been successful being the way that they've been for a really long
time.
488
00:49:17,194 --> 00:49:19,668
I just think, yeah, exactly.
489
00:49:19,668 --> 00:49:21,119
I think that gig is up though.
490
00:49:21,119 --> 00:49:21,879
I really do.
491
00:49:21,879 --> 00:49:23,620
Now, how soon?
492
00:49:23,874 --> 00:49:28,863
I had a guest on yesterday um who runs a VC.
493
00:49:28,863 --> 00:49:31,994
He's a partner at TLTF.
494
00:49:31,994 --> 00:49:36,226
And he was hesitant to lay out a timeline.
495
00:49:36,745 --> 00:49:41,217
I have less to lose and if I'm wrong, who cares?
496
00:49:41,217 --> 00:49:46,479
But I think that there will be no impact on revenues this year.
497
00:49:46,479 --> 00:49:54,842
I think very modest in 2026, but I think in 2027, there will be non-trivial, there will be
real impact.
498
00:49:54,842 --> 00:50:02,765
um And that is based on how fast I see this technology moving.
499
00:50:02,765 --> 00:50:05,506
And I speak to a lot of
500
00:50:05,666 --> 00:50:15,789
GCs and I they there is so much pent up demand for efficiency From their law firm
partners.
501
00:50:15,789 --> 00:50:28,633
I mean, it's they're screaming for it, you know as rates continue to go up so I don't know
last thought does that seem like a reasonable timeline in terms of When we'll see impact
502
00:50:28,633 --> 00:50:30,734
or you think it'll be sooner longer
503
00:50:34,031 --> 00:50:37,392
My prophetic capabilities are limited.
504
00:50:37,731 --> 00:50:43,211
I don't necessarily know what the timeline is.
505
00:50:43,211 --> 00:50:47,057
It sort of does depend on a lot of factors.
506
00:50:47,537 --> 00:50:53,960
I will agree with you wholeheartedly that the demand from the clients is there.
507
00:50:53,960 --> 00:50:59,947
um I will also say that there will be an impact.
508
00:50:59,947 --> 00:51:12,038
ah on revenues, law firm revenues, uh I might be a bit more contrarian in terms of the gig
is up.
509
00:51:12,038 --> 00:51:25,991
I actually think that there may well be some scenarios where law firms will improve their
revenues, or at least some law firms will improve their revenues by quite a bit.
510
00:51:26,435 --> 00:51:28,356
utilizing technology.
511
00:51:28,437 --> 00:51:35,462
it's more a question of if you are doing nothing with it, then you could be in trouble.
512
00:51:35,462 --> 00:51:51,254
ah If you are actually actively monitoring what's happening in the space, and you're
looking for ways to uh bring technology, sort of enlist the services of technology and um
513
00:51:51,254 --> 00:51:53,175
get it right,
514
00:51:53,189 --> 00:51:57,041
then you might be one of the beneficiaries.
515
00:51:57,041 --> 00:52:00,642
And there will be more than one sort group of beneficiaries.
516
00:52:00,822 --> 00:52:06,014
So look, I wish I had the proverbial crystal ball.
517
00:52:06,014 --> 00:52:07,505
I don't.
518
00:52:07,505 --> 00:52:14,648
But um the impact will be felt within the next couple of years, definitely.
519
00:52:14,648 --> 00:52:21,340
Whether it's going to be sort of a negative impact or a positive impact, I really do think
it will matter.
520
00:52:21,340 --> 00:52:22,811
Either it will depend on
521
00:52:23,251 --> 00:52:27,354
how people approach uh this whole situation.
522
00:52:28,435 --> 00:52:31,052
The ostrich approach is not the right approach.
523
00:52:31,052 --> 00:52:33,163
Well, and that's what I mean by the gig is up.
524
00:52:33,163 --> 00:52:44,528
The law firms not across the board, but Many many law firms have been extremely resistant
to tech, even the cloud.
525
00:52:44,528 --> 00:52:45,828
And that gig is up.
526
00:52:45,828 --> 00:52:46,458
Yeah.
527
00:52:46,458 --> 00:52:49,460
There's that, that is no longer going to fly that I'm certain of.
528
00:52:49,460 --> 00:52:52,070
I'll bet you my, I'll bet you the company.
529
00:52:52,391 --> 00:52:53,091
Yeah.
530
00:52:53,091 --> 00:52:54,012
Yeah.
531
00:52:54,012 --> 00:52:58,873
So yeah, it's been, we're going to make changes here.
532
00:52:58,873 --> 00:53:00,414
It's going to happen.
533
00:53:00,416 --> 00:53:04,847
and law firms are going to have to make investments, it's not optional.
534
00:53:04,847 --> 00:53:13,190
um When the chickens will come home to roost, that's up for debate, but they're coming.
535
00:53:13,190 --> 00:53:17,671
um So it's a fun time to be around.
536
00:53:17,671 --> 00:53:19,352
So this is a great conversation.
537
00:53:19,352 --> 00:53:21,372
really, I really enjoyed it.
538
00:53:21,372 --> 00:53:27,444
For folks that want to find out more about, you know, I think you have some great
commentary on LinkedIn.
539
00:53:27,444 --> 00:53:28,524
I haven't seen
540
00:53:28,672 --> 00:53:32,513
actual posts, but I've really enjoyed some of the comments that you made.
541
00:53:32,877 --> 00:53:36,085
Is that the best way for people to connect with you?
542
00:53:36,764 --> 00:53:38,105
Or they can just write to me.
543
00:53:38,105 --> 00:53:40,143
My email is on LinkedIn as well.
544
00:53:40,143 --> 00:53:44,798
I'm always happy to speak and thank you so much for having me on the podcast.
545
00:53:44,798 --> 00:53:46,671
I really enjoyed talking to you.
546
00:53:46,671 --> 00:53:47,751
Awesome.
547
00:53:47,851 --> 00:53:48,231
All right.
548
00:53:48,231 --> 00:53:50,731
Well, I'm sure we'll bump into each other.
549
00:53:51,731 --> 00:53:57,411
I do a lot of conferences out there, so I'm sure we'll bump into each other in person.
550
00:53:57,531 --> 00:54:01,471
But until then, thank you very much, and we'll chat again soon.
551
00:54:02,890 --> 00:54:03,311
All righty.
552
00:54:03,311 --> 00:54:04,251
Take care.
00:00:04,692
Lev, how are you this afternoon?
2
00:00:05,263 --> 00:00:06,649
I'm good, Ted.
3
00:00:06,649 --> 00:00:07,780
Yourself?
4
00:00:07,918 --> 00:00:08,959
I'm great.
5
00:00:08,959 --> 00:00:10,439
I'm doing great.
6
00:00:10,560 --> 00:00:13,521
I'm really looking forward to this conversation.
7
00:00:13,861 --> 00:00:26,869
You and I, this is very often the case on how I find guests for the podcast is I see
content or I have interactions on LinkedIn that align with what I know our audience likes
8
00:00:26,869 --> 00:00:27,709
to hear about.
9
00:00:27,709 --> 00:00:30,231
And you and I were on a thread.
10
00:00:30,231 --> 00:00:36,224
think it was, was that the Andrew Wang um meme or yeah.
11
00:00:37,292 --> 00:00:45,287
where he basically said, you know, AI is already replacing third year associate level
work.
12
00:00:45,287 --> 00:00:51,910
And there was a lot of debate, um good debate, but I liked a lot of the things you were
saying.
13
00:00:51,910 --> 00:00:57,653
So I'm looking forward to the conversation, but before we jump in, let's get you
introduced.
14
00:00:57,653 --> 00:01:05,037
So you were a former &A partner at Linklater's for 20 plus years and doing corporate law
work.
15
00:01:05,037 --> 00:01:06,126
um
16
00:01:06,126 --> 00:01:08,326
You're an economist by training.
17
00:01:08,546 --> 00:01:12,606
You got a lot of deep expertise in digital transformation.
18
00:01:13,006 --> 00:01:14,406
Fill in the gaps for us.
19
00:01:14,406 --> 00:01:19,406
Tell us about what your background is and what you're up to today.
20
00:01:19,731 --> 00:01:21,451
Not much to add.
21
00:01:21,451 --> 00:01:24,250
You summed it up perfectly, really.
22
00:01:24,271 --> 00:01:26,371
I am a lawyer.
23
00:01:26,371 --> 00:01:31,391
I spent 20 years in the legal profession working at Sullivan and Cromwell.
24
00:01:31,391 --> 00:01:32,711
That's where I started out.
25
00:01:32,711 --> 00:01:35,051
Then I moved to Link Laters.
26
00:01:35,311 --> 00:01:38,931
I did cross-border work, M &A.
27
00:01:39,211 --> 00:01:43,595
Worked in London, worked in Moscow, worked in New York.
28
00:01:43,860 --> 00:01:56,640
And about a year ago, I resigned from LinkLators to become a legal tech investor, a legal
tech angel investor for the time being.
29
00:01:56,860 --> 00:01:59,460
I invest in various legal tech startups.
30
00:01:59,460 --> 00:02:04,120
I advise legal tech startups, formally and informally.
31
00:02:04,120 --> 00:02:08,160
And I really like the space.
32
00:02:08,160 --> 00:02:09,460
What can I say?
33
00:02:09,520 --> 00:02:13,440
That's what brings me to all those threads about
34
00:02:13,795 --> 00:02:16,463
AI and legal and innovation.
35
00:02:17,102 --> 00:02:22,524
Well, so you've got an interesting perspective as somebody who practiced law for so many
years.
36
00:02:22,524 --> 00:02:36,288
And um what is your take on AI's capabilities as it relates to the area where you spent
most of your time in transactional work?
37
00:02:36,489 --> 00:02:40,050
Is it replacing?
38
00:02:40,406 --> 00:02:53,506
work done by attorneys today, if not how soon in the future will it be taking at least
some of those more mundane tasks and completing the lion's share of the work.
39
00:02:54,449 --> 00:03:09,445
I genuinely think that the capabilities of technology, even today, and I think that we're
in the early days, I think the capabilities are unimaginably impressive.
40
00:03:09,725 --> 00:03:11,186
Unimaginably impressive.
41
00:03:11,186 --> 00:03:20,010
ah I'm not thinking about it in terms of replacing lawyers or not replacing lawyers.
42
00:03:20,010 --> 00:03:22,351
That's a debate that we can have.
43
00:03:22,351 --> 00:03:23,663
ah
44
00:03:23,663 --> 00:03:37,447
It's more about can a system, can a tool ah do work that is comparable to a junior
associate or a mid-level associate?
45
00:03:37,447 --> 00:03:42,148
And the answer to that is absolutely it can, right?
46
00:03:42,148 --> 00:03:43,448
That's the truth of it.
47
00:03:43,448 --> 00:03:53,591
The best solutions out there without any question can definitely do the same work that a
junior associate can do.
48
00:03:53,907 --> 00:04:00,010
ah And many of the better ones can also do the work that a mid-level associate can do.
49
00:04:00,010 --> 00:04:07,494
um The pace of changes is what really strikes me.
50
00:04:07,494 --> 00:04:23,343
um I'd say two years ago ah when I just started looking at this, um it was difficult to
imagine, difficult to fathom that uh
51
00:04:23,343 --> 00:04:25,845
we'd be where we are today, right?
52
00:04:25,845 --> 00:04:32,449
ah The early chatbots work and have hopelessly riddled with uh hallucinations.
53
00:04:32,449 --> 00:04:41,596
uh It felt like the guardrails would uh take years to make and put in place.
54
00:04:41,596 --> 00:04:46,179
ah The reality is different, right?
55
00:04:46,179 --> 00:04:50,462
Philosophically, what we do as lawyers is we work with text.
56
00:04:50,462 --> 00:04:52,663
We work with a lot of text.
57
00:04:52,849 --> 00:05:02,423
I'm thinking transactional, um Litigators work with all kinds of stuff, uh images, audio
and all of that.
58
00:05:02,624 --> 00:05:17,051
But the products that I'm seeing, can do due diligence, for instance, ah much faster, much
cheaper and more accurately than ah a big team of junior associates.
59
00:05:17,051 --> 00:05:18,091
So it's...
60
00:05:18,277 --> 00:05:29,260
you get a due diligence report in a matter of hours as opposed to a month of a big team
with sort of numerous iterations.
61
00:05:29,742 --> 00:05:32,284
I don't know if that answers your question.
62
00:05:32,445 --> 00:05:33,903
What do you think about this?
63
00:05:33,903 --> 00:05:47,223
Yeah, so I have been using AI side by side on legal work for my business for about six
months.
64
00:05:47,603 --> 00:05:51,383
And it started with a simple labor and employment matter.
65
00:05:51,383 --> 00:05:56,883
We were hiring somebody from a firm with a little bit of overlap, and they had some
non-compete language.
66
00:05:56,883 --> 00:06:01,683
And we hired a L &E attorney to advise us.
67
00:06:01,702 --> 00:06:05,664
And in parallel, I asked all the questions.
68
00:06:05,664 --> 00:06:13,869
I wrote down all the questions that I asked the attorney about how we keep from running
afoul of that non-compete.
69
00:06:14,129 --> 00:06:18,811
And I asked the attorney, and then I asked AI.
70
00:06:18,972 --> 00:06:24,715
And the answers were very close.
71
00:06:24,715 --> 00:06:26,296
the added benefit that I got.
72
00:06:26,296 --> 00:06:27,667
And this was my first experiment.
73
00:06:27,667 --> 00:06:30,278
I've got lots of examples, but.
74
00:06:30,610 --> 00:06:35,192
What the AI did better was roleplay.
75
00:06:35,292 --> 00:06:43,075
So I have a custom GPT that's trained on, I call it my co-CEO.
76
00:06:43,075 --> 00:06:55,801
So it has as training materials, it has our core values, it has our pitch deck, it has our
quarterly all hands meeting notes and deck.
77
00:06:55,801 --> 00:06:59,062
has, we do uh periodic
78
00:06:59,062 --> 00:07:03,144
retreats with leadership where we map out the next quarter.
79
00:07:03,485 --> 00:07:06,126
It has all that information as training materials.
80
00:07:06,126 --> 00:07:07,767
So then I role played with it.
81
00:07:07,767 --> 00:07:08,908
It has our org chart.
82
00:07:08,908 --> 00:07:10,209
I mean, it has a bunch of stuff.
83
00:07:10,209 --> 00:07:12,030
It knows everything about us.
84
00:07:12,030 --> 00:07:16,152
It even has our operating agreement and corporate docs in there.
85
00:07:16,152 --> 00:07:20,595
I asked it the role playing part because it knew us so well.
86
00:07:20,595 --> 00:07:22,886
And this was the first time that we had used this attorney.
87
00:07:22,886 --> 00:07:24,417
And he did a great job, by the way.
88
00:07:24,417 --> 00:07:25,958
um
89
00:07:26,370 --> 00:07:30,772
But when we role played and said, OK, how can we construct this role?
90
00:07:30,772 --> 00:07:34,133
And again, it had the language from the non-compete.
91
00:07:34,133 --> 00:07:36,444
It did a fantastic job.
92
00:07:36,444 --> 00:07:40,196
It wrote the job description for me because it knew my business.
93
00:07:40,196 --> 00:07:41,936
It knew where we had needs.
94
00:07:41,936 --> 00:07:50,970
It even placed it on the org chart in the reporting structure that, made the most sense
because I had the guy's CV that I also uploaded.
95
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Like, these are his capabilities.
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Because we want to be careful.
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Like, as a young company, last thing you want to get
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do is get a lawsuit against you um for something like that.
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So it was incredible with how the role playing part.
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And um I think it was a uh function of I was able to train it on our organization, whereas
it would have taken a lot of time for me to train the attorney to really understand us.
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No doubt about that.
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And you're not uh the exception.
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There's a lot of clients who use uh either out-of-the-box tools or custom-made, know,
customized GPTs uh to either double-check the legal work or, frankly, do the legal work
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themselves.
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And then they have uh law firms just review that and sign on.
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We're not talking about multi-billion dollar transactions.
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Fine, that's probably a few years away, right?
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But uh we are talking about uh basic uh questions that uh sometimes take people a week or
two to get answers to, because attorneys are busy and especially if it's a small question,
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you may not get...
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uh
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the answer right away, right?
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You need to take a spot on the queue, right?
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And then by the time the attorney gets to your question, that's when you'll get the
response.
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ah So people kind of are circumventing the queue, right?
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They circumvent, you know, they go around the queue and they get the answer.
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They ask the attorney to spend sort of a few minutes to just take a look at the
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response and bless it or curse it for that matter.
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uh the other thing is uh law firms, uh AI enabled law firms, Traditional ones uh have
started using it to great effect.
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I just saw a post by uh Michael Huseby uh from the investment lawyers, the fund formation
lawyers.
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who said that he routinely now checks at least two tools before sort of delving into the
source material himself.
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it's not, you know, Michael is not the exception either.
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He's at the cutting edge of the profession, I would say, but it is becoming a lot more
common for people to do that.
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And the responses are good.
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That's the wonderful thing and the scary thing, right?
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The responses are good.
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um The thing that really brought me to this space, one of the conversations that really
brought me to this space was actually in the early days when um Chad GPC just came out, I
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had a...
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with a friend of mine, a very experienced capital markets partner, uh and I asked him
whether he um had experimented with ChetGPC, and he told me, yeah, I was actually short on
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time, and I needed to prepare for this management interview, management due diligence uh
interview.
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um So I asked ChetGPC if for
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for kicks, right, for the hell of it.
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um I asked that to prepare an agenda, right, a list of questions to ask without betraying
any client confidences, without the name of the client just said, this is the company that
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is um about to issue some public debt.
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uh What kind of questions should I ask?
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I am an experienced attorney, you know, know the drill, right?
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The prompt is simple enough.
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And he said that out of the...
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he limited it to something like 20 questions.
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uh He said out of the 20 questions, 15 were completely on point, um things that he would
have asked himself.
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Two or three were probably questions that he wouldn't ask, but they weren't horrible.
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And two or three were actually things that he didn't think about, but he should have
asked.
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And that's something that he has been doing his entire life.
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If at the very early stage the technology is such that it can...
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suggests something new to very experienced lawyer, then there is really something to that
technology that uh holds tremendous potential.
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And uh that was one of the reasons that kind of pushed me into this uh current role.
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Yeah.
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You know, another thing I used it on is, uh, I experiment with a lot of the different
models.
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There's really kind of four in my rotation now, Grok, Claude, Gemini, and Chagy BT.
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and I used Grok for this and it did really well when Grok four came out.
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It was, uh, that's when I started paying more attention.
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I took our four nine a program, which is like around kind of shadow equity, um, kind of
stock option incentives and
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that had been drawn up by a lawyer and I ran it through and asked, I used to be an auditor
and I worked for Bank of America in corporate audit, doing anti-money laundering audit and
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technology audit.
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So I've got a risk management background and I coached it to go through the entire
document.
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It's about 40 pages long and give me a risk priority number, like identify every risk in
the
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in the program and then risk it something called RPN we use in the audit world, risk
priority number.
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It's um what is the magnitude of the risk?
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Should it materialize?
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It's severity detection and likely of occurrence.
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So I had it multiply those three things and give it a numeric score and rank it in
descending order.
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So the highest risk came up top.
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And it gave me detailed breakdown in each, you know, what the likelihood of severity, um
what is the likelihood of occurrence and what is the likelihood of detection?
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How would you know if this risk were to materialize?
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In the risk management world, that's uh a thing.
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um And it did incredible work helping us.
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I took that output, handed it to my lawyer.
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He was like,
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Okay, yeah, this is, this is a good starting point because the top three things on here,
we ought to, uh, we ought to remediate this, this and this.
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Don't worry about not really an issue given the context, but I was, this was an untrained,
this was not a legal specific tool.
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wasn't using a custom GPT like in my, my co CEO that knows my business and it hit it out
of the park.
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I've got dozens of examples, like just over the last six months, and I'm a small buyer of
legal services.
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I don't know what we spend.
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mean, it's more than six figures a year, but it's not a huge, it's not millions of
dollars.
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Um, and just in six months, I have probably, I don't know, I'm guessing eight to 10 really
compelling examples of where, uh, it saved me money, time, or both.
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Not surprised at all.
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Not surprised at all.
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will say ah that foundational models, I'd be wary of using them uh for Betta Farm kinds of
things.
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True.
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uh For uh basic level stuff, for stuff that is uh not Betta Farm.
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The way you are using it is extremely, extremely right.
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So you're basically asking questions, you're getting the input, and then you have it
double-checked by your professionals.
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That is certainly the way to go.
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There are solutions either being developed or that have been developed that I would say
take this a bit further.
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And it's no longer necessary for you to have a deep understanding of what you're looking
for, what you actually want to take to your lawyer, to your outside counsel.
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ah It will be sort of automatic.
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It will ask the right questions.
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The playbooks are there.
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The workflows are there.
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uh All you need to do is provide the information to the tool.
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um Importantly enough, the better tools are kind of going the agents accrued.
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Everybody's talking about the agents accrued and they are flagging ah that something ought
to be reviewed.
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Right?
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So if somebody gets a document in an email, the system will recognize that it's a legal
document and it will say, do you want
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the system to kind of run some kind of an analysis.
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Do you want to set the parameters of the analysis?
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Do you want to rely on the preset parameters of the analysis?
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And those are impressive, very impressive.
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So uh high level analysis is definitely something that is already there and it's at least
comparable to the average lower uh
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of the relevant seniority.
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ah The in-depth solutions are things that are still being built.
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The ecosystem is still in its nascency, It's infancy, I should say.
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It's very early days.
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um Despite all the headlines, despite all the great successes that we've seen,
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it's still not at all clear who the winners will be.
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It's still something that is very much an open race.
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Yeah.
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You know, when you and I talked last time, you brought up an interesting angle on
something that I've been thinking about quite deeply.
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that is, and my listeners have heard many times me talk about the foundational fundamental
characteristics of the law firm world that create headwinds towards innovation and
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transformation.
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uh
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Transformation and innovation um aren't necessarily the same thing.
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um Transformation has much greater magnitude.
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Innovation can lead to transformation.
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um But for real transformation, I feel like there is a lot of legacy, cultural barriers.
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um
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Again, fundamental business structures like the partnership model that very much
prioritizes profit taking at year end.
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the concept of R &D in a law firm is a bit foreign.
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They don't tend to do traditional R &D.
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And you brought up a good point that I want to expand on a little bit.
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I guess let me also say the
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adversity towards risk that lawyers that mindset tends to have as they're trained to be
risk averse.
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Um, and you brought up a good point, which I hadn't really thought about before, which was
law firms make investments that are risky all the time in like opening up new offices and
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areas.
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And I thought that was a good counterpoint.
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I still think my, I still think my original point is valid.
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in terms of traditional R &D, like explain how law firms take risks.
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I mean, that was one good example.
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We can expand on that.
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There's maybe others like they do take risks, correct?
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They do, they do.
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And just to be clear, Ted, I was not disagreeing with you.
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Everything you said is valid, right?
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Lawyers are risk averse.
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The partnership model is the partnership model.
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uh Where I sort of diverged a little bit from what you and a lot of others are saying is,
uh
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This notion that law firms are just uh short-termist uh profits at the end of the year is
ah the ultimate goal, and there is sort of no recognition or no ability to make
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investments.
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um Law firms make investments all the time, whether it's opening up a new office, hiring a
very
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impressive lateral partner or a group of lateral partners, right?
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And it's the same problem with consensus building that people are talking about when
they're talking about uh technology adoption, right?
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um How do you bring on board somebody who doesn't see immediate benefits from that
technology in his or her own practice, right?
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A valid point, true, some people will benefit more and some people will benefit less.
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However, it is absolutely the same thing when I'm at a global law firm and somebody says,
we should open an office in Indonesia.
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If my practice is very much US centric or UK centric and my clients are not looking at
Indonesia,
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to invest in that uh jurisdiction, how am I going to benefit?
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I won't.
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And yet there is the notion that somehow the firm is bigger than individual partners or
individual practice groups.
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uh And it's um the same with uh lateral partners or electing the current cohort of
partners, homegrown partners.
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It's the same thing.
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ah You don't necessarily know how many of them are going to be successful.
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You don't know if the investment, this is an investment, ah if that investment is going um
to pay for itself.
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And yet law firms routinely do it.
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ah And the truth of the matter is uh when people imagine people on the outside,
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sort of not having worked at law firms.
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They imagined law firms to be almost like Greek democracies, right?
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Where everybody uh gets a vote and you need to convince pretty much everyone uh in order
to get a decision through.
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That is just not the case for big law firms.
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Big law firms are run by management.
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um
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The management does consult with the rank and file.
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um There are multiple reporting lines.
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There's multiple ways in which the management solicits input um from the partnership.
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And they're doing a marvelous job of that.
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But ultimately, it is the management that needs to be convinced.
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And then once the management posits something to the partnership, the partnership
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tends to listen, which is not to say that it's a rubber stamp, right?
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There are situations where the partnership is going to be opposed and will say, well,
actually, no, we don't like this idea.
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But by and large, it's more common for people to trust their management.
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Otherwise, they wouldn't have elected them, right?
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um So the management can and does um
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propose things that are sort of inherently risky.
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And it's, it's no different with technology adoption is what I'm saying, right?
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The management uh has been talking to the partnerships at pretty much all the big law
firms in the world, telling them, guys, we have to be um at least cognizant of the risk.
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We have to be least cognizant of the risk that the poses to the profession, and we have to
explore how we make best use of this technology without running afoul of our professional
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duties and without ah getting in trouble with our clients.
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And our clients demand it, we have to follow.
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That's the nature of the law firm environment.
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ah
279
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Hopefully, this once again, this answers your question, but let me know if you'd like me
to expand on it.
280
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No, that makes sense.
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Let's have a little debate here.
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um I would argue that the law firm business model has limited ability to scale.
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um And I'll tell you what I'm basing that on.
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We talked a little bit about it the last time.
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The largest law firm in the world, K &E, roughly $8 billion in revenue, is one fifth the
size of the smallest of the big four.
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If you add up all of the revenues of the top five law firms in the world, they have like 6
% of market share.
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If you look at the big four, they have like over 90 % of the audit work of all publicly
traded companies.
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It's extremely fragmented.
289
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So no firm has been able to scale, even K &E, which is an outlier at 8 billion.
290
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The average revenue at an AMLAL 100 firm is around 1 billion.
291
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Why do we think the current model accommodates scale?
292
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There are multiple reasons why uh the legal market is more fragmented than the big four
market, right, than the audit market.
293
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uh
294
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I'd say some of it has to do with barriers to entry.
295
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Some of it has to do with the fact that uh we are talking about different jurisdictions,
some of which are less uh susceptible to be folded into your practice.
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ah And some of it is just uh the fact that lawyers
297
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Culture is probably a bit more important.
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I know Big Four uh fairly well.
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I've worked with them.
300
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They used to be clients of mine, uh great people working there.
301
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uh My wife actually worked for a Big Four firm.
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uh At a certain point, the Big Four became fairly, firms within the Big Four became...
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I'd say pretty much mirror images of one another.
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Culturally, they're very similar, um or so it seems from the outside.
305
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Law firms are different.
306
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uh that's the truth of it.
307
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um Integrating two big law firms is a major challenge.
308
00:29:17,625 --> 00:29:23,707
Integrating 10 big law firms is a task that very few
309
00:29:23,757 --> 00:29:25,849
have been able to do successfully.
310
00:29:25,849 --> 00:29:39,080
Actually, Linklater has done that um in the 90s when it merged the Alliance firms, as they
were known at the time, and uh sort of expanded it seriously.
311
00:29:39,080 --> 00:29:46,086
um There have been some good examples, and there have been some bad examples, and everyone
knows it.
312
00:29:46,086 --> 00:29:48,267
I'm not even going to talk about that.
313
00:29:48,268 --> 00:29:52,815
So um law firms are not...
314
00:29:52,815 --> 00:29:56,115
looking to be like the big four.
315
00:29:56,115 --> 00:30:03,915
Law firms do not have ambitions to be sort of a Fortune 500 company.
316
00:30:04,795 --> 00:30:08,615
Some of it has to do with the restriction of outside investments in law firms.
317
00:30:08,615 --> 00:30:18,155
Some of it has to do with the ethical and professional restrictions that are imposed on
lawyers.
318
00:30:18,395 --> 00:30:21,314
But ultimately, the...
319
00:30:21,314 --> 00:30:29,936
Firms are not going to invest billions and billions of dollars um in legal AI.
320
00:30:29,936 --> 00:30:30,597
They won't.
321
00:30:30,597 --> 00:30:39,179
uh Solutions need to be sensible in the context of the law firm model that exists right
now.
322
00:30:40,059 --> 00:30:50,742
That leaves open the question of, is it possible to build a technology company that
becomes a law firm?
323
00:30:50,742 --> 00:31:01,611
right, the AI native law firms that Y Combinator has called for and that uh have sprung
up, uh know, Crosby comes to mind and the others.
324
00:31:01,611 --> 00:31:05,854
uh And that's an experiment.
325
00:31:05,914 --> 00:31:11,398
That's an experiment that uh we are still waiting to see the outcome.
326
00:31:14,312 --> 00:31:30,653
If it does work, um the value of those businesses will be tremendously higher than ah that
of a traditional law firm.
327
00:31:30,653 --> 00:31:33,115
They're going to be valued differently.
328
00:31:34,096 --> 00:31:36,037
The multiples will be higher.
329
00:31:36,337 --> 00:31:43,582
And in a sense, for some of the more ambitious law firms,
330
00:31:44,687 --> 00:31:52,151
probably outside of the Amlo 100, uh mid-sized law firms, smaller law firms.
331
00:31:52,291 --> 00:31:58,114
This is clearly a path that they can take, and they can compete with the big guys.
332
00:31:58,594 --> 00:32:05,618
And ah that's not an existential threat at the moment.
333
00:32:05,618 --> 00:32:09,420
I wouldn't call it that, but it is a threat down the line.
334
00:32:09,420 --> 00:32:13,542
And it is something that uh
335
00:32:13,674 --> 00:32:32,610
I would certainly consider if I were running a successful mid-market firm or a small firm
of several partners with technology uh using the technological footprint, they can
336
00:32:32,610 --> 00:32:36,994
certainly compete with the big guys and that can scale quickly.
337
00:32:37,134 --> 00:32:41,878
For big firms, uh the legacy oh systems are
338
00:32:42,230 --> 00:32:55,995
difficult to replace uh and that's not a path that I think any big firm is probably going
to explore, throwing out the baby with the bath water and um building completely from
339
00:32:55,995 --> 00:32:56,966
scratch.
340
00:32:57,228 --> 00:33:06,658
Yeah, I have laid out a blueprint for, I call it a big law 2.0 blueprint for
transformation.
341
00:33:06,658 --> 00:33:17,974
I would, if I were in that position leading a large law firm, I think, I'm not a lawyer,
but I've worked with more than half the AMLaw in roughly 20 years.
342
00:33:18,155 --> 00:33:20,277
And so I know a lot about how they work.
343
00:33:20,277 --> 00:33:27,082
I've seen a really good cross-sectional view and some of the opportunities and challenges
inside these organizations.
344
00:33:27,574 --> 00:33:44,629
If I were running one of these, I would be advocating to deploy a plan like that
blueprint, which is basically take a non-trivial amount of bottom line revenue and deploy
345
00:33:44,629 --> 00:33:56,481
it into an entirely new structure, not a partnership, uh one that's a C-corp led by
professional management with a board and
346
00:33:56,481 --> 00:33:58,072
outside investors.
347
00:33:58,072 --> 00:34:04,718
And obviously we have, you know, the ABA model rule five four that prevents legal,
non-legal ownership at the moment.
348
00:34:04,718 --> 00:34:10,942
But there are a few States now where, you could, deploy this in a sandbox.
349
00:34:11,243 --> 00:34:15,716
And I would do this incrementally with a small portion.
350
00:34:15,716 --> 00:34:25,566
I think I outlined 20%, as a maybe starting point, because I agree with you that it's not,
you're not going to be able to take.
351
00:34:25,566 --> 00:34:37,257
You know, there's legacy um barriers, legacy baggage in these existing organizations that
will make it very difficult.
352
00:34:37,257 --> 00:34:44,964
So starting clean with a traditional governance model, you know, that's one of the reasons
why I think that law firms aren't able to scale.
353
00:34:44,964 --> 00:34:46,225
It's their governance model.
354
00:34:46,225 --> 00:34:51,500
There's one, there's many, but one of them, you know, in a traditional C-corp,
355
00:34:51,500 --> 00:34:53,351
You have a group of investors.
356
00:34:53,811 --> 00:34:54,632
elect a board.
357
00:34:54,632 --> 00:35:09,580
That board installs professional management that are fully empowered and accountable and
heavily invested with dollars in the success um of that stakeholder value.
358
00:35:09,580 --> 00:35:14,403
um That's not the case in law firms.
359
00:35:14,403 --> 00:35:18,445
Non-legal professionals are typically not always empowered.
360
00:35:18,445 --> 00:35:20,288
um
361
00:35:20,288 --> 00:35:33,070
it's difficult from a recruiting perspective to take a CTO from Amazon and hire him at a
law firm where he's got stock options and he's fully empowered.
362
00:35:33,070 --> 00:35:41,287
um so I think, I think we kind of need a little bit of a uh reset in a number of different
areas, including the governance model.
363
00:35:41,287 --> 00:35:41,647
I don't know.
364
00:35:41,647 --> 00:35:42,678
Do you agree?
365
00:35:43,790 --> 00:35:47,730
I think it's definitely a fascinating idea.
366
00:35:47,730 --> 00:35:50,270
I think that it has some value.
367
00:35:51,310 --> 00:36:03,070
I would still be wary if I were the CTO of Amazon of joining a startup like that.
368
00:36:04,210 --> 00:36:10,170
It's still sort of beholden to the lawyers as stakeholders.
369
00:36:10,190 --> 00:36:12,358
And no matter how
370
00:36:12,446 --> 00:36:25,758
much separation you want to build between the traditional law firm and this startup, um
the imprint uh of the law firm mentality is still going to be on it.
371
00:36:25,758 --> 00:36:34,465
um Obviously, the law firm will have a vested interest in the services.
372
00:36:35,310 --> 00:36:46,870
being rendered by this startup being sort of top-notch and not reflecting poorly on the
bigger brand.
373
00:36:47,310 --> 00:37:03,030
So if you were to say, there's sort of the bottom 20 % of the revenue in your example, you
cannot afford having a situation where even a small portion of it is not delivered to the
374
00:37:03,030 --> 00:37:03,930
same story.
375
00:37:04,498 --> 00:37:11,103
same or at least similar standard that your clients are used to.
376
00:37:11,103 --> 00:37:29,015
uh And even identifying that 20 % of revenues is difficult because some of it may well be
coming from the same clients that are included in the top 10 % of your revenue.
377
00:37:29,015 --> 00:37:34,238
So you really can't, if you've got a platinum
378
00:37:34,270 --> 00:37:41,915
or uh a client that is uh rated very highly within the organization.
379
00:37:43,497 --> 00:37:47,209
We always regard pretty much all the clients as important.
380
00:37:47,209 --> 00:38:02,810
But um let's say the client that generates the most revenue for the firm, if they generate
a lot of revenue and you take sort of a small portion of their work, which is
381
00:38:03,064 --> 00:38:12,678
simple low-level work and you want to be doing it out of the startup, that's where you
really get that reputational concern.
382
00:38:12,678 --> 00:38:29,444
um Not to say that oh none of this could be made, and in fact, some law firms are going
maybe not in exactly this direction, but they're uh doing something similar.
383
00:38:29,444 --> 00:38:31,845
Cleary comes to mind with ClearyX.
384
00:38:32,309 --> 00:38:32,689
Right.
385
00:38:32,689 --> 00:38:39,771
uh And it's, it's this idea of a playground.
386
00:38:39,771 --> 00:38:44,533
don't, I don't know if it necessarily has to be a separate uh entity.
387
00:38:44,533 --> 00:38:45,433
It could be.
388
00:38:45,433 --> 00:38:47,864
It doesn't have to be.
389
00:38:47,864 --> 00:38:59,597
The idea of a playground where those experiments happen and adoption happens and happens
faster than trying to roll it out to the entire firm.
390
00:39:00,101 --> 00:39:02,884
There that I definitely agree with you.
391
00:39:02,925 --> 00:39:19,045
I absolutely agree that that's the way for big law to sort of transform itself and use
that pocket of competences um as the um
392
00:39:20,809 --> 00:39:23,571
as the guiding light, right?
393
00:39:23,571 --> 00:39:35,711
If that pocket of competences, technological competences is successful and it does
generate revenue and it does keep the clients happy and clients swear by it and say,
394
00:39:35,711 --> 00:39:49,172
actually, you know what, what used to cost us a hundred K now costs us five and we are
still getting the same quality and it's much faster and it's
395
00:39:49,770 --> 00:39:52,512
it's technologically advanced.
396
00:39:52,512 --> 00:39:55,794
We understand what you're doing there.
397
00:39:55,854 --> 00:40:12,426
We want to work with you because not only are we getting the um expert advice from your
partners on the matters where we need expert advice, we are also getting the grant work,
398
00:40:12,426 --> 00:40:16,168
if you will, handled faster and more efficiently.
399
00:40:16,168 --> 00:40:17,449
That's when
400
00:40:17,505 --> 00:40:21,307
people will absolutely buy into it.
401
00:40:21,368 --> 00:40:25,831
We are talking about the advisory part of the work.
402
00:40:25,831 --> 00:40:40,460
uh The thing that I feel is often overlooked is how um time consuming the administrative
part of uh law firm life is.
403
00:40:41,001 --> 00:40:47,465
And that is another area where I think transformation could really be happening.
404
00:40:47,469 --> 00:41:06,954
uh law firms could adopt technology much faster when they're not weighing the gains
against um less billable hours uh for the sake of it, but rather um when they are
405
00:41:07,614 --> 00:41:15,607
essentially saying we are saving, you know, all the time saved or most of the time saved
is non-billable time, right?
406
00:41:15,607 --> 00:41:17,357
We actually have more
407
00:41:17,357 --> 00:41:19,900
time to dedicate to our clients.
408
00:41:20,242 --> 00:41:23,206
And that's a winning proposition.
409
00:41:23,427 --> 00:41:29,774
The business of law uh through digitization is definitely a winning proposition.
410
00:41:29,774 --> 00:41:30,854
Yeah.
411
00:41:30,894 --> 00:41:45,134
So speaking of that transition from kind of hourly billing to AFA work, you know, I have
heard people throw out, oh, the answer is outcome-based billing or it's value-based
412
00:41:45,134 --> 00:41:46,054
billing.
413
00:41:46,474 --> 00:41:48,154
That's not the end of the conversation.
414
00:41:48,154 --> 00:41:50,494
That's the beginning of the conversation.
415
00:41:50,974 --> 00:41:51,654
Yes.
416
00:41:51,654 --> 00:41:55,774
Because there's so much devil in the details around that.
417
00:41:55,774 --> 00:41:57,914
So you can't just say,
418
00:41:58,199 --> 00:42:09,625
I will, we will take some reasonable percentage of the value that we deliver because what
that neglects is supply and demand.
419
00:42:09,926 --> 00:42:15,909
Where do you draw that line of, let's say you've delivered a million dollars worth of
value.
420
00:42:15,909 --> 00:42:17,370
Well, we're going to ask for 20%.
421
00:42:17,370 --> 00:42:24,774
Okay, oh well, what's the law firm down the street going to ask for who does comparable?
422
00:42:24,942 --> 00:42:25,952
comparable quality.
423
00:42:25,952 --> 00:42:29,423
There's just so many variables.
424
00:42:29,583 --> 00:42:31,874
I don't see any real easy answers.
425
00:42:31,874 --> 00:42:42,407
And I read an article um about tech fees associated with um AI infrastructure.
426
00:42:42,407 --> 00:42:45,248
That's a whole other set of problems.
427
00:42:45,248 --> 00:42:50,370
um You they talked about day-to-day tools like maybe Harvey and Legora.
428
00:42:50,370 --> 00:42:51,910
um
429
00:42:51,916 --> 00:42:54,368
You know, you treat those like you do Microsoft Word.
430
00:42:54,368 --> 00:43:09,421
You don't bill your clients for Microsoft Word, but if you're doing some specialized task
that is very resource or tech intensive, maybe that could be something that you bill for
431
00:43:09,421 --> 00:43:11,083
separately in addition to your hours.
432
00:43:11,083 --> 00:43:18,249
So the pricing thing is really fascinating to me and I really don't feel that there are
lots any easy answers out there.
433
00:43:18,249 --> 00:43:18,569
I don't know.
434
00:43:18,569 --> 00:43:20,190
What is your take on that?
435
00:43:21,503 --> 00:43:30,680
There will be multiple models and I do not think that there is one right or wrong answer
really.
436
00:43:30,680 --> 00:43:32,100
I completely agree with you, Ted.
437
00:43:32,100 --> 00:43:50,533
I think that uh lawyers love analogies, so you indulge me and allow me to say that law
firms have offered, have always offered other services in addition to um
438
00:43:50,655 --> 00:43:52,185
There are primary services.
439
00:43:52,185 --> 00:43:57,167
um In some cases, that's actually part of the revenue.
440
00:43:57,167 --> 00:44:12,090
In some cases, that's a value add that is provided to the clients uh for free um to build
goodwill and strengthen the relationship, all of that.
441
00:44:12,090 --> 00:44:19,972
uh For as long as those services were uh ancillary,
442
00:44:19,986 --> 00:44:35,902
to the main work and did not directly impact on the service delivery, it certainly made
sense that most of those were provided for free.
443
00:44:36,262 --> 00:44:41,084
Now I think we're entering into a different world where
444
00:44:41,768 --> 00:44:54,834
It's almost like clients might have a choice, and in fact they do have a choice in certain
situations where you might say to the clients, we can do this uh due diligence document
445
00:44:54,834 --> 00:44:57,775
review the traditional way.
446
00:44:57,775 --> 00:45:01,637
We'll put an army of uh junior lawyers on this.
447
00:45:01,637 --> 00:45:06,199
They will sort of bill X number of hours.
448
00:45:06,199 --> 00:45:10,020
We will negotiate with you and that's going to be
449
00:45:11,747 --> 00:45:15,208
$500,000 for the sake of the argument, right?
450
00:45:17,028 --> 00:45:27,628
Or you can have it done by a tool that we've bought, that we are using, we are subscribed
for it.
451
00:45:28,228 --> 00:45:31,568
We think it's a good tool, we like it.
452
00:45:31,968 --> 00:45:34,068
The accuracy is there.
453
00:45:34,068 --> 00:45:40,630
And then you can either ask us to double check, do a selective
454
00:45:40,630 --> 00:45:55,397
verification process, or you might say, you know what, none of this matters to me, I'm
just happy for you uh to run the tool with no additional uh lawyer time added on top of
455
00:45:55,397 --> 00:45:56,287
that fee.
456
00:45:56,287 --> 00:45:58,308
um
457
00:45:59,923 --> 00:46:10,816
I will posit, I will sort argue that in these three situations, you have, know, and you
still have the tool in the background.
458
00:46:10,816 --> 00:46:24,449
So if you're running that analysis, that due diligence, the traditional way, you might
still enable your team to use the tool to do sort of the first run through the due
459
00:46:24,449 --> 00:46:26,559
diligence materials, right?
460
00:46:26,559 --> 00:46:29,660
ah Do you...
461
00:46:31,365 --> 00:46:41,573
Do you charge the client less for the traditional services because your people spent 80
hours as opposed to 100 hours on it?
462
00:46:41,573 --> 00:46:50,721
ah Do you charge the client more for the time it takes to review in the second scenario?
463
00:46:50,721 --> 00:47:00,012
Because you're like, actually, that review needs to be done not by junior lawyers, but by
people who are more senior who can actually spot
464
00:47:00,012 --> 00:47:03,754
ah the things that the solution might have missed.
465
00:47:03,754 --> 00:47:20,091
ah And do you charge sort of, do you pass on the service, the tool at cost in the third
scenario, or do you actually say, well, we are losing the revenue from the traditional
466
00:47:20,091 --> 00:47:20,501
way.
467
00:47:20,501 --> 00:47:27,944
um So that tool will cost you something, or you can go ahead and.
468
00:47:27,944 --> 00:47:31,584
get a subscription yourself and run it on the data room.
469
00:47:31,927 --> 00:47:33,588
Those are the...
470
00:47:33,729 --> 00:47:37,272
And once again, we're just scratching the surface here, right?
471
00:47:37,272 --> 00:47:50,062
You literally have all kinds of possibilities and all kinds of business models, and some
firms will be heavily reliant on the technological tools and others will not.
472
00:47:50,062 --> 00:47:56,287
They will prefer to uh stick to the traditional way for as long as they can.
473
00:47:56,287 --> 00:47:57,388
And, you know, that...
474
00:47:57,388 --> 00:48:03,388
that has to do with the risk aversion and the...
475
00:48:04,940 --> 00:48:10,665
traditionalism and conservatism, healthy conservatism of the legal profession.
476
00:48:10,668 --> 00:48:12,539
Yeah, that makes sense.
477
00:48:12,539 --> 00:48:15,060
Well, I hate that we're out of time.
478
00:48:15,060 --> 00:48:18,562
I have thoroughly enjoyed this conversation.
479
00:48:19,983 --> 00:48:34,381
it's not, we have lots of lawyers on the show, but I think your role as having been a
longtime partner at a major firm and now investing in the space gives some interesting
480
00:48:34,381 --> 00:48:35,972
perspective there.
481
00:48:35,972 --> 00:48:40,314
Because I see varying levels of buy-in.
482
00:48:40,450 --> 00:48:46,913
on just how transformational this tech is going to be in the industry.
483
00:48:46,913 --> 00:48:49,054
And I feel like you get it.
484
00:48:49,054 --> 00:48:54,155
um have lots of friends in the space having been around for a while.
485
00:48:54,356 --> 00:49:07,461
And ones who are really smart and who I respect to think I'm over indexing on the
transformational magnitude, I don't think that I am.
486
00:49:07,461 --> 00:49:09,964
um
487
00:49:09,964 --> 00:49:17,194
You know, law firms have been successful being the way that they've been for a really long
time.
488
00:49:17,194 --> 00:49:19,668
I just think, yeah, exactly.
489
00:49:19,668 --> 00:49:21,119
I think that gig is up though.
490
00:49:21,119 --> 00:49:21,879
I really do.
491
00:49:21,879 --> 00:49:23,620
Now, how soon?
492
00:49:23,874 --> 00:49:28,863
I had a guest on yesterday um who runs a VC.
493
00:49:28,863 --> 00:49:31,994
He's a partner at TLTF.
494
00:49:31,994 --> 00:49:36,226
And he was hesitant to lay out a timeline.
495
00:49:36,745 --> 00:49:41,217
I have less to lose and if I'm wrong, who cares?
496
00:49:41,217 --> 00:49:46,479
But I think that there will be no impact on revenues this year.
497
00:49:46,479 --> 00:49:54,842
I think very modest in 2026, but I think in 2027, there will be non-trivial, there will be
real impact.
498
00:49:54,842 --> 00:50:02,765
um And that is based on how fast I see this technology moving.
499
00:50:02,765 --> 00:50:05,506
And I speak to a lot of
500
00:50:05,666 --> 00:50:15,789
GCs and I they there is so much pent up demand for efficiency From their law firm
partners.
501
00:50:15,789 --> 00:50:28,633
I mean, it's they're screaming for it, you know as rates continue to go up so I don't know
last thought does that seem like a reasonable timeline in terms of When we'll see impact
502
00:50:28,633 --> 00:50:30,734
or you think it'll be sooner longer
503
00:50:34,031 --> 00:50:37,392
My prophetic capabilities are limited.
504
00:50:37,731 --> 00:50:43,211
I don't necessarily know what the timeline is.
505
00:50:43,211 --> 00:50:47,057
It sort of does depend on a lot of factors.
506
00:50:47,537 --> 00:50:53,960
I will agree with you wholeheartedly that the demand from the clients is there.
507
00:50:53,960 --> 00:50:59,947
um I will also say that there will be an impact.
508
00:50:59,947 --> 00:51:12,038
ah on revenues, law firm revenues, uh I might be a bit more contrarian in terms of the gig
is up.
509
00:51:12,038 --> 00:51:25,991
I actually think that there may well be some scenarios where law firms will improve their
revenues, or at least some law firms will improve their revenues by quite a bit.
510
00:51:26,435 --> 00:51:28,356
utilizing technology.
511
00:51:28,437 --> 00:51:35,462
it's more a question of if you are doing nothing with it, then you could be in trouble.
512
00:51:35,462 --> 00:51:51,254
ah If you are actually actively monitoring what's happening in the space, and you're
looking for ways to uh bring technology, sort of enlist the services of technology and um
513
00:51:51,254 --> 00:51:53,175
get it right,
514
00:51:53,189 --> 00:51:57,041
then you might be one of the beneficiaries.
515
00:51:57,041 --> 00:52:00,642
And there will be more than one sort group of beneficiaries.
516
00:52:00,822 --> 00:52:06,014
So look, I wish I had the proverbial crystal ball.
517
00:52:06,014 --> 00:52:07,505
I don't.
518
00:52:07,505 --> 00:52:14,648
But um the impact will be felt within the next couple of years, definitely.
519
00:52:14,648 --> 00:52:21,340
Whether it's going to be sort of a negative impact or a positive impact, I really do think
it will matter.
520
00:52:21,340 --> 00:52:22,811
Either it will depend on
521
00:52:23,251 --> 00:52:27,354
how people approach uh this whole situation.
522
00:52:28,435 --> 00:52:31,052
The ostrich approach is not the right approach.
523
00:52:31,052 --> 00:52:33,163
Well, and that's what I mean by the gig is up.
524
00:52:33,163 --> 00:52:44,528
The law firms not across the board, but Many many law firms have been extremely resistant
to tech, even the cloud.
525
00:52:44,528 --> 00:52:45,828
And that gig is up.
526
00:52:45,828 --> 00:52:46,458
Yeah.
527
00:52:46,458 --> 00:52:49,460
There's that, that is no longer going to fly that I'm certain of.
528
00:52:49,460 --> 00:52:52,070
I'll bet you my, I'll bet you the company.
529
00:52:52,391 --> 00:52:53,091
Yeah.
530
00:52:53,091 --> 00:52:54,012
Yeah.
531
00:52:54,012 --> 00:52:58,873
So yeah, it's been, we're going to make changes here.
532
00:52:58,873 --> 00:53:00,414
It's going to happen.
533
00:53:00,416 --> 00:53:04,847
and law firms are going to have to make investments, it's not optional.
534
00:53:04,847 --> 00:53:13,190
um When the chickens will come home to roost, that's up for debate, but they're coming.
535
00:53:13,190 --> 00:53:17,671
um So it's a fun time to be around.
536
00:53:17,671 --> 00:53:19,352
So this is a great conversation.
537
00:53:19,352 --> 00:53:21,372
really, I really enjoyed it.
538
00:53:21,372 --> 00:53:27,444
For folks that want to find out more about, you know, I think you have some great
commentary on LinkedIn.
539
00:53:27,444 --> 00:53:28,524
I haven't seen
540
00:53:28,672 --> 00:53:32,513
actual posts, but I've really enjoyed some of the comments that you made.
541
00:53:32,877 --> 00:53:36,085
Is that the best way for people to connect with you?
542
00:53:36,764 --> 00:53:38,105
Or they can just write to me.
543
00:53:38,105 --> 00:53:40,143
My email is on LinkedIn as well.
544
00:53:40,143 --> 00:53:44,798
I'm always happy to speak and thank you so much for having me on the podcast.
545
00:53:44,798 --> 00:53:46,671
I really enjoyed talking to you.
546
00:53:46,671 --> 00:53:47,751
Awesome.
547
00:53:47,851 --> 00:53:48,231
All right.
548
00:53:48,231 --> 00:53:50,731
Well, I'm sure we'll bump into each other.
549
00:53:51,731 --> 00:53:57,411
I do a lot of conferences out there, so I'm sure we'll bump into each other in person.
550
00:53:57,531 --> 00:54:01,471
But until then, thank you very much, and we'll chat again soon.
551
00:54:02,890 --> 00:54:03,311
All righty.
552
00:54:03,311 --> 00:54:04,251
Take care. -->
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