Monica Zent

In this episode, Ted sits down with Monica Zent, Founder & CEO at ZentLaw, to discuss the rise of Alternative Legal Service Providers (ALSPs) and their impact on the legal industry. From the evolution of ALSPs to the integration of AI in legal workflows, Monica shares her expertise in legal innovation and service transformation. As law firms face increasing pressure to adapt to new models, this conversation explores how ALSPs offer flexible solutions that enhance efficiency and client satisfaction.

In this episode, Monica Zent shares insights on how to:

  • Leverage ALSPs to streamline legal operations
  • Navigate the challenges of AI adoption in law firms
  • Implement flexible talent and subscription-based legal services
  • Understand regional differences in ALSP adoption
  • Balance innovation with risk management in legal tech

Key takeaways:

  • ALSPs are becoming mainstream, offering alternatives to traditional law firms.
  • AI is reshaping legal workflows, but firms must balance innovation with risk.
  • Flexible legal talent and subscription models are gaining traction.
  • Regional differences impact ALSP adoption, with Europe leading in acceptance.
  • Law firms need clear AI policies to align with client expectations.


About the guest, Monica Zent

Monica Zent is a seasoned entrepreneur, investor, and legal industry innovator with nearly 28 years of experience as a licensed attorney. As the Founder & CEO of ZentLaw, one of the leading Alternative Legal Service Providers (ALSPs) in the U.S., she has worked with Fortune 50 companies across industries like technology, digital media, and healthcare. A thought leader in legal tech, Monica has founded multiple LegalTech ventures, including LawDesk360, and frequently writes and speaks on topics ranging from AI and innovation to entrepreneurship and the future of law.

I think there’s a lot of opportunity and efficiencies to unlock and value to unlock with agentic AI

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