Nikki Korson

In this episode, Ted sits down with Nikki Korson, Practice Manager (Global), Complex Litigation & Arbitration at Paul Hastings, to discuss the evolving role of non-lawyers in law firm leadership and the cultural shifts shaping the legal industry. From navigating the challenges of innovation in a traditionally structured profession to the impact of technology and AI on legal operations, Nikki shares her expertise in law firm management and strategic problem-solving. As law firms face increasing pressure to adapt to client demands and industry changes, this conversation highlights the essential skills and mindset shifts necessary for success in modern legal practice.

In this episode, Nikki shares insights on how to:

  • Navigate the path from administrative roles to leadership in a law firm
  • Overcome challenges faced by non-lawyers in legal industry leadership
  • Adapt to the increasing role of technology and AI in legal operations
  • Leverage personal branding and emotional intelligence for career growth
  • Address generational shifts and evolving workplace expectations

Key takeaways:

  • Non-lawyers can play a critical role in law firm leadership and innovation
  • Law firms must balance tradition with technological advancements to stay competitive
  • Emotional intelligence and problem-solving are key to success in legal management
  • The legal industry is undergoing cultural shifts, requiring adaptability and strategic thinking
  • Personal branding and professional presence are essential for career progression


About the guest, Nikki Korson

Nikki Korson is an experienced operations and strategy professional with a passion for driving efficiency and innovation in law firms. With a strong track record of streamlining workflows and fostering growth, she thrives in dynamic legal environments that demand precision and adaptability. Outside of work, Nikki and her husband embrace their Greek American heritage while raising their four children on their rural homestead.

Lawyers mow the lawn forever. It is a specialized craft. They hire people like me to send the bills out in the air conditioning, because they want to be in the front lines. I can’t provide that service. So [non-lawyers] are a bit different.

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